Error: Power Unit : Redundancy lost or not present.

[Neng Vang]

We keep getting this error message in our mailbox, but confirmed that the power supply is ok. Does anyone know what this is or how to fix it?

Event data from monitor:

Event Time..........: Tue Jun 3 09:52:08 2008
Severity............: CRITICAL
Monitor.............: ia64_corehw
Event #.............: 104011
System..............: newduran.bost.com

Summary:
Power Unit : Redundancy lost or not present.


Description of Error:

The number of Power supplies has gone from N+1 (redundant) to N
(non-redundant) if a Power supply was removed, or the number of Power
supplies is < N+1.

[Pete Randall]

I'm guessing maybe you only have one power supply. I've got a rp3410 like this and also continually get this message. And everytime I receive it, I say, "yep, you're right and there's nothing I can do about it other than adding another power supply".


Pete

[Neng Vang]

Hmmmm. I was quite sure we have 2 power supplies, but I will double check.

[Torsten.]

Pete, did you check the firmware already?

from the release notes:

BMC 03.51

Fixed an issue in BMC 03.50 where a system with only one installed power supply may incorrectly display a 'Sensor: Voltage - AC Pwr Supply 2' / 'Data1: Device Removed/Device Absent' level 3 event upon AC power on causing the System LED to blink yellow.

...

[Torsten.]

here is the link:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=2512013&swItem=pf-58098-1&prodNameId=1828449&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=0

current version

MP:CM> sysrev

MP FW : E.03.32
BMC FW : 03.52
System FW : 46.34