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isee doesn't open a new incident when error occurs.

Tal Drigov
Advisor

isee doesn't open a new incident when error occurs.

Hi,

I have plugged out one of the power cables and the server was running on two power supplies instead of 3.

ISEE did not open any new incidents regarding an enviromental error.

Any suggestions ?
2 REPLIES
Stefan Farrelly
Honored Contributor

Re: isee doesn't open a new incident when error occurs.


Did you get a root email from STM stating that you had a power problem (cable missing) ? If not then youve got a config problem with OnlineDiag or your GSP firmware/setup. If you did then have you got the ISEE patch installed and the latest OnlineDiags ? (from www.software.hp.com)
Im from Palmerston North, New Zealand, but somehow ended up in London...
Ravi_8
Honored Contributor

Re: isee doesn't open a new incident when error occurs.

Hi,

Third power supply will be redundant
never give up