- Community Home
- >
- Services
- >
- Insight Remote Support
- >
- problems IRSA , message lost connection to Dire...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-26-2012 10:28 AM
11-26-2012 10:28 AM
problems IRSA , message lost connection to Director
attach java session:
e00ed0> Starting communication link with WEBES.
basic: Applet initialized
basic: Starting applet
basic: completed perf rollup
e00ed0> Applet start called.
basic: Applet made visible
basic: Applet started
basic: Told clients applet is started
a9ae3e> Comm Error: java.lang.NullPointerException
e00ed0> Link with WEBES lost.
e00ed0> Clearing applet's memory.
https://172.16.18.30:7906/?profile=administrator
lost connection to director
any ideas???
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-26-2012 11:34 AM
11-26-2012 11:34 AM
Re: problems IRSA , message lost connection to Director
What is the result of desta status?
It should look like this
C:\>desta status
Checking for DESTA director with PID 1234
The Director process is running.
If not your Desta_service is no longer running.
Some times it is also based on the fact that the communication between your browser
https://SIM_Server:7906 is not very good working.
Some reasons:
simplest cases:
- somebody stopped or restarted the desta_service
- Desta_services crashed due to limited resources (memory)
complex cases:
- Network problems (proxy settings / firewall config / switches / Content filters)
- real bug lets crash your desta service
- desta does not replly fast enough (to much workload e.g.. event log of the SIM server is very active)
Hope you get some hints
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-27-2012 03:32 PM
11-27-2012 03:32 PM
Re: problems IRSA , message lost connection to Director
Also check the size of the application event log in event viewer (if on windows). If it's over 15 Mb try saving it off and deleting is and restart IRS/WEBES