Integrity Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

Increase ram on rx6600

 
SOLVED
Go to solution
mogiro
Regular Advisor

Increase ram on rx6600

Hi,
I have increased ram memory on my rx6600 from 8Gb to 12Gb by mounting 4 1Gb DIMM's more, but now when I boot the machine, it gets stopped on:
***********************************************************
* ROM Version : 03.01
* ROM Date : 09/26/2007
* BMC Version : 05.21
***********************************************************
0 0 0x0015B2 0x0000000023001241 boot time event
1 0 0x0000A4 0x0000000000000000 start memory configuration


What shall I do? reboot it by rs from the command line in MP, or what else?
Thanks in advance,
14 REPLIES 14
Torsten.
Acclaimed Contributor
Solution

Re: Increase ram on rx6600

As said before in the other thread - once you get into EFI run

Shell> info all

Consider to re-seat the DIMMs.

From the MP, run

MP:CM> df

and post.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
mogiro
Regular Advisor

Re: Increase ram on rx6600

After a rs signal to the system, now it is unable to boot, it allways stops at the EFI...
Well, here you've got what you aked me for:

fs0:\> info all

SYSTEM INFORMATION

Date/Time: Aug 26, 2008 14:50:51 (20:08:08:26:14:50:51)
Manufacturer: hp
Product Name: server rx6600
Product Number: AB464A
Serial Number: DEH480644N
UUID: 7395B39D-F5F4-11DC-AB43-72E4D6CB9CAD
System Bus Frequency: 266 MHz

PROCESSOR MODULE INFORMATION

# of L3 L4 Family/
CPU Logical Cache Cache Model Processor
Module CPUs Speed Size Size (hex.) Rev State
------ ------- -------- ------ ------ ------- --- ------------
0 4 1.6 GHz 9 MB None 20/01 A1 Active

CPU threads are turned on.
CPU pstates are turned on.


MEMORY INFORMATION

Extender 0:
---- DIMM A ----- ---- DIMM B ----- ---- DIMM C ----- ---- DIMM D -----
DIMM Current DIMM Current DIMM Current DIMM Current
--- ------ ---------- ------ ---------- ------ ---------- ------ ----------
0 2048MB Active 2048MB Active 2048MB Active 2048MB Active
1 1024MB Active 1024MB Active 1024MB Active 1024MB Active
2 ---- ---- ---- ----
3 ---- ---- ---- ----
4 ---- ---- ---- ----
5 ---- ---- ---- ----

Active Memory : 12288 MB
Installed Memory : 12288 MB


I/O INFORMATION


BOOTABLE DEVICES

Order Media Type Path
----- ---------- ---------------------------------------
1 HARDDRIVE Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C500082FE2F9,Lun0)/HD(Part1,Sig5ACE41E0-F5A4-11DC-8000-D6217B60E588)
2 HARDDRIVE Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C500082FE2F9,Lun0)/HD(Part3,Sig5ACE4208-F5A4-11DC-8000-D6217B60E588)
3 HARDDRIVE Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C500082FFC29,Lun0)/HD(Part1,Sig650D64C8-D99E-11DC-8000-D6217B60E588)
4 HARDDRIVE Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Sas(Addr5000C500082FFC29,Lun0)/HD(Part3,Sig650D6518-D99E-11DC-8000-D6217B60E588)




Seg Bus Dev Fnc Vendor Device Slot
# # # # ID ID # Path
--- --- --- --- ------ ------ --- -----------
00 00 01 00 0x103C 0x1303 XX Acpi(HWP0002,PNP0A03,0)/Pci(1|0)
00 00 01 01 0x103C 0x1302 XX Acpi(HWP0002,PNP0A03,0)/Pci(1|1)
00 00 01 02 0x103C 0x1048 XX Acpi(HWP0002,PNP0A03,0)/Pci(1|2)
00 00 02 00 0x1033 0x0035 XX Acpi(HWP0002,PNP0A03,0)/Pci(2|0)
00 00 02 01 0x1033 0x0035 XX Acpi(HWP0002,PNP0A03,0)/Pci(2|1)
00 00 02 02 0x1033 0x00E0 XX Acpi(HWP0002,PNP0A03,0)/Pci(2|2)
00 14 01 00 0x1000 0x0054 01 Acpi(HWP0002,PNP0A03,400)/Pci(1|0)
00 14 02 00 0x8086 0x1079 02 Acpi(HWP0002,PNP0A03,400)/Pci(2|0)
00 14 02 01 0x8086 0x1079 02 Acpi(HWP0002,PNP0A03,400)/Pci(2|1)
00 23 01 00 0x1077 0x2422 03 Acpi(HWP0002,PNP0A03,700)/Pci(1|0)



Fast initialization: Enabled
System Wake-On-LAN: Enabled

BOOT INFORMATION

Monarch CPU:

Current Preferred
Monarch Monarch
CPU CPU
Module/ Module/
Logical Logical Warnings
------- --------- --------
0/0 0/0

AutoBoot: ON - Timeout is : 7 sec

Boottest:

BOOTTEST Settings Default Variable

Selftest Setting
--------- --------------
early_cpu Run this test
late_cpu Run this test
platform Run this test
chipset Run this test
io_hw Run this test
mem_init Run this test
mem_test Run this test

LAN Address Information:

LAN Address Path
----------------- ----------------------------------------
*Mac(001A4B07F37C) Acpi(HWP0002,PNP0A03,400)/Pci(2|0)/Mac(001A4B07F37C)
Mac(001A4B07F37D) Acpi(HWP0002,PNP0A03,400)/Pci(2|1)/Mac(001A4B07F37D)


FIRMWARE INFORMATION


*System Firmware A Revision: 3.01 [4739]
PAL_A: 7.31/1.08
PAL_B: 1.08
EFI Spec: 2.00
EFI Intel Drop: 14.62
EFI Build: 6.20
SAL Spec: 3.20
SAL_A: 2.00
SAL_B: 3.01
POSSE: 0.23
ACPI: 7.00
SMBIOS: 2.3.2a
System Firmware B Revision: 3.01 [4739]
BMC Revision: 5.21
IPMI: 1.00
Management Processor Revision: F.02.17
Updatable EFI Drivers:
Floating-Point Software Assistance Handler: 00000118
Broadcom Gigabit Ethernet Driver: 00090404
SCSI Bus Driver: 00000031
SCSI Disk Driver: 00000020
SCSI Tape Driver: 00000030
Usb Ohci Driver: 00000040
USB Bus Driver: 00000020
USB Bot Mass Storage Driver: 00000020
Generic USB Mass Storage Driver: 00000020

* Indicates active system firmware image

WARNING AND STOP BOOT INFORMATION


CHIP REVISION INFORMATION

Chip Logical Device Chip
Type ID ID Revision
------------------- ------- ------ --------
Memory Controller 0 4032 0020
Root Bridge 0 4030 0020
Host Bridge 0000 122e 0032
Host Bridge 0001 122e 0032
HotPlug Controller 0 0 0123
Host Bridge 0002 122e 0032
Host Bridge 0003 12ee 0011
Host Bridge 0004 122e 0032
Host Bridge 0005 122e 0032
HotPlug Controller 0 0 0123
Host Bridge 0006 122e 0032
Host Bridge 0007 12ee 0011
Other Bridge 0 0 0030
Other Bridge 0 0 5007
Baseboard MC 0 0 0521


SYSTEM SECURITY CONFIGURATION
Trusted Boot: Not Supported
TPM: Not Present


DF

To dump all available FRU information without any paging, use
the command line interface: DF -ALL -NC


Display FRU Information Menu:
S - Specific FRU
A - All available FRUs
V - Display Mode: Text

Enter menu item or [Q] to Quit: s
s

FRU IDs:
--------
0000-Core I/O Board 0001-Mem Extender 0 0003-Power Supply 0
0004-Power Supply 1 0005-I/O Assembly 0006-Display Board
0007-Disk Backplane 0 0008-Disk Backplane 1 0009-ProcessorCarrier
0010-Interconnect Bd 0011-Hot-Plug Board 0015-I/O Power Module
0032-Processor 0 0036-Processor 0 RAM 0128-MemExt0 DIMM0A
0129-MemExt0 DIMM1A 0136-MemExt0 DIMM0B 0137-MemExt0 DIMM1B
0144-MemExt0 DIMM0C 0145-MemExt0 DIMM1C 0152-MemExt0 DIMM0D
0153-MemExt0 DIMM1D



Torsten.
Acclaimed Contributor

Re: Increase ram on rx6600

The memory looks good now ... what means "unable to boot"?

Try

EFI Shell> cd EFI/HPUX
Shell> hpux

... booting ...

once it is booted, run

# setboot

and post

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
SKR_1
Trusted Contributor

Re: Increase ram on rx6600

Not looking the memory issue as the post output.

Active Memory : 12288 MB
Installed Memory : 12288 MB

At which location your server hanging now.

Thanks

SKR
mogiro
Regular Advisor

Re: Increase ram on rx6600

From the EFI shell I did
shell:> fs0:
fs0> hpux
and it starts to boot, even it checks the VG's and FS's but:


Stored message buffer up to system crash:

MFS is defined: base= 0xe000000101a53000 size= 19468 KB
Found adjacent data tr. Growing size. 0x25ad000 -> 0x65ad000.
Loaded ACPI revision 2.0 tables.
MMIO on this platform supports Write Coalescing.



Memory Class Setup
-------------------------------------------------------------------------
Class Physmem Lockmem Swapmem
-------------------------------------------------------------------------
System : 11658 MB 11658 MB 11658 MB
Kernel : 11658 MB 11658 MB 11658 MB
User : 10825 MB 9597 MB 9634 MB
-------------------------------------------------------------------------

Starting ktracer 0 1
Installing Socket Protocol families AF_INET and AF_INET6
64000/0xfa00 esvroot
Kernel EVM initialized
sec_init(): kernel RPC authentication/security initialization.
secgss_init(): kernel RPCSEC_GSS security initialization.
rpc_init(): kernel RPC initialization.
rpcmod_install(): kernel RPC STREAMS module "rpcmod" installation. ...(driver_install)
NOTICE: nfs_client_pv3_install(): nfs3 File system was registered at index 11.
NOTICE: nfs_client_pv4_install(): nfs4 File system was registered at index 12.
NOTICE: cachefsc_install: cachefs File system was registered at index 14.
btlan_load() Loaded Successfully
0 sba
0/0 lba
0/0/1/0 rmp3f01
0/0/1/1 rmp3f01
0/0/1/2 asio0
0/0/2/0 UsbOhci
0/0/2/1 UsbOhci
NOTICE: USB device attached. Identification String:
Devices/Device/USB/Standard/hp/Multibay/0_a1
<2.1.3.10.1008.294.161>
0/0/2/1.0x0 UsbMiniBus
0/0/2/1.0 UsbMiniBus
NOTICE: USB device attached. Identification String:
Devices/MassStorage-SCSI/USB/BulkOnly/hp/Multibay/0_a1
<2.310.3.150.1008.294.161>
0/0/2/1.0x0.0x0 UsbBulkOnlyMS
0/0/2/1.0.0 UsbBulkOnlyMS
NOTICE: USB device attached. Identification String:
Devices/ScsiControllerAdaptor/USB/BulkOnly/hp/Multibay
<2.1000.3.150.1008.294>
0/0/2/1.0x0.0x10 UsbScsiAdaptor
0/0/2/1.0.16 UsbScsiAdaptor
0/0/2/2 UsbEhci
0/1 lba
0/1/1 pci_slot
0/1/2 pci_slot
0/2 lba
0/2/1 pci_slot
0/3 lba
0/3/1 pci_slot
0/4 lba
0/4/1 pci_slot
sasd: Claimed HP PCI/PCI-X SAS MPT adapter at hardware path 0/4/1/0
0/4/1/0 sasd
0/4/2 pci_slot
0/4/2/0 iether
0/4/2/1 iether
0/5 lba
0/5/1 pci_slot
0/5/2 pci_slot
0/6 lba
0/6/1 pci_slot
0/7 lba
0/7/1 pci_slot
fcd: Claimed HP AB378-60101 4Gb Fibre Channel port at hardware path 0/7/1/0 (FC Port 1 on HBA)
0/7/1/0 fcd
120 processor
122 processor
250 pdh
250/0 ipmi
250/1 asio0
250/2 acpi_node
0/7/1/0.0x5006016310601528 estp
0/7/1/0.0x5006016810601528 estp
0/7/1/0.0x5006016810601528.0x0 eslpt
0/7/1/0.0x5006016310601528.0x0 eslpt
0/7/1/0.0x5006016810601528.0x4000000000000000 eslpt
0/7/1/0.0x5006016810601528.0x4001000000000000 eslpt
0/7/1/0.0x5006016810601528.0x4002000000000000 eslpt
0/7/1/0.0x5006016810601528.0x4003000000000000 eslpt
0/7/1/0.2 fcd_fcp
0/7/1/0.2.15.255.0 fcd_vbus
0/7/1/0.2.15.255.0.0 tgt
0/7/1/0.2.15.255.0.0.0 sctl
0/7/1/0.2.15.0.0 fcd_vbus
0/7/1/0.2.15.0.0.0 tgt
0/7/1/0.2.15.0.0.0.0 sdisk
0/7/1/0.2.15.0.0.0.1 sdisk
0/7/1/0.2.15.0.0.0.2 sdisk
0/7/1/0.2.15.0.0.0.3 sdisk
0/7/1/0.0x5006016310601528.0x4000000000000000 eslpt
0/7/1/0.0x5006016310601528.0x4001000000000000 eslpt
0/7/1/0.0x5006016310601528.0x4002000000000000 eslpt
0/7/1/0.0x5006016310601528.0x4003000000000000 eslpt
0/7/1/0.2.11.255.0 fcd_vbus
0/7/1/0.2.11.255.0.0 tgt
0/7/1/0.2.11.255.0.0.0 sctl
0/7/1/0.2.11.0.0 fcd_vbus
0/7/1/0.2.11.0.0.0 tgt
0/7/1/0.2.11.0.0.0.0 sdisk
0/7/1/0.2.11.0.0.0.1 sdisk
0/7/1/0.2.11.0.0.0.2 sdisk
0/7/1/0.2.11.0.0.0.3 sdisk
0/4/1/0.0x5000c500082fe2f9 estp
0/4/1/0.0x5000c500082ffc29 estp
0/4/1/0.0x5000c500082fe2f9.0x0 eslpt
0/4/1/0.0x5000c500082ffc29.0x0 eslpt
0/4/1/0.0.0 sasd_vbus
0/4/1/0.0.0.0 tgt
0/4/1/0.0.0.0.0 sdisk
0/4/1/0.0.0.1 tgt
0/4/1/0.0.0.1.0 sdisk
64000/0xfa00/0x0 esdisk
64000/0xfa00/0x1 esdisk
64000/0xfa00/0x1c esctl
64000/0xfa00/0x1d esdisk
64000/0xfa00/0x1e esdisk
64000/0xfa00/0x1f esdisk
64000/0xfa00/0x20 esdisk
Boot device's HP-UX HW path is: 0.4.1.0.5000c500082fe2f9.0

System Console is on the Built-In Serial Interface
iether0: INITIALIZING HP AB352-60003 PCI/PCI-X 1000Base-T Dual-port Core at hardware path 0/4/2/0
iether1: INITIALIZING HP AB352-60003 PCI/PCI-X 1000Base-T Dual-port Core at hardware path 0/4/2/1
AF_INET socket/streams output daemon running, pid 34
afinet_prelink: module installed
Starting the STREAMS daemons-phase 1
LVM: Root VG activated
Swap device table: (start & size given in 512-byte blocks)
entry 0 - major is 64, minor is 0x2; start = 0, size = 16777216
Dump device table: (start & size given in 1-Kbyte blocks)
entry 0000000000000000 - major is 3, minor is 0x1; start = 2349920, size = 8388608
Create STCP device files
Starting the STREAMS daemons-phase 2
$Revision: vmunix: B.11.31_LR FLAVOR=perf
Memory Information:
physical page size = 4096 bytes, logical page size = 4096 bytes
Physical: 12552188 Kbytes, lockable: 9219300 Kbytes, available: 10478692 Kbytes

bad_kern_reference: 0x1a2ce231.0x7, fault = 0x1c

Message buffer contents after system crash:

panic: Fault when executing in kernel mode
Stack Trace:
IP Function Name
0xe000000001e8c1a0 bad_kern_reference+0xa0
0xe00000000127c000 $cold_pfault+0x560
0xe000000000859160 vm_hndlr+0xd80
0xe000000001b1f780 bubbledown+0x0
0xe000000000b0cfd0 Messaging_MessageToProtocol+0xd0
0xe000000000af6860 Exceptions_CreateException+0x1e0
0xe000000000b1ca70 DeviceDriver_GetUnixEntryPointNumber+0xd0
0xe000000000b211b0 HpuxIoSupport_GioCallbackHandler+0x430
0xe0000000006e3dc0 io_node_callback+0x220
0xe000000001475950 io_get_devs+0x70
0xe000000000dcfb40 do_io_get_devs+0x140
0xe000000001096d30 $cold_dev_config_ioctl+0x820
0xe0000000006569a0 spec_ioctl+0x100
0xe0000000006e4930 vno_ioctl+0x370
0xe000000000725150 ioctl+0x3d0
0xe000000000803b50 syscall+0xd30
End of Stack Trace

linkstamp: Mon Apr 07 11:36:43 METDST 2008
_release_version: @(#) $Revision: vmunix: B.11.31_LR FLAVOR=perf
Calling function e000000001616a60 for Shutdown State 1 type 0x2

sync'ing disks (0 buffers to flush):
112 fcache pages still dirty
0 buffers not flushed
0 buffers still dirty
i 0 pfn 0x1 pages 0x3dcc7
i 1 pfn 0x3e1a4 pages 0x384
i 2 pfn 0x3fc00 pages 0x1a2
i 3 pfn 0x3fda4 pages 0xa
i 4 pfn 0x3fdb0 pages 0x4
i 5 pfn 0x3fdd2 pages 0x6
i 6 pfn 0x100000 pages 0x200000
i 7 pfn 0x10040000 pages 0xbf1fe
i 8 pfn 0x100ff200 pages 0xe00
*** Not enough CPUS for a compressed dump ***

*** A system crash has occurred. (See the above messages for details.)
*** The system is now preparing to dump physical memory to disk, for use
*** in debugging the crash.

*** The dump will be a SELECTIVE dump with
compression OFF and concurrency ON: 1309 of 12258 megabytes.
*** To change this dump type, press any key within 10 seconds.
*** Proceeding with selective dump, with compression off and concurrency on.



It maked the dump and then restarts

Torsten.
Acclaimed Contributor

Re: Increase ram on rx6600

Did you change the kernel before?
(parameters, patches ...)

Try to boot the previous kernel.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
mogiro
Regular Advisor

Re: Increase ram on rx6600

No, I didn't any kernel change...
How can I boot kernel before?
Is the first time I work with EFI, is my first integrity system, till the moment I allways has worked with PA-RISC (BCH and so, you know).
Thanks for your explanations.
Torsten.
Acclaimed Contributor

Re: Increase ram on rx6600

From EFI shell do

EFI Shell> cd EFI/HPUX
Shell> hpux

... interrupt the timeout ...

HPUX> boot /stand/backup/vmunix

see also
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1239611

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
mogiro
Regular Advisor

Re: Increase ram on rx6600

Well, I've tried to boot from the backup kernel, but it seems to be the same kernel as the current...
I've been able to get into the machine in a single user mode and listed the content of /stand:

# cd /stand
# ls -l
total 235824
-rw-r--r-- 1 root sys 0 Feb 12 2008 .kc.lock
drwxr-xr-x 5 root sys 8192 Apr 16 08:01 backup
dr-xr-xr-x 3 bin bin 96 Feb 12 2008 boot.sys
-rw-r--r-- 1 root sys 22 Feb 12 2008 bootconf
lrwxr-xr-x 1 root root 14 Aug 26 16:11 bootfs -> current/bootfs
drwxr-xr-x 5 root root 8192 Aug 26 16:11 crashconfig
drwxr-xr-x 5 root root 8192 Aug 26 16:02 current
-rw-r--r-- 1 root sys 12816 Aug 26 16:12 ext_ioconfig
-rw-r--r-- 1 root sys 6248 Aug 26 16:12 ioconfig
drwxr-xr-x 2 root sys 96 Aug 26 16:02 krs
drwxr-xr-x 5 root sys 8192 Feb 12 2008 last_install
drwxr-xr-x 2 root root 96 Feb 12 2008 lost+found
lrwxr-xr-x 1 root root 7 Aug 26 16:11 nextboot -> current
-rw------- 1 root root 40 Aug 26 14:45 rootconf
lrwxr-xr-x 1 root root 15 Aug 26 16:11 system -> nextboot/system
-rw-r--r-- 1 root sys 4414 Apr 7 08:22 system.prev
-rwxr-xr-x 4 root sys 120653592 Apr 7 09:36 vmunix
# pwd
/stand
# cd backup
# ls -l
total 235712
-rw-r--r-- 1 root sys 0 Apr 16 08:01 .config
-rw-r--r-- 1 root sys 147 Apr 16 08:01 README
drwxr-xr-x 3 root sys 96 Apr 16 08:01 bootfs
drwxr-xr-x 2 root sys 96 Apr 16 08:01 krs
drwxr-xr-x 2 root sys 8192 Apr 16 08:01 mod
-rw-r--r-- 1 root sys 4440 Apr 16 08:01 system
-rwxr-xr-x 4 root sys 120653592 Apr 7 09:36 vmunix


So, Is there any previous kernel file I can use? Or where can I find it?
Thanks in advance...
Torsten.
Acclaimed Contributor

Re: Increase ram on rx6600

What kernel did you boot from now?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
mogiro
Regular Advisor

Re: Increase ram on rx6600

I've tried to boot from the current kernel and from the backup kernel with same result.
I entered on the system as single user and I found out that the current and backup kernel are the same, and even that they are from april the 7th and I have booted the system several times after this date without problems...
Should it be something related to the memory increase? Maybe the kernel crashed when I rebooted the machine using a rs signal when it was on the step of start memory configuration?
Stefan Stechemesser
Honored Contributor

Re: Increase ram on rx6600

Hi,

I do not think that the memory installation is the direct cause of your problem.
Maybe it is simply that this error only shows up under special conditions (which can be any change on the system, like the memory installation).
Also, in your logs I can see that the crash happened long time after the memory was already initialized and selftested.

The memory subsystem of the rx6600 is extremely reliable and a hardware memeory problem as cause has only a very low chance.
I would recommend to use an actual HPUX install CD and boot into the recovery shell.
If this works fine, then you have with a very high chance a software problem and you need to either new install, or, if you are able to boot your system after memory downgrade, update all drivers and patches.

best regards

Stefan
mogiro
Regular Advisor

Re: Increase ram on rx6600

I'm absolutely agree with you.
I have a case opened with HP, but I opened another thread here http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1263184

Thanks!!
mogiro
Regular Advisor

Re: Increase ram on rx6600