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"remote support sw manager" - GUI error

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loop_2
Occasional Advisor

"remote support sw manager" - GUI error

Hi,
i have installed HP-SIM 6 and the remote support pack (adv) on my win2008R2 x64 proliant DL360G6 server.

SIM is working, but i cannot run the "Remote Support Software Manager User Interface". I think there is a problem with IE security?!
i already have disabled the "enhanced internet security" in windows.

please have a look to the picture attached.

What i have to do, in order to run this program?

thx,
pash
2 REPLIES
ITRC Test-CH
Trusted Contributor
Solution

Re: "remote support sw manager" - GUI error

The current (A.05.40) and older IRS versions are not supported on Windows 2008 R2.
You may wait for the next version.

Regards, Werner
loop_2
Occasional Advisor

Re: "remote support sw manager" - GUI error

R2 not supported