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How do I connect a remote support modem to my rx2600 server

 
singvey
Frequent Advisor

How do I connect a remote support modem to my rx2600 server

1.I want the other to connect to my rx2600 server by serial modem.
2.what is the full configuring step.
3.my modem is tp-link.

thank you!!!
3 REPLIES 3
Pedro Cirne
Esteemed Contributor

Re: How do I connect a remote support modem to my rx2600 server

Hi,

If you look at the back of the server you should have connected to the GSP 3 cables, one of the cables has written on it MODEM.

You may configure the modem if you connect to the GSP.

Enjoy :)

Pedro
Alessandro Pilati
Esteemed Contributor

Re: How do I connect a remote support modem to my rx2600 server

Singvey,
check this link:
http://www.compute-aid.com/hpmodem.html

or follow this procedure:
1. With modem not connected ,use SAM to configure Dial-in modem. A /dev/ttydxpz device file will be created.
2. With modem still disconnected, edit /etc/inittab file and enter a line:
p5:234:respwan:/usr/sbin/getty -h ttydxpz < serial port speed >
3. # init q
4. to check getty is running on the port in a pending state:
#ps -ef |grep ttydxpz
now you should see ? in the tty field.
5.Check DTR on port.With modem still disconnected but powered on,the DTR light should be OFF.Now connect modem to port,the DTR should come on.This verifies that port is setting DTR.If DTR light remains on ALL the time,the modem has DTR strapped high and you should check modem user manual to change strapping.
6. Execute another ps -ef |grep ttydxpz
to check getty is still in a pending state.
If getty has a port No. in tty field instead of ? ,this means modem has carrier detect CD strapped high.Check modem manual to change strapping.
At this point the modem is ready for call-in use.

In any case check these forums posted some times ago:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=132114

Regards,
Alex
if you don't try, you'll never know if you are able to
Mohanasundaram_1
Honored Contributor

Re: How do I connect a remote support modem to my rx2600 server

HI,

If you are planning to connect some users, then remote support modem on console is not a good idea.

If people are connecting for support purpose, then use the support modem and connect it to the "remote" cable which is available at the back of the server.

With regards,
Mohan.
Attitude, Not aptitude, determines your altitude