HP RX2620 MEMORY ISSUE - AB475A

[HP RX4640]

I am getting an error on start up that says

" 4GB DIMM LOAD ERROR "

and the server will halt I'm positive that AB475A is for an rx2620 and I don't think the memory is bad is there something else that me be causing this error?

[Torsten.]

Check the servers firmware first:

MP:CM> sysrev

should be

Current firmware revisions

MP FW : E.03.32
BMC FW : 04.04
EFI FW : 05.48
System FW : 04.29

[HP RX4640]

Actually I did just find that you must have 4.0 or higher for the 4GB DIMM's to work I downloaded it on a CD. Now I just have to figure out how to laod it on the rx2620 from the cd. ??

[Torsten.]

Please post your "sysrev"!

Get this file

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=447331&swItem=ux-58103-1&prodNameId=441910&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=1

unpack it to an usb pen drive to transfer it to the system.



Read and follow the release notes!!!

[HP RX4640]

I'm trying bu i'm not sure how to get to the ILO MP Log in... Everything on the Console seems jumbled and out of align as if something is scrambled. I can get to the shell buit that's it and even then things don't look right.

Example:

" 1;33mShell > "

This is what the command looks like.

On the 3 x rp3440's I have the go right to MP I didn't think there would be too much of a difference between the two.

[Torsten.]

This is likely a terminal emulator problem - try putty!

[HP RX4640]

Servers not currently on a network.

[Torsten.]

You can use putty even on serial connections.

[HP RX4640]

Do you think if I buy the MP card that will help?.

[Torsten. · Accepted solution]

You don't have it?

It's always good to have one, but it is not related to your problem.

Can you post result of

Shell> info all