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Integrity 4640 firmware issue

 
Weatherman_1
Occasional Advisor

Integrity 4640 firmware issue

I am trying to change an Integrity 4640 which is currently configured for HP-UX to Windows 2003 Enterprise. I upgraded the firmware on the box before doing anything else and now I am stuck in a loop when trying to boot. This is what is displayed on the console:

***********************************************************
3 0 0x000259 0x0000000000000008 component rom revision != component fit revision
3 0 0x00025A 0x0000000000000009 component rom revision != rev block revision
1 0 0x0000A4 0x0000000000000000 start memory configuration
1 0 0x000014 0x0000000000000000 CPU0 starting cell relocation
2 0 0x000285 0x0000000000000000 SAL_CHECK Initialized Store
7 0 0x000098 0x000000000000000B Machine Check initiated
2 0 0x0002A1 0x28000000FFF21130 Processor PSP
2 0 0x000115 0x0000000000000000 MCA: Uncorrected Machine Check
3 0 0x000107 0x0000000000000000 OS MCA address not registered
***********************************************************
* ROM Version : 02.13
* ROM Date : 03/22/2004
* BMC Version : 03.47

It loops this over and over. Is there anyway to just clear the entire configuration and have it boot up to the Smart Setup CD (which is where I got the firmware updates from)? There is no need to save any data that was on the box.

Thanks,
Dan
3 REPLIES 3
Weatherman_1
Occasional Advisor

Re: Integrity 4640 firmware issue

Here is some more information that I collected from the live event viewer:
SFW *7 0xC142F770DE024000 003FA17000130300 Type-02 137001 1273857
08 Aug 2005 14:49:02
SFW 0 *7 0xF480009800E05AA5 000000000000000B MC_INITIATED
08 Aug 2005 14:49:02
SFW 0 2 0x568002A100E05AA5 28000000FFF21130 MC_PSP
08 Aug 2005 14:49:02
SFW 0 2 0x5680011500E05AA5 0000000000000000 UNCORRECTED_MC
08 Aug 2005 14:49:03
SFW 0 *3 0x7680010700E05AA5 0000000000000000 OS_MCA_NOT_REGISTERED
08 Aug 2005 14:49:03
BMC 2 0x2042F770DF025AA5 FFFF027000120300 Type-02 127002 1208322
08 Aug 2005 14:49:03
SFW 2 0xC142F770E1024000 FFFF000A001D0300 Type-02 1d0a00 1903104
08 Aug 2005 14:49:05
SFW 1 2 0x5480006301E05AA5 0000000000000000 BOOT_START
08 Aug 2005 14:49:05
SFW 1 0 0x0000002001E00000 0000000000000000 BOOT_CPU_EARLY_CONFIG_START
SFW 3 0 0x0000002003E00000 0000000000000000 BOOT_CPU_EARLY_CONFIG_START
SFW 0 0 0x0000002000E00000 0000000000000000 BOOT_CPU_EARLY_CONFIG_START
SFW 2 0 0x0000002002E00000 0000000000000000 BOOT_CPU_EARLY_CONFIG_START
SFW 1 0 0x1600000E01E00000 00010000000F0000 BOOT_CELL_MONARCH_SEL_START
SFW 3 0 0x1600000E03E00000 00030000000F0000 BOOT_CELL_MONARCH_SEL_START
SFW 0 0 0x1600000E00E00000 00000000000F0000 BOOT_CELL_MONARCH_SEL_START
SFW 2 0 0x1600000E02E00000 00020000000F0000 BOOT_CELL_MONARCH_SEL_START
SFW 2 0 0x0300005D02E00000 0000000000000002 BOOT_SLAVE_RENDEZ_HANDLER_START
SFW 1 0 0x0300005D01E00000 0000000000000002 BOOT_SLAVE_RENDEZ_HANDLER_START
SFW 3 0 0x0300005D03E00000 0000000000000002 BOOT_SLAVE_RENDEZ_HANDLER_START
SFW 0 1 0x3600000C00E00000 0000000000000000 BOOT_CELL_MONARCH
SFW 0 1 0x3600026100E00000 0000000000000000 BOOT_CPU_PRESENT
SFW 1 1 0x3600026101E00000 0000000000000001 BOOT_CPU_PRESENT
SFW 2 1 0x3600026102E00000 0000000000000002 BOOT_CPU_PRESENT
SFW 3 1 0x3600026103E00000 0000000000000003 BOOT_CPU_PRESENT
SFW 0 0 0x0000000800E00000 0000000000000000 BOOT_CELL_CONFIG_START
SFW 0 0 0x0000024B00E00000 0000000000000000 BOOT_EARLY_PLATFORM_CHECK
SFW 0 0 0x0300000600E00000 0100000000200400 BOOT_BUS_CONFIG_VALUE
SFW 0 0 0x0000005600E00000 0000000000000000 BOOT_SCR_TEST_START
SFW 0 0 0x0000024C00E00000 0000000000000000 BOOT_PLATFORM_CHECK
SFW 0 0 0x0000003E00E00000 0000000000000000 BOOT_LDB_INIT
SFW 0 0 0x1600001D00E00000 0000000000000000 BOOT_CPU_CONFIG
SFW 3 0 0x1600005E03E00000 0000000000000468 BOOT_SLAVE_RENDEZ_INT_RECEIVED
SFW 2 0 0x1600005E02E00000 0000000000000463 BOOT_SLAVE_RENDEZ_INT_RECEIVED
SFW 3 0 0x1600001D03E00000 0000000000000003 BOOT_CPU_CONFIG
SFW 2 0 0x1600001D02E00000 0000000000000002 BOOT_CPU_CONFIG
SFW 1 0 0x1600005E01E00000 0000000000000467 BOOT_SLAVE_RENDEZ_INT_RECEIVED
SFW 1 0 0x1600001D01E00000 0000000000000001 BOOT_CPU_CONFIG
BMC 2 0x2042F770EA025AA5 FFFF0103FDC00300 Type-02 c00301 12583681
08 Aug 2005 14:49:14
SFW 3 0 0x1600005F03E00000 0000000000000003 BOOT_SLAVE_RENDEZ_STAGE_1
SFW 2 0 0x1600005F02E00000 0000000000000002 BOOT_SLAVE_RENDEZ_STAGE_1
SFW 1 0 0x1600005F01E00000 0000000000000001 BOOT_SLAVE_RENDEZ_STAGE_1
SFW 0 0 0x160002AF00E00000 000000000000001F SETTING_PROC_TIMEOUT
SFW 0 0 0x0000010B00E00000 0000000000000000 PDH_MISC_REG_TEST_START
SFW 0 0 0x000000B100E00000 0000000000000000 MEM_DISCOVERY
SFW 0 0 0x000000DF00E00000 0000000000000000 MEM_RESET
SFW 0 0 0x000000C600E00000 0000000000000000 MEM_INIT_SCR_TABLES
SFW 0 1 0x200000FE00E00000 0000000000000000 MEM_WARN_REG_TEST_BYPASS
SFW 0 0 0x000000EC00E00000 0000000000000000 MEM_SPD_START
SFW 0 0 0x000000A600E00000 0000000000000000 MEM_CONFIG_FROM_NVM
SFW 0 0 0x040000E700E00000 FFFFFFFF000AFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF000BFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF000CFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF000DFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF001AFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF001BFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF001CFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF001DFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF002AFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF002BFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF002CFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF002DFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF003AFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF003BFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF003CFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF003DFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF004AFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF004BFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF004CFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF004DFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF005AFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF005BFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF005CFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x040000E700E00000 FFFFFFFF005DFF74 MEM_SPD_512M_DIMM_FOUND
SFW 0 0 0x0000020500E00000 0000000000000000 MEM_LOADING_ORDER
SFW 0 0 0x000000B200E00000 0000000000000000 MEM_DISCOVERY_EXIT
SFW 0 0 0x000012DC00E00000 0000000000000000 MEM_EARLY_CONFIG
SFW 0 0 0x000000C900E00000 0000000000000000 MEM_MAIN_MEM
SFW 0 0 0x000000C200E00000 0000000000000000 MEM_GENERATE_INTERLEAVING
SFW 0 0 0x000000A800E00000 0000000000000000 MEM_DEST_TEST
SFW 0 0 0x000000CE00E00000 0000000000000000 MEM_MEM_TEST
SFW 0 0 0x000000B800E00000 0000000000000000 MEM_ECC_TEST
SFW 0 0 0x000000F600E00000 0000000000000000 MEM_TEST_WRITE
SFW 0 0 0x000000F100E00000 0000000000000000 MEM_TEST_READ_WRITE
SFW 0 0 0x000000EF00E00000 0000000000000000 MEM_TEST_READ
SFW 0 0 0x000012DD00E00000 0000000000000000 MEM_EARLY_CONFIG_EXIT
SFW 0 1 0x2000008100E00000 0000000000000000 IO_DISCOVERY_START
SFW 0 0 0x0400008600E00000 000000FFFF00FF83 IO_LBA_DISCOVERED
SFW 0 0 0x0400008600E00000 000000FFFF01FF83 IO_LBA_DISCOVERED
SFW 0 0 0x0400008600E00000 000000FFFF04FF83 IO_LBA_DISCOVERED
SFW 0 0 0x0400008600E00000 000000FFFF02FF83 IO_LBA_DISCOVERED
SFW 0 0 0x0400008600E00000 000000FFFF03FF83 IO_LBA_DISCOVERED
SFW 0 0 0x0400008600E00000 000000FFFF05FF83 IO_LBA_DISCOVERED
SFW 0 0 0x0400008700E00000 000000FFFF00FF83 IO_LBA_INIT
SFW 0 0 0x0400008700E00000 000000FFFF01FF83 IO_LBA_INIT
SFW 0 0 0x0400008700E00000 000000FFFF04FF83 IO_LBA_INIT
SFW 0 0 0x0400008700E00000 000000FFFF02FF83 IO_LBA_INIT
SFW 0 0 0x0400008700E00000 000000FFFF03FF83 IO_LBA_INIT
SFW 0 0 0x0400008700E00000 000000FFFF05FF83 IO_LBA_INIT
SFW 0 0 0x0000008000E00000 0000000000000000 IO_DISCOVERY_DONE
SFW 0 0 0x0000024D00E00000 0000000000000000 BOOT_PLATFORM_CHECK_POST_IO
SFW 0 *3 0x7680025900E05AA5 0000000000000008 BOOT_ROM_REV_TO_FIT_REV_WARNING
08 Aug 2005 14:49:30
SFW 0 *3 0x7680025A00E05AA5 0000000000000009 BOOT_ROM_REV_TO_REV_BLOCK_WARNIN
G
08 Aug 2005 14:49:30
SFW 0 1 0x200000A400E00000 0000000000000000 MEM_CONFIG
SFW 0 0 0x000000A800E00000 0000000000000000 MEM_DEST_TEST
SFW 0 0 0x000000CE00E00000 0000000000000000 MEM_MEM_TEST
SFW 0 0 0x000000B800E00000 0000000000000000 MEM_ECC_TEST
SFW 0 0 0x000000F600E00000 0000000000000000 MEM_TEST_WRITE
SFW 0 0 0x160000F700E00000 0000000000000021 MEM_TEST_WRITE_BARGRAPH
SFW 0 0 0x160000F700E00000 0000000000000042 MEM_TEST_WRITE_BARGRAPH
SFW 0 0 0x160000F700E00000 0000000000000064 MEM_TEST_WRITE_BARGRAPH
SFW 0 0 0x000000F100E00000 0000000000000000 MEM_TEST_READ_WRITE
SFW 0 0 0x160000F200E00000 0000000000000021 MEM_TEST_READ_WRITE_BARGRAPH
SFW 0 0 0x160000F200E00000 0000000000000042 MEM_TEST_READ_WRITE_BARGRAPH
SFW 0 0 0x160000F200E00000 0000000000000064 MEM_TEST_READ_WRITE_BARGRAPH
SFW 0 0 0x000000EF00E00000 0000000000000000 MEM_TEST_READ
SFW 0 0 0x160000F000E00000 0000000000000021 MEM_TEST_READ_BARGRAPH
SFW 0 0 0x160000F000E00000 0000000000000042 MEM_TEST_READ_BARGRAPH
SFW 0 0 0x160000F000E00000 0000000000000064 MEM_TEST_READ_BARGRAPH
SFW 0 0 0x000000A500E00000 0000000000000000 MEM_CONFIG_EXIT
SFW 0 0 0x0000002600E00000 0000000000000000 BOOT_CPU_LATE_TEST_START
SFW 2 0 0x1600005E02E00000 0000000000006573 BOOT_SLAVE_RENDEZ_INT_RECEIVED
SFW 2 0 0x0000002602E00000 0000000000000000 BOOT_CPU_LATE_TEST_START
SFW 1 0 0x1600005E01E00000 0000000000006574 BOOT_SLAVE_RENDEZ_INT_RECEIVED
SFW 3 0 0x1600005E03E00000 0000000000006572 BOOT_SLAVE_RENDEZ_INT_RECEIVED
SFW 1 0 0x0000002601E00000 0000000000000000 BOOT_CPU_LATE_TEST_START
SFW 3 0 0x0000002603E00000 0000000000000000 BOOT_CPU_LATE_TEST_START
SFW 2 0 0x1600006002E00000 0000000000000002 BOOT_SLAVE_RENDEZ_STAGE_2
SFW 1 0 0x1600006001E00000 0000000000000001 BOOT_SLAVE_RENDEZ_STAGE_2
SFW 3 0 0x1600006003E00000 0000000000000003 BOOT_SLAVE_RENDEZ_STAGE_2
SFW 1 0 0x1600005E01E00000 0000000000000257 BOOT_SLAVE_RENDEZ_INT_RECEIVED
SFW 1 0 0x1600006101E00000 0000000000000001 BOOT_SLAVE_RENDEZ_STAGE_3
SFW 2 0 0x1600005E02E00000 0000000000000256 BOOT_SLAVE_RENDEZ_INT_RECEIVED
SFW 3 0 0x1600005E03E00000 0000000000000257 BOOT_SLAVE_RENDEZ_INT_RECEIVED
SFW 2 0 0x1600006102E00000 0000000000000002 BOOT_SLAVE_RENDEZ_STAGE_3
SFW 3 0 0x1600006103E00000 0000000000000003 BOOT_SLAVE_RENDEZ_STAGE_3
SFW 0 0 0x0000024E00E00000 0000000000000000 BOOT_FINAL_PLATFORM_CHECK
SFW 0 1 0x3600001400E00000 0000000000000000 BOOT_CELL_RELOCATION_START
SFW 0 0 0x0000001200E00000 0000000000000000 BOOT_CELL_RELOCATE_PAL
SFW 0 0 0x0000001300E00000 0000000000000000 BOOT_CELL_RELOCATE_SAL
SFW 0 0 0x0000000F00E00000 0000000000000000 BOOT_CELL_RELOCATE_ACPI
SFW 0 2 0x5680028500E05AA5 0000000000000000 MC_INITIALIZED_RSE
08 Aug 2005 14:50:08
SFW *7 0xC142F77120024000 003FA17000130300 Type-02 137001 1273857
08 Aug 2005 14:50:08
SFW 0 *7 0xF480009800E05AA5 000000000000000B MC_INITIATED
08 Aug 2005 14:50:08
SFW 0 2 0x568002A100E05AA5 28000000FFF21130 MC_PSP
08 Aug 2005 14:50:08
SFW 0 2 0x5680011500E05AA5 0000000000000000 UNCORRECTED_MC
08 Aug 2005 14:50:08
SFW 0 *3 0x7680010700E05AA5 0000000000000000 OS_MCA_NOT_REGISTERED
08 Aug 2005 14:50:09
BMC 2 0x2042F77121025AA5 FFFF027000120300 Type-02 127002 1208322
08 Aug 2005 14:50:09
SFW 2 0xC142F77123024000 FFFF000A001D0300 Type-02 1d0a00 1903104
08 Aug 2005 14:50:11
Jim Thomas_5
Advisor

Re: Integrity 4640 firmware issue

Dan, I don't feel comfortable about your success in updating F/W on this system. You seem to be getting Machine Check Aborts now during selftest and I am assuming you did not get these before the F/W update attempt. Another thing that concerns me is that you seem to be on System Firmware Revision 2.13 but BMC Revision 3.47. These two revisions together do not seem to be part of any known F/W recipe. Finally, the alerts you are getting right before the MCA seem to be due to inconsistencies in some of the Firmware table structures. If at all possible, I would try to re-flash F/W to the most current recipe (which I have as SFW 3.17 and BMC 3.49). Of course, not being able to get to the EFI shell will probably not allow this to happen so you might need HP service to resolve this issue in that case.
Weatherman_1
Occasional Advisor

Re: Integrity 4640 firmware issue

My HP VAR, (Computex, in Houston,TX, the best VAR bar none!), conferenced me in to a call with 2nd level HP support. We have a technician coming out tomorrow to replace the system board on our 4640. It appears that there is an issue with the EPROMS on the motherboard.