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11-06-2016 07:41 AM - edited 11-06-2016 07:44 AM
11-06-2016 07:41 AM - edited 11-06-2016 07:44 AM
no support for 3Com OIDs with HP Insight Remote support?
Years ago HP purchsed 3Com/H3C. The HP E4800 switches with Comware 5 have both:
- a label with 3Com serial and product number placed on the switch
- a label with HP serial and product number placed on the switch
Internally, if you "display version", the 3Com serial number and product number are displayed
=> Insight Remote Support doesn´t detect those switches with 3Com (OID).
Therefore I would like to ask, if you could enhance IRS software and add support for 3Com SNMP OIDs?
Regards,
Michael
(hint: 3Com 4800G == HP E4800 == HP A5500-EI == H3S S5500-EI)
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11-07-2016 02:52 PM
11-07-2016 02:52 PM
Re: no support for 3Com OIDs with HP Insight Remote support?
A business decision was made when HP purchased 3COM/H3C to support the HP branded 3COM switches but none of the legacy devices left with the 3COM/H3C branding. Getting access to those older 3COM switches for onboarding would prove to be pretty costly in itself so it’s doubtful that decision could be overturned unless a very compelling business case could be derived.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]