How to reset iLO of specific blade in HPE-Superdome-2

[ranin_das]

Dear All,

I want to reset iLO of specific balde ( blade# 2) in Superdome-2 server. I have run the bellow command but shown error.

SMDC-SD2-APP04> RESET ILO 2

Invalid Arguments

RESET BLADE { <bay number> }: Reset the blade bay by momentarily removing all
power.

Here server model is CB900s i4  . Mention that OS or server can not be rebooted because live system is running here.

Please assist on this if anyone has exact solution

[Mansoor1]

Hi Ranin_das,

I am from HPE Integrity support.

I see that the command you are executing is from OA (Onboard Administrator)

Although the command is right, it's not working.

Possible cause: Old Firmware on the server. If your server is running old revision prior to 4.0.4 it may not work.

Resoltution: If you want to perform iLO reset online, then your server should be loaded with the latest firmware.

Download latest firmware Version:4.2.54 (5 Jul 2018) from URL: https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_476adca7f9a743ed92b2505397&swEnvOid=4001#tab1

Abstracts from release notes:

iLO may hang occasionally when running with complex firmware version 3.7.60 or higher.
Workaround: A new "reset ilo <bay #>" CLI command was introduced in version 4.0.4 to recover from the hang.

[ranin_das]

Hi Mansoor1

Thanks for your message.

I will  check and then update you.

Mention that Complex  firmware  3.8.0  and  partition firmware  version is 3.8.0. here blade is  Superdome-2  , model: CB900s i4

[Mansoor1]

Please upgrade to Version:4.2.54 and the command should work.

Please mark the thread as complete, if you are satisfied with the resolution.