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Bad power supply in rx2620

 
dave.s
Advisor

Bad power supply in rx2620

We had a power supply go bad on one of our rx2620's. It ended up bringing the entire server down even though it has a redundant power supply configured and working.

Placing the bad power supply in another 2620 we had, it immediately powered off the system.

After some research, this was discovered.
http://docs.hp.com/en/AD117-9003A/ch05s02.html

"If the server starts to power on and then power off, a voltage rail of the power supply may be out of specification. The BMC monitors voltages and prevents power on when power values are out of specification. If this occurs, check the SEL logs for an alert with a high level (alert level 5 or alert level 7). Also check the power subsystem with the iLO MP PS command."

Firmware is current on both servers.

MP log entries are below:
Log Entry 98: 14 Sep 2008 23:45:19
Alert Level 3: Warning
Keyword: Type-02 086f01 552705
Power supply failed or disconnected
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 1
Data1: Power Supply Failure Detected
0x2048CDA20F020710 FFFF016F40080300


Log Entry 99: 14 Sep 2008 23:45:19
Alert Level 3: Warning
Keyword: Type-02 086f01 552705
Power supply failed or disconnected
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 2
Data1: Power Supply Failure Detected
0x2048CDA20F020720 FFFF016F41080300


Log Entry 98: 14 Sep 2008 23:45:19
Alert Level 3: Warning
Keyword: Type-02 086f01 552705
Power supply failed or disconnected
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 1
Data1: Power Supply Failure Detected
0x2048CDA20F020710 FFFF016F40080300


Log Entry 86: 23 Jan 2008 20:39:11
Alert Level 3: Warning
Keyword: Type-02 086f03 552707
Power supply AC lost
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 1
Data1: Power Supply A/C lost
0x204797A5EF020620 FFFF036F40080300

Any feedback would be most helpful.