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BMC & IPMI problem with rx2660 servers

 
Bright Emioma
Occasional Visitor

BMC & IPMI problem with rx2660 servers

Server1-rx2660: when it is powered on, it starts the first boot process and then gives the following error prompt.
"BMC Interface to IPMi failed"
It then continues for a few seconds and comes up with the following errors:
"BMC cannot be accessed"
"One or more BMC ports failed"
"BMC token write failed during NUM write through"
"Invalid or Inaccessible system ID(s)".
After all these error prompts, the server then shuts down.

Server2-rx2660:
During power up / boot process, it gives the error bellow:
"BMC system log full"
It then continues the boot process to a level and says "System reset" and then reboots it's self. It goes on and on like that.

Please can any one give solution steps to resolve these problems?

Thanks.
5 REPLIES 5
Torsten.
Acclaimed Contributor

Re: BMC & IPMI problem with rx2660 servers

Hi,

you get ""Invalid or Inaccessible system ID(s)"." so let's check the settings first.

From the MP reset the BMC:

MP:CM> rb


RB

Execution of this may result in loss of system events.

Do you want to reset the BMC? (Y/[N]): y
y
-> BMC was issued a reset.

After the selftests, please go to the EFI shell and run

Shell> info all

Shell> sysmode service
Shell> sysset
Shell> sysmode admin

and post the results.


Hope this helps!
Regards
Torsten.

__________________________________________________
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Bright Emioma
Occasional Visitor

Re: BMC & IPMI problem with rx2660 servers

Thanks Torsen. I'll apply your solution step.
Please also send me a softcopy of the service manual for rx2660 integrity or the URL where I can download the manual, to my email: xxxxxxxxxxxxxxxxxxxx

I await your feedback

Regards.
Torsten.
Acclaimed Contributor

Re: BMC & IPMI problem with rx2660 servers

All the manuals are here:

http://docs.hp.com/en/hw.html#HP%20Integrity%20rx2660%20Server

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Irakli Beroshvili
Occasional Visitor

Re: BMC & IPMI problem with rx2660 servers

Hello,

Ihave exactly the same problem with rx6600.
Here is what output give sysset command in Service mode:

3 0 0x000003 0x0000000000000000 bmc interface to ipmi failed
System Information:
Manufacturer: ERROR (Device Error), cannot read value from system board
Product Name: ERROR (Device Error), cannot read value from system board
Product Number: ERROR (Device Error), cannot read value from system board
Secondary Product Number: Error (Device Error), cannot get status
Serial Number: ERROR (Device Error), cannot read value from system board
Secondary Serial Number: Error (Device Error), cannot get status
UUID: Error (Device Error), cannot access, check system board
Secondary UUID: Error (Device Error), cannot get status
Product ID: 0x412

How can I fix this?
Stephen C. Jackson
Regular Advisor

Re: BMC & IPMI problem with rx2660 servers

I have the same BMC & IMPI problems.  Errors 09, 21, 52, and 55.

I tried the outlined procedure, but nothing happened.  The BMC did not seem to reset after the RB command, and the errors still hapopened.  I also can't update the firmware because I can't boot the DVD drive.

Any ideas?

 

Stephen C. Jackson
SCJ Consulting