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тАО02-29-2008 01:51 AM
тАО02-29-2008 01:51 AM
install/Registration issue in V5
May i know where to check for SE RSP Client installation/Registration?
any specific logs?
Thanks in Advance.
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тАО02-29-2008 04:02 AM
тАО02-29-2008 04:02 AM
Re: install/Registration issue in V5
For 32-bit OS installations:
HKLM\SOFTWARE\Hewlett-Packard\Isee\IseeRoot =
HKLM\SOFTWARE\Hewlett-Packard\Isee\CurrentVersion =
HKLM\SOFTWARE\Hewlett-Packard\Isee\ClientInstalled =
HKLM\SOFTWARE\Hewlett-Packard\Isee\RemoteSupport\RemoteSupportRoot =
For 64-bit OS installations:
HKLM\SOFTWARE\Wow6432Node\Hewlett-Packard\Isee\IseeRoot =
HKLM\SOFTWARE\ Wow6432Node\Hewlett-Packard\Isee\CurrentVersion =
HKLM\SOFTWARE\ Wow6432Node\Hewlett-Packard\Isee\ClientInstalled =
HKLM\SOFTWARE\ Wow6432Node\Hewlett-Packard\Isee\RemoteSupport\RemoteSupportRoot =
The ISEE client installs by default in the standard Windows location C:\Program Files\HP. If a non-standard location is chosen the client root path will be
The client directory structure has the following format:
A uniquie GDID is assigned when RSP registers successfully. Best practice is to verify via iseeclient.log that a GDID was assigned. If GDID is not assigned, then RSP did not register successfully. Resolution is to uninstall and then reinstall RSP.
(pls. do not forget to assign points)
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тАО02-29-2008 05:22 AM
тАО02-29-2008 05:22 AM
Re: install/Registration issue in V5
Do we have any other hints?
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тАО02-29-2008 05:58 AM
тАО02-29-2008 05:58 AM
Re: install/Registration issue in V5
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тАО03-06-2008 04:55 AM
тАО03-06-2008 04:55 AM