Integrity Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

Management Processor is hang up(RX2620 MP)

 
amh1425
Occasional Visitor

Management Processor is hang up(RX2620 MP)

WE have RX2620 Server, after upgrading the firmware through wndows 2003 server the MP firmware is daaged and the server is no longer booting.

if the MP port cable removed from motherboard, the sevr could show on console the EFI console

the following information for the firmware from CLI:

 

MP FW         ??????

BMC_FW     04.04

EFI FW         05.48

System FW  04.29

 

AMH1425
5 REPLIES 5
Torsten.
Acclaimed Contributor

Re: Management Processor is hang up(RX2620 MP)

Did the update stop before it was finished? So the MP is likely dead and needs to be replaced.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
amh1425
Occasional Visitor

Re: Management Processor is hang up(RX2620 MP)

The update finished succefully, and system asked for reboot.

after reboot system died.

when I diconnect MP cable from mother board system starts up but without any MP functionality

 

Thanks for your cooperation

AMH1425
S_Logan
HPE Pro

Re: Management Processor is hang up(RX2620 MP)

Hi Amh,

 

Please log a call with HP Solution Center, I could see the MP firmware gor corrupted.

 

The system has a separate management card , Need to replace the MP Card now, the new card will come with newer firmware.

 

HTH

Surendar

I work for HPE

Accept or Kudo

Dennis Handly
Acclaimed Contributor

Re: Management Processor is hang up(RX2620 MP)

>Please log a call with HP Solution Center

 

Did you mean HPSC (Support Center)?

http://www.hp.com/go/hpsc

S_Logan
HPE Pro

Re: Management Processor is hang up(RX2620 MP)

Hi,

 

You  can log a Support Ticket using Support Case Manger from HPSC:

 

http://h20566.www2.hp.com/portal/site/hpsc/public/scm/home/

 

or

 

You can call HP Response center for logging a ticket on this

I work for HPE

Accept or Kudo