Errors during installation with DVD on SAS disk and RX3600 system

[Satya Prasad Nemana]

Hi Gurus

I am inistalling March 2009 11iv3 on RX3600 system.

I get the following error everytime on my server during the start of teh install.

ERROR: Cannot obtain SAS info to determine if there are SAS disks on the system; GetSASInfo() returns -6; Invalid argument (errno = 22). * Scanning system for IO devices... * Boot device is: 64000/0x0/0x0.0x0.0x0 * Setting keyboard language. * Using client directory: /var/opt/ignite/clients/0x00127943E5A0 * Checking configuration for consistency...



However, the install completes successfully and there are no errors.

I want to know the severity of this error and if this a critical error that will hinder a particular feature of the disks like mirroring etc....


Thanks in advance for your help

Kind Regards,
Satya

[Viveki]

Please run the below command and post the output.

# sasmgr get_stat -D /dev/sasd0 -q phy=all

[Torsten.]

How about the "scan H/W" details page?


Do you have by chance a P400 without any logical drives? This means no current drives at all until you configure them.


From EFI run

Shell> devtree

and post.

[Satya Prasad Nemana]

Hi Viveki

Plese find the details below

# sasmgr get_stat -D /dev/sasd0 -q phy=all
ERROR: open failed: No such file or directory

[Satya Prasad Nemana]

Hi Torsten

Please find the output you requested below

Shell> devtree
Device Tree
Ctrl[04]
Ctrl[06] VenHw(SysROM)
Ctrl[0D] Acpi(HWP0002,PNP0A03,0)
Ctrl[18] Acpi(HWP0002,PNP0A03,0)/Pci(1|0)
Ctrl[19] Acpi(HWP0002,PNP0A03,0)/Pci(1|1)
Ctrl[1A] Acpi(HWP0002,PNP0A03,0)/Pci(1|2)
Ctrl[48] 16550 Serial UART
Ctrl[49] VT-100+ Serial Console
Ctrl[42] Primary Console Input Device
Ctrl[43] Primary Console Output Device
Ctrl[41] Primary Standard Error Device
Ctrl[1B] Usb Open Host Controller
Ctrl[1C] Usb Open Host Controller
Ctrl[4A] Usb Bot Mass Storage
Ctrl[1D] Acpi(HWP0002,PNP0A03,0)/Pci(2|2)
Ctrl[0E] Acpi(HWP0002,PNP0A03,100)
Ctrl[0F] Acpi(HWP0002,PNP0A03,200)
Ctrl[10] Acpi(HWP0002,PNP0A03,300)
Ctrl[20] Acpi(HWP0002,PNP0A03,300)/Pci(1|0)
Ctrl[21] Acpi(HWP0002,PNP0A03,300)/Pci(1|0)/Pci(4|0)
Ctrl[5A] Intel(R) PRO/1000 MT Dual Port Server Adapter
Ctrl[22] Acpi(HWP0002,PNP0A03,300)/Pci(1|0)/Pci(4|1)
Ctrl[5B] Intel(R) PRO/1000 MT Dual Port Server Adapter
Ctrl[23] Acpi(HWP0002,PNP0A03,300)/Pci(1|0)/Pci(6|0)
Ctrl[5C] Intel(R) PRO/1000 MT Dual Port Server Adapter
Ctrl[24] Acpi(HWP0002,PNP0A03,300)/Pci(1|0)/Pci(6|1)
Ctrl[5D] Intel(R) PRO/1000 MT Dual Port Server Adapter
Ctrl[11] Acpi(HWP0002,PNP0A03,400)
Ctrl[28] LSI Logic SAS Controller
Ctrl[5E] HP IR Volume HP01
Ctrl[A3] FAT File System [FAT32] 499 MB
Ctrl[A4] Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Scsi(Pun2,Lun0)/HD(Part2,SigE94AE250-C868-11DE-8000-D6217B60E588)
Ctrl[A5] FAT File System [FAT32] 400 MB
Ctrl[5F] HP DG072A8B54 HPD6
Ctrl[A6] FAT File System [FAT32] 499 MB
Ctrl[A7] Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C50001D6C7C5,Lun0)/HD(Part2,SigC7F733EC-75BB-11DE-8000-D6217B60E588)
Ctrl[A8] FAT File System [FAT32] 400 MB
Ctrl[60] HP DG072A8B54 HPD6
Ctrl[A9] FAT File System [FAT32] 500 MB
Ctrl[AA] Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C50001D6D9A5,Lun0)/HD(Part2,Sig4F7F572E-46C6-11DE-8003-D6217B60E588)
Ctrl[AB] FAT File System [FAT32] 400 MB
Ctrl[29] Acpi(HWP0002,PNP0A03,400)/Pci(2|0)
Ctrl[61] Acpi(HWP0002,PNP0A03,400)/Pci(2|0)/Mac(0017A451C330)
Ctrl[2A] Acpi(HWP0002,PNP0A03,400)/Pci(2|1)
Ctrl[62] Acpi(HWP0002,PNP0A03,400)/Pci(2|1)/Mac(0017A451C331)
Ctrl[12] Acpi(HWP0002,PNP0A03,500)
Ctrl[13] Acpi(HWP0002,PNP0A03,600)
Ctrl[14] Acpi(HWP0002,PNP0A03,700)
Ctrl[2D] Acpi(HWP0002,PNP0A03,700)/Pci(1|0)
Ctrl[2E] Acpi(HWP0002,PNP0A03,700)/Pci(1|0)/Pci(4|0)
Ctrl[63] Intel(R) PRO/1000 MT Dual Port Server Adapter
Ctrl[2F] Acpi(HWP0002,PNP0A03,700)/Pci(1|0)/Pci(4|1)
Ctrl[64] Intel(R) PRO/1000 MT Dual Port Server Adapter
Ctrl[30] Acpi(HWP0002,PNP0A03,700)/Pci(1|0)/Pci(6|0)
Ctrl[65] Intel(R) PRO/1000 MT Dual Port Server Adapter
Ctrl[31] Acpi(HWP0002,PNP0A03,700)/Pci(1|0)/Pci(6|1)
Ctrl[66] Intel(R) PRO/1000 MT Dual Port Server Adapter
Ctrl[58] VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9)

[Satya Prasad Nemana]

Hi Viveki

/dev/sasd0 was not present on my system.
I modified the command for which you wanted
to see the output to /dev/sasd1 and here is the output.. sorry for the mistake earlier


# sasmgr get_stat -D /dev/sasd1 -q phy=all

Fri Nov 6 08:56:41 2009

Statistics for PHY ID : 0
No. of times PHY came UP : 0
Time PHY came UP : N/A
No. of times PHY went Down : 1
Time PHY went Down : Thu Jan 1 05:30:00
Seconds since PHY statistics was last cleared : 760

Statistics for PHY ID : 1
No. of times PHY came UP : 1
Time PHY came UP : Thu Jan 1 05:30:00
No. of times PHY went Down : 0
Time PHY went Down : N/A
Seconds since PHY statistics was last cleared : 760

Statistics for PHY ID : 2
No. of times PHY came UP : 1
Time PHY came UP : Thu Jan 1 05:30:00
No. of times PHY went Down : 0
Time PHY went Down : N/A
Seconds since PHY statistics was last cleared : 760

Statistics for PHY ID : 3
No. of times PHY came UP : 1
Time PHY came UP : Thu Jan 1 05:30:00
No. of times PHY went Down : 0
Time PHY went Down : N/A
Seconds since PHY statistics was last cleared : 760

Statistics for PHY ID : 4
No. of times PHY came UP : 0
Time PHY came UP : N/A
No. of times PHY went Down : 1
Time PHY went Down : Thu Jan 1 05:30:00
Seconds since PHY statistics was last cleared : 760

Statistics for PHY ID : 5
No. of times PHY came UP : 0
Time PHY came UP : N/A
No. of times PHY went Down : 1
Time PHY went Down : Thu Jan 1 05:30:00
Seconds since PHY statistics was last cleared : 760

Statistics for PHY ID : 6
No. of times PHY came UP : 0
Time PHY came UP : N/A
No. of times PHY went Down : 1
Time PHY went Down : Thu Jan 1 05:30:00
Seconds since PHY statistics was last cleared : 760

Statistics for PHY ID : 7
No. of times PHY came UP : 0
Time PHY came UP : N/A
No. of times PHY went Down : 1
Time PHY went Down : Thu Jan 1 05:30:00
Seconds since PHY statistics was last cleared : 760

*********************************************************************
***** HBA Specific information *****
*********************************************************************
Statistics for PHY ID : 0
No. of Invalid Dwords : 0
No. of Running Parity Errors : 0
No. of Loss Dword Syncs : 0
No. of PHY Reset Problems encountered : 0

Statistics for PHY ID : 1
No. of Invalid Dwords : 0
No. of Running Parity Errors : 0
No. of Loss Dword Syncs : 0
No. of PHY Reset Problems encountered : 0

Statistics for PHY ID : 2
No. of Invalid Dwords : 0
No. of Running Parity Errors : 0
No. of Loss Dword Syncs : 0
No. of PHY Reset Problems encountered : 0

Statistics for PHY ID : 3
No. of Invalid Dwords : 0
No. of Running Parity Errors : 0
No. of Loss Dword Syncs : 0
No. of PHY Reset Problems encountered : 0

Statistics for PHY ID : 4
No. of Invalid Dwords : 0
No. of Running Parity Errors : 0
No. of Loss Dword Syncs : 0
No. of PHY Reset Problems encountered : 0

Statistics for PHY ID : 5
No. of Invalid Dwords : 0
No. of Running Parity Errors : 0
No. of Loss Dword Syncs : 0
No. of PHY Reset Problems encountered : 0

Statistics for PHY ID : 6
No. of Invalid Dwords : 0
No. of Running Parity Errors : 0
No. of Loss Dword Syncs : 0
No. of PHY Reset Problems encountered : 0

Statistics for PHY ID : 7
No. of Invalid Dwords : 0
No. of Running Parity Errors : 0
No. of Loss Dword Syncs : 0
No. of PHY Reset Problems encountered : 0

#
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[Viveki]

Hi Satya,

Do you have any disk in the first slot?

[Satya Prasad Nemana]

Hi Viveki

I have other disks on the system.
I am having the output below.

# ioscan -funC disk
Class I H/W Path Driver S/W State H/W Type Description
=====================================================================
disk 2 0/4/1/0.0.0.0.0 sdisk CLAIMED DEVICE HP IR Volume
/dev/dsk/c0t0d0 /dev/dsk/c0t0d0s2 /dev/rdsk/c0t0d0 /dev/rdsk/c0t0d0s2
/dev/dsk/c0t0d0s1 /dev/dsk/c0t0d0s3 /dev/rdsk/c0t0d0s1 /dev/rdsk/c0t0d0s3
disk 0 0/4/1/0.0.0.1.0 sdisk CLAIMED DEVICE HP DG072A8B54
/dev/dsk/c0t1d0 /dev/dsk/c0t1d0s2 /dev/rdsk/c0t1d0 /dev/rdsk/c0t1d0s2
/dev/dsk/c0t1d0s1 /dev/dsk/c0t1d0s3 /dev/rdsk/c0t1d0s1 /dev/rdsk/c0t1d0s3
disk 1 0/4/1/0.0.0.2.0 sdisk CLAIMED DEVICE HP DG072A8B54
/dev/dsk/c0t2d0 /dev/dsk/c0t2d0s2 /dev/rdsk/c0t2d0 /dev/rdsk/c0t2d0s2
/dev/dsk/c0t2d0s1 /dev/dsk/c0t2d0s3 /dev/rdsk/c0t2d0s1 /dev/rdsk/c0t2d0s3
disk 6 255/1/0.0.0 sdisk CLAIMED DEVICE TEAC DV-28E-N
/dev/dsk/c1t0d0 /dev/rdsk/c1t0d0
#
#
# ll /dev/ | grep -i sas
crw-rw-rw- 1 bin bin 68 0x010000 Nov 6 08:46 sasd1
#
#

[Viveki]

Hi,

Please get me the below command outputs.

1.sasmgr get_info -D /dev/sasd1
2.sasmgr get_info -D /dev/sasd1 -q vpd
3.sasmgr get_info -D /dev/sasd1 -q lun=all
4.sasmgr get_stat -D /dev/sasd1 -q lun=all

[Satya Prasad Nemana]

HI Vivek

Sorry for the late response.
sasmgr get_stat -D /dev/sasd1 -q lun=all command didnt work

Here is the output of the rest. Seems to be a syntax error in the command.

# sasmgr get_info -D /dev/sasd1


Driver Name : sasd
Bundle Version : B.11.31.02
Product Number : 399490-001
Hardware Path : 0/4/1/0
Health of HBA : ONLINE
PCI Vendor ID : 0x1000
PCI Device ID : 0x0054
PCI Subsystem Vendor ID : 0x103c
PCI Subsystem ID : 0x3228
PCI Revision ID : 0x0000
Max. PHYs supported : 8
Max. IO size : 1048576

*********************************************************************
***** HBA Specific information *****
*********************************************************************
HBA state : READY
Driver firmware dump available : NO
Driver firmware dump timestamp : N/A
Firmware Revision : 1.16.33.0



# sasmgr get_info -D /dev/sasd1


Driver Name : sasd
Bundle Version : B.11.31.02
Product Number : 399490-001
Hardware Path : 0/4/1/0
Health of HBA : ONLINE
PCI Vendor ID : 0x1000
PCI Device ID : 0x0054
PCI Subsystem Vendor ID : 0x103c
PCI Subsystem ID : 0x3228
PCI Revision ID : 0x0000
Max. PHYs supported : 8
Max. IO size : 1048576

*********************************************************************
***** HBA Specific information *****
*********************************************************************
HBA state : READY
Driver firmware dump available : NO
Driver firmware dump timestamp : N/A
Firmware Revision : 1.16.33.0
#
#
#
#
#
# sasmgr get_info -D /dev/sasd1 -q vpd
Vital Product Data Information
------------------------------
Product Description : PCI-X SERIAL ATTACHED SCSI HBA
Part Number : 399490-001
Engineering Date Code : A-4606
Serial Number : NA
Misc. Information : PW=15W PCI 66MHZ PCI-X 133MHZ CORE IO
Manufacturing Date : 4616
Manufacturing ID : N/A
Checksum : 0xdd
EFI Version : 02.00.14.00
HBA Firmware Version : 01.16.33.00
Asset Tag : NA





# sasmgr get_info -D /dev/sasd1 -q lun=all
LUN dsf Hardware Path SAS Address
------------------------------------------------------------------
/dev/rdsk/c0t0d0 0/4/1/0.0.0.0.0 0xa04df61191b717d
/dev/rdsk/c0t1d0 0/4/1/0.0.0.1.0 0x5000c50001d6c7c5
/dev/rdsk/c0t2d0 0/4/1/0.0.0.2.0 0x5000c50001d6d9a5