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Itanium server crashing

 
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Nyck_1
Super Advisor

Itanium server crashing

One of my rx4640's has just crashed for no reason what so ever, its now back up and running and I have had a look in /var/adm/syslog to find out the reason as as usual there is nothing that jumps out as to why this server crashed. Is there a way I can enable better system logging on this server?
5 REPLIES 5
A. Clay Stephenson
Acclaimed Contributor

Re: Itanium server crashing

Boxes don't crash "for no reason what so ever" though they might appear to. See if you have any dumps under /var/adm/crash. If so, you can send them to HP for analysis.
If it ain't broke, I can fix that.
Sp4admin
Trusted Contributor
Solution

Re: Itanium server crashing

Nyck,

Check the /var/adm/shutdown.log to see if it panic and the /var/tombstones file for any H/W problems. and of course the crash directory.

sp,
tkc
Esteemed Contributor

Re: Itanium server crashing

you can also check the system error logs in the mp prompt, i.e the command : MP>SL
select E for error and using keyword to display the logs.
Nyck_1
Super Advisor

Re: Itanium server crashing

I had a look in the various areas such as tombstones etc and it pointed to java somehow causing a panic on cpu 3. I also found a script called crashinfo which was helpful.
Nyck_1
Super Advisor

Re: Itanium server crashing

The responses I got pointed me to the tombstones area which gave me an indication as to why this server crashed.