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Re: Informational CACHE_CHECK_INFO

 
Plamen SIMEONOV
Advisor

Informational CACHE_CHECK_INFO

Hello world,
We have a server with rarely happening INFORMATIONAL records in SEL (System Event Log).
Model: rx8640
Firmware: Version 4.1 (latest)
Number of cells: 2
Number of CPUs: 8 (2 cells x 4 CPUs)
OS: HP-UX 11.23

If somebody has idea about the reasons, risks, solution?
The events were logged in practically in all CPUs. The OS is not affected.
Thank you in advance!
Plamen

Example of records in the LOG:
=====================
Log Entry 10032: 06/28/2009 11:23:41
Alert level 2: Informational
Keyword: CACHE_CHECK_INFO
It indicates a cache error occurred and data field contains check info data.
Reporting Entity: System Firmware located in cabinet 0, slot 3, cpu 2
Problem Detail: 0x188000d200220910
0x4e801c9f32e003d8 0x188000d200220910
0x4b001c9f32e003d9 0x010000004a4752bd

Log Entry 10031: 06/13/2009 18:52:36
Alert level 2: Informational
Keyword: CACHE_CHECK_INFO
It indicates a cache error occurred and data field contains check info data.
Reporting Entity: System Firmware located in cabinet 0, slot 1, cpu 0
Problem Detail: 0x188007e000260526
0x4e801c9f10e003d6 0x188007e000260526
0x4b001c9f10e003d7 0x010000004a33f574
=====================
2 REPLIES 2
Plamen SIMEONOV
Advisor

Re: Informational CACHE_CHECK_INFO

Excuse me! My fault.

Number of cells: 4

The server is fully populated.
Sameer_Nirmal
Honored Contributor

Re: Informational CACHE_CHECK_INFO

The event log shows there were correctable errors occured during cache operation. The cache being referred were CPU cache.

I would log a call with HP Support to investigate the cause of these events.