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тАО12-14-2005 06:51 AM
тАО12-14-2005 06:51 AM
I've double-checked the relevant FCMS patches I've seen in other threads are included in this (PHKL_30309/PHKL_31501). I've uninstalled and reinstalled the available driver (FibrChanl-00 v11.23.03). I've rebooted repeatedly. I've run "insf -e". Still, no cards.
I'm fairly certain the cards work, as they were taken out of another system that was previously fine. They should be compatible, as they're listed as available options for the RP2470 model.
Can anyone help suggest further troubleshooting steps I can try? At this point I'm beginning to suspect a HW issue in the host. Any and all help would be appreciated.
Solved! Go to Solution.
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тАО12-14-2005 07:37 AM
тАО12-14-2005 07:37 AM
Re: 11iv2/RP2470/A6795A - HBAs not visible
Did you try using other PCI slots?
Do you see those card from BCH menu
BCH > IN > IO
Any error in MP > SL > E ?
Do you see anything "NO_HW" or "UNCLAIMED" anywhere in # ioscan -fn ?
dmesg?
Unless there are seen by ioscan under OS OE , the device files won't be created.
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тАО12-14-2005 07:50 AM
тАО12-14-2005 07:50 AM
Re: 11iv2/RP2470/A6795A - HBAs not visible
The cards do not show up as "NO_HW" or "UNCLAIMED" in the ioscan - they simply do not show up at all. I'd paste the command output but I really don't think it helps indicate anything. :)
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тАО12-14-2005 07:52 AM
тАО12-14-2005 07:52 AM
Re: 11iv2/RP2470/A6795A - HBAs not visible
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тАО12-14-2005 07:56 AM
тАО12-14-2005 07:56 AM
Re: 11iv2/RP2470/A6795A - HBAs not visible
Waht level is the PDC firmware on this server?
It needs to be at least 43.50 for the A6795A cards.
Support matrix is here:
http://docs.hp.com/en/FC_SMdec05/FC_SM.htm
HTH
Duncan
I am an HPE Employee
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тАО12-16-2005 06:55 AM
тАО12-16-2005 06:55 AM
Re: 11iv2/RP2470/A6795A - HBAs not visible
I attempted to load the correct PDC FW version via the available patches, but since this revision is supposedly a prerequisite for 11.23, they don't actually provide a patch that works with 11.23 - only 11.0 and 11.11. Is it sane to force the 11.11 one? Or because it's a prereq for 11.23 should I assume that it's already there and we have another issue?
(Starting to fee lost here...)
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тАО12-16-2005 11:48 PM
тАО12-16-2005 11:48 PM
Re: 11iv2/RP2470/A6795A - HBAs not visible
you can check PDC version by cstm,mstm,stm utilty:
echo "selclass qualifier cpu;info;wait;infolog" | cstm | grep PDC
it works on HP-UX 11.0, 11.11 - but I don't know if it works on 11i v2
you can also check PDC version during boot process - is is Firmware Version:
************ EARLY BOOT VFP *************
End of early boot detected
*****************************************
Firmware Version 39.46
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тАО12-17-2005 12:13 AM
тАО12-17-2005 12:13 AM
Solutionat this link you have Firmware for A500 (rp2470) 43:50 and all instructions how to check version and update firmware.
This patch PF_CHAW4350 is not OS-Installable
http://www4.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PF_CHAW4350&context=firmware:cpu
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тАО12-18-2005 03:56 PM
тАО12-18-2005 03:56 PM
Re: 11iv2/RP2470/A6795A - HBAs not visible
As per my understanding , the PDC firmware provides boot-up support for this FC HBA. That is why it mentioned in the support matrix. Moreover it is always recommended to have firmware at latest level. You can determine the PDC formware version using methodes given above and upgrade it if required.
As I said before , you need to check if the card apprears at BCH menu.
You should be able to use the HBAs with the current enviornment.
By the way,
What you see LEDs on the cards?
On which PCI slots the cards are installed?
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тАО12-19-2005 12:52 AM
тАО12-19-2005 12:52 AM
Re: 11iv2/RP2470/A6795A - HBAs not visible
PDC Firmware Revision: 43.24 IODC Revision: 0
----------------- Processor 0 HPMC Information - PDC Version: 43.24 ------
PDC Firmware Revision: 43.24 IODC Revision: 0
----------------- Processor 1 HPMC Information - PDC Version: 43.24 ------
Very nice, that command goes in the ol' notebook. I'll pursue the non-OS patch installation process today and see what I can get.
Also, in response to the question, the cards are installed in PCI slots 1&2, the same as in other similar servers where they work, though I think those are running other OS revisions (could even be updated FW, I don't know). I don't see any lights after the system is booted (not sure if they might flash as they're probed during bootup), which may mean they're bad or just not getting properly initialized, I think.