MP Console not responding

[Jayan Nair]

Hi,

I have HP Itanium rx2620 with OS 11.23.

I can not use console display from the MP. It looks like session is hung.
I have attached screen shot of MP>co

I can open a session using KVM switch, but there i am getting

"X-Server cannot be started on display. For details look in the file, Dt login.errorLoffile( default:/var/dt/Xerrors)
**********************************************************

Suspending Desktop login
Desktop login will resume shortely after your logout."

The MP menu is functioning fine.
I have tried ctr L and ctr z but no response at MP console

Thanks
Jayan

[Gokul Chandola]

Hi,

Use telnet to MP or LAN ip of server, if you are getting success then good.
Otherwiase you have to restart Hard Reboot.

Regards,
Gokul Chandola

[Jayan Nair]

I have followed instructions from the thread
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1249358
, but it doesn't help me.

Thanks
Jayan

[Jayan Nair]

Hi Gokul Thanks for the replay

I am not able to assign MP ip so i cant telnet to MP.
Telnet is disabled so I can't login to LAN.
I have hard rebooted also, but same status.
Have attached MP LAN status

Jayan

[SKR_1 · Accepted solution]

Your server is up right now or not. If yes and MP console is not working you may need to take the reboot of the server.

And if your server is down or got hand in between booting process then go to MP> CM> RS. Reset the partition and check.

If no luck after this, register an hardware case with HP.

Thanks

SKR

[Jayan Nair]

Hi
Server is up. I have rebooted again, but same status.


Thanks
Jayan

[Ninad_1]

Hi,

From the output of lc at the CM prompt - it shows DHCP enabled.
If you want to give static ip address, subnet mask and default gateway to your MP console then can you try disabling the DHCP and then see if it allows you to assign an ip address.
Please check with your Network admin for the details of the ip,subnetmask and default gateway.

Regards,
Ninad

[Jayan Nair]

Thanks Ninad,
I Assigned Mp IP.
But not able to connect MP by telnet.

[Ninad_1]

Hi Jayan,

Let us first try to understand the problem.
Please confirm on the below points
1. Your server is up and running - so there is no problem on that front.
2. You want to be able to telnet the MP console and this is what you are not able to do.

Is there any other problem that we are missing out ?

You not being able to telnet to MP console IP address - there could be several reasons.
First let us understand from where you are trying to telnet.
Is the machine from which you are trying to telnet on the same subnet as the MP console IP address ?
If yes
Does telnet to some other machine work ?
Is telnet disabled ?
If no - (machine from which you are issuing the telnet tp MP console, and the MP console IP address are not in same subnet)
Is the subnet mask and default gateway on the MP console and the machine correctly configured ?

Are you able to ping the MP console IP address from your machine ?

Regards,
Ninad

[Jayan Nair]

Hi Ninad,
Server is up.
Remote MP login only through telnet.
Telnet is disabled to LAN ip.
Can able to ping to LAN ip, but can not connect to using SSH.
I am trying to telnet from my laptop, at network level routing has done different network is not a problem ( I can connect to other servers of different network).
Not able to ping to MP IP( I can ping MP ip of others HP machine of same network).
I have connected to MP console using usb serial cable
MP menu is working fine.
at console prompt it is stucked.
screent shoot attached.
I have opened a session using KVM switch but there not able to login and the message is
"X-Server cannot be started on display. For details look in the file, Dt login.errorLoffile( default:/var/dt/Xerrors)
**********************************************************

Suspending Desktop login
Desktop login will resume shortely after your logout."

Thanks
Jayan