IO Type : MPT Domain Validation IO has timed-out

[ZabidinMamat]

Hi,

Detail: 

Model: HP-UX rx3600

OS: HP-UX B.11.23

I having problem with this machine. This machine install with oracle database. Please refer attachment.

Please advice.

[Robert_Jewell]

The logs are telling you the source of the problem:

Dec 24 16:21:32 ECCDEV vmunix: SCSI Ultra320 0/3/1/1 instance 2:       IO Type : MPT Domain Validation IO has timed-out.       Target ID: 1, LUN ID: 0.       Inquiry Command - CDB: 12 00 00 00 40 00 

A SCSI card at location 0/3/1/1 is reporting a problem from an attached device with a target ID of 1.   Quite possibly you have a problematic disk drive.  For the rx3600, path 0/3/1 is PCI slot 4.

The STM info you also included supports this by reporting an 'unknown' state for this device:

18 0/3/1/0 MPT SCSI Adapter (HP_A717 Information Successful
19 0/3/1/1 MPT SCSI Adapter (HP_A717 Information Successful
20 0/3/1/1.1.0 Unknown ()

I would look at replacing this disk or whatever it is.

-Bob

[ZabidinMamat]

Hi,

I not see amber light on disk so disk not a problem. I suspect scsi card problem. How to get part number for this scsi card?

[Robert_Jewell]

Dont be so sure.  A failing drive can produce errors without actually being "hard failed".

To view the card details run ioscan as follows:

# ioscan -fnk

Look for the path 0/3/1/1 and then look for the assigned device driver instance.   For example /dev/mpt1

Run the command mptutil /dev/mpt1

This will give information about the controller.

-Bob

[S_Logan]

Hi,

From the Logs:

===========

-- Information Tool Log for MPT SCSI Adapter on path 0/3/1/0 --

Log creation time: Fri Dec 26 14:55:34 2014

Hardware path: 0/3/1/0

Device File : /dev/mpt1
Adapter : PCI-X DUAL CHANNEL ULTRA320 SCSI ADAPTER
Specification : PW=15W PCI-X=64BIT,133MHZ
Product ID : A6961-60011
--------------------------

-- Information Tool Log for MPT SCSI Adapter on path 0/3/1/1 --

Log creation time: Fri Dec 26 14:55:34 2014

Hardware path: 0/3/1/1

Device File : /dev/mpt2
Adapter : PCI-X DUAL CHANNEL ULTRA320 SCSI ADAPTER
Specification : PW=15W PCI-X=64BIT,133MHZ
Product ID : A6961-60011

----------------------
Part Details:
http://partsurfer.hp.com/ShowPhoto.aspx?partnumber=A6961-60011

A6961-60011 Ultra320 SCSI Host Bus Adapter (HBA) - 64-Bit/133-MHz, dual channel, PCI-X interface (Option A7173A

============

Note: Before replacing the card, please update the ULTRA 320 SCSI MPT DRIVER  to the latest ,and observe the system.

HTH,

Regards,

Logan