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Cannot Get RX5670 to boot

 
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Joshua Scoggins
Occasional Advisor

Cannot Get RX5670 to boot

Hello,

I recently got a used RX5670 and I am unable to get it to boot. I am not near the machine right now but I was able to get into the MP and was able to see that the BMC has a Type-02 error with Alert code: 5 and an error code that starts with 2715 (don't remember the rest). If I get the entire entry from the MP and post it here would someone be willing to decode it?

Oh! And by boot I mean that I hear the fans spin up for a split second and then powers off. The fan leds on the back are amber when this occurs. I am never able to get the system to pass control over to EFI or anything. The power light on the front is blinking green which means that the system is off.

Thank you in advance
7 REPLIES 7
Benoy Daniel
Trusted Contributor
Solution

Re: Cannot Get RX5670 to boot

Try to power on from MP prompt using PC and go to console log menu and see whether you can find anything out from log. Looks like its a hardware error and need HPCE to look into it.
S.N.S
Valued Contributor

Re: Cannot Get RX5670 to boot

Hi,

The Fan LED is amber - points to usually Heating-related as what I gather..
Am not sure of the BMC error.
Do get back to Us with the MP Logs!

Let see if something can be done b4 HPRC..

Hope for the best,
SNS

"Genius is 1% inspiration, 99% Perspiration" - Edison
Joshua Scoggins
Occasional Advisor

Re: Cannot Get RX5670 to boot

Alright, here is the error codes from the MP.

# Location|Alert| Encoded Field | Data Field | Keyword / Timestamp
-------------------------------------------------------------------------------
510 BMC *5 0x204BEEE586022160 6E045401C2020300 Type-02 020104 131332
15 May 2010 18:18:46
509 BMC *5 0x204BEEE585022150 6E055401C2020300 Type-02 020104 131332
15 May 2010 18:18:45
508 BMC *5 0x204BEEE552022140 6E045401C2020300 Type-02 020104 131332
15 May 2010 18:17:54
507 BMC *5 0x204BEEE551022130 6E045401C2020300 Type-02 020104 131332
15 May 2010 18:17:53
506 BMC 2 0x204BEEE488022120 FFFF0103FDC00300 Type-02 c00301 12583681
15 May 2010 18:14:32
505 BMC 2 0x204BEEE487022110 FFFF006FFA220300 Type-02 226f00 2256640
15 May 2010 18:14:31
504 BMC 2 0x2000000009022100 FFFF0006D4020300 Type-02 020600 132608
00:00:09
503 BMC 2 0x20000000090220F0 FFFF000946080300 Type-02 080900 526592
00:00:09
502 BMC 2 0x20000000090220E0 FFFF000945080300 Type-02 080900 526592
00:00:09

I really appreciate the timely response. Hopefully there is something simple I'm doing wrong.
Joshua Scoggins
Occasional Advisor

Re: Cannot Get RX5670 to boot

Oh and the above log is the result of me calling PC -on from the MP.
kris rombauts
Honored Contributor

Re: Cannot Get RX5670 to boot

seems to be a critical level of event (level 5) and it's a problem with the power converter for 12 Volts, looks like you have a h/w issue in this server.

HTH

Kris
Joshua Scoggins
Occasional Advisor

Re: Cannot Get RX5670 to boot

Thank you, I had done some research over the weekend looking at led's on the baseboard and the lights for the 12V rails were out. I was sure if it was the baseboard or the power converter. Really appreciate this guys. I will get a replacement shortly.
Joshua Scoggins
Occasional Advisor

Re: Cannot Get RX5670 to boot

12 volt rails in the Power Converter are not working and as such the entire module must be replaced. A very easy solution to this problem.