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HP rx7640 CPU Degraded Message

 
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Kamil Javaid
Occasional Visitor

HP rx7640 CPU Degraded Message

Hi:
I have this system and at the startup it shows the CPU Degarded Message in system log. Why is this? and is there anyway to tacke it down?
6 REPLIES 6
Torsten.
Acclaimed Contributor

Re: HP rx7640 CPU Degraded Message

I don't know about your OS, but you can use the MP:CM>ps command first to check the status of the CPU. In case of doubt, open a HW call at HP.

Hope this helps!
Regards
Torsten.

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Kamil Javaid
Occasional Visitor

Re: HP rx7640 CPU Degraded Message

The CPU status looks good in MP>CM>ps. I just don't know what is causing this message to appear?
Torsten.
Acclaimed Contributor

Re: HP rx7640 CPU Degraded Message

Without getting more details (exact message, OS etc) I can only say: I don't know it too.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Kamil Javaid
Occasional Visitor

Re: HP rx7640 CPU Degraded Message

I am using Windows XP ver. 2002 SP-2 on my control computer and monitoring through HP HyperTerminal. Console has EPI Unix type software. I am not that familiar with it.

System log is as follows:

39492 SFW 0,1,4 *3 6b000efd14e0005f 0100000044d322f3 CELL_HW_DEGRADED
39492 08/04/2006 10:35:31
39491 SFW 0,1,4 *5 a380014f14e0005d 0000000000000000 FW_INSTALLED_CPU_DEGRADED
39491 08/04/2006 10:35:08
39490 PDHC 0,1 2 4480198701e0005b 00ffff01ff04ff12 CC_FAN_OK
39490 08/04/2006 10:35:02
39489 SFW 0,1,4 *5 a380014f14e00059 0000000000000000 FW_INSTALLED_CPU_DEGRADED
39489 08/04/2006 10:34:59
Torsten.
Acclaimed Contributor

Re: HP rx7640 CPU Degraded Message

Your PCs software doesn't matter.
How about the server?

Anyway, to shorten this, I would strongly recommend to call HP service.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Marc Morin_2
Advisor
Solution

Re: HP rx7640 CPU Degraded Message



This message is telling you that processor 0 on cell 1 is not responding and may be de-configured.

SFW 0,1,4 *5 a380014f14e0005d 0000000000000000 FW_INSTALLED_CPU_DEGRADED

The problem is being reported by processor 4 on cell 1.

In any event you will need to contact your service provider to have this processor replaced.

Marc