How find current MP firmware info for rx2600?

[Torsten.]

And BTW, you gave 2 points to Sameer and me for the first posts - this usually means a poor solution.

But it is the best solution currently available. Don't blame us for this.

We are users like you, trying to help you and others.

[Stan Sieler]

Torsten writes: "And BTW, you gave 2 points to Sameer and me for the first posts - this usually means a poor solution."

Simple...the first two posts clearly
did not answer the question.

Neither said "this is how
to determine the current firmware version
that's available".

Both pointed to *obtaining* the firmware,
instead of saying "go here and click there to find the answer". It wasn't until I investigated further and pointed out how to actually determine the current firmware version that the information
was posted (by me, but the question author
can't give himself points :)

(The main reason I gave any points to those two is that I'd erred in not mentioning in the original post that I'd found/seen that page.)

Torsten also wrote: "But it is the best solution currently available. Don't blame us for this."

If "you" work for HP, then I can
hope that you'll observe the HP Way and
help prod the correct people into solving
the problem.

If "you" don't work for HP, then I can
still hope that you join with me in badgering
HP to fix an obvious problem :)

But giving 2 points for a non-answering response isn't blame, it's being generous!

Awarding points places me in an awkward
position ... do I reward effort or results?

I'd phrased my initial post in an attempt
to elicit results (i.e., to avoid well meaning but not-answering posts). Since I
failed to post all relevant background
information (that I visited that page), I relented and rewarded effort (although not to the level I'd have rewarded results).

I've helped people over the net and web for
decades ... and I realize that most
people post questions without sufficient
information. You can't tell if they researched the problem first, or if they're
even describing the true problem. Similarly,
I've seen people respond with replies that
were obviously wrong (and never tried/tested). I think I was disappointed
that no posts other than mine had the answer :)

Still, tell you what, I'll assign you points
for this most recent post of yours (since it
made me think more about rewarding effort),
and if Sameer posts again on the thread, I'll
do the same for him. (It Sure Would Be Nice
if I could click on his name and send him
a message.)

thanks,

Stan

[Stan Sieler]

Torsten writes: "And BTW, you gave 2 points to Sameer and me for the first posts - this usually means a poor solution."

Simple...the first two posts clearly
did not answer the question.

Neither said "this is how
to determine the current firmware version
that's available".

Both pointed to *obtaining* the firmware,
instead of saying "go here and click there to find the answer". It wasn't until I investigated further and pointed out how to actually determine the current firmware version that the information
was posted (by me, but the question author
can't give himself points :)

(The main reason I gave any points to those two is that I'd erred in not mentioning in the original post that I'd found/seen that page.)

Torsten also wrote: "But it is the best solution currently available. Don't blame us for this."

If "you" work for HP, then I can
hope that you'll observe the HP Way and
help prod the correct people into solving
the problem.

If "you" don't work for HP, then I can
still hope that you join with me in badgering
HP to fix an obvious problem :)

But giving 2 points for a non-answering response isn't blame, it's being generous!

Awarding points places me in an awkward
position ... do I reward effort or results?

I'd phrased my initial post in an attempt
to elicit results (i.e., to avoid well meaning but not-answering posts). Since I
failed to post all relevant background
information (that I visited that page), I relented and rewarded effort (although not to the level I'd have rewarded results).

I've helped people over the net and web for
decades ... and I realize that most
people post questions without sufficient
information. You can't tell if they researched the problem first, or if they're
even describing the true problem. Similarly,
I've seen people respond with replies that
were obviously wrong (and never tried/tested). I think I was disappointed
that no posts other than mine had the answer :)

Still, tell you what, I'll assign you points
for this most recent post of yours (since it
made me think more about rewarding effort),
and if Sameer posts again on the thread, I'll
do the same for him. (It Sure Would Be Nice
if I could click on his name and send him
a message.)

BTW, for several days I've had to click
"submit" twice ... the first time I get
"failed to post reply", and the second time
it works. (Similarly for awarding points, I've had to do it twice.)

thanks,

Stan

[Stan Sieler]

Sigh...today I got the "failed to submit",
so I resubmitted, and now I see my post
got in there twice.

Some days you just can't win :)