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HP rx4640 frequent restart problem

 
Ed Velasco
Occasional Advisor

HP rx4640 frequent restart problem

Hi,

We have rx4640 running Windows 2003. Lately, the server restarts by itself frequently. We are getting the below HP Event Log:

HP Event Log: [MSG_27AF] Uncorrectable PAA fault on MX2 - Location: cabinet 00 cell 00 slot 00 - Reporting entity: PDHC firmware

Any idea what this means? Could this be causing the server restart?

Thanks,
Ed

1 REPLY 1
kris rombauts
Honored Contributor

Re: HP rx4640 frequent restart problem

Hi Ed,

it is best to collect the hardware logs which for Integrity servers are very verbose and provides a lot of detail which mostly leads to the root cause of an issue.

Log on via telnet to the MP in the RX4640 and collect the SEL and FPL logs in K(keyword) format and contact HP support to decode it.


HTH

Kris