RAM DIMM 4Gb problem in ia64 hp server rx4640

[Benjamin Galvez]

Hi all.

Promlen change (update) RAM memory from 4x Dimm 2Gb to 4x DIMM modules 4Gb.

The Sistems is
ia64 hp server rx4640
HP-UX 11.23


Current memory
Memory Board Inventory

DIMM Location Size(MB) DIMM Location Size(MB)
-------------------- -------- -------------------- --------
DIMM 0A 2048 DIMM 0B 2048
DIMM 0C 2048 DIMM 0D 2048
DIMM 1A 2048 DIMM 1B 2048
DIMM 1C 2048 DIMM 1D 2048
DIMM 2A 512 DIMM 2B 512
DIMM 2C 512 DIMM 2D 512
DIMM 3A 512 DIMM 3B 512
DIMM 3C 512 DIMM 3D 512
DIMM 4A 512 DIMM 4B 512
DIMM 4C 512 DIMM 4D 512
DIMM 5A 256 DIMM 5B 256
DIMM 5C 256 DIMM 5D 256
DIMM 6A 256 DIMM 6B 256
DIMM 6C 256 DIMM 6D 256
DIMM 7A ---- DIMM 7B ----
DIMM 7C ---- DIMM 7D ----

Any solution ?

Best regard
Benjamín

[Mounaam]

Hi,

try to update your system firmware to at least 3.11 (PHSS_32501). One of its enhancement is the support of 4GB DIMMs.

It's superseded by PHSS_37674.

[Benjamin Galvez]

The firmware current is


Firmware info:
Firmware revision = 03.17

[Torsten.]

Latest firmware is already

System FW 04.28, BMC FW 04.06, iLO MP FW E.03.32 and U160 SCSI EFI Boot Services Driver 01.04.01.00

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=88837&swItem=ux-57429-1&prodNameId=346361&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=0

Anyway, in this combination I would suggest to ask your HP support.