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тАО03-05-2009 04:00 AM
тАО03-05-2009 04:00 AM
I have an rx2660 with HPUX 11.23.Since some time, I have been observing issues during mainteinance that requires physically disconnecting the server from power (e.g. memory upgrade). Real Time Clock gets reset and bootpath data gets lost from NVRAM, being replaced by what I assume to be the default values (DVDROM, USB, LAN, in that order)
Of course I have been thinking about a battery failure, but there is no indication of it in any kind of logs. All I was able to find out is a system event PDH_INVALID_RTC_CLEARED logged by the MP. There is also a corresponding EMS event saying:
"
The RTC was invalid
No action is required. The problem has been corrected by SFW.
"
Any suggestion of some more checks before I log a call with HP ?
Thanks much,
Jozef
Solved! Go to Solution.
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тАО03-05-2009 04:51 AM
тАО03-05-2009 04:51 AM
Re: RTC and boot settings lost during power off state
this is so close to hardware - I would check the firmware first.
What do you have?
MP:CM> sysrev
Hope this helps!
Regards
Torsten.
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тАО03-05-2009 04:52 AM
тАО03-05-2009 04:52 AM
Re: RTC and boot settings lost during power off state
the FW revisions are as follows:
SYSREV
Current firmware revisions
MP FW : F.01.58
BMC FW : 05.06
EFI FW : ROM A 05.65, ROM B 05.65
System FW : ROM A 01.05, ROM B 01.05, Boot ROM A
PDH FW : 50.04
UCIO FW : 03.0a
PRS FW : 00.08 UpSeqRev: 01, DownSeqRev: 01
Thanks,
Jozef
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тАО03-05-2009 05:02 AM
тАО03-05-2009 05:02 AM
Re: RTC and boot settings lost during power off state
VERSION:
System FW : 04.04
BMC FW : 05.23
iLO-2 MP FW : F.02.17
PDH FW : 50.07
UCIO FW : 03.0b
Your FW looks quite old - it is the initial release.
Consider to upgrade!
Simple get the firmware (EFI or ISO) from the website and run it.
If you need help, come back.
Hope this helps!
Regards
Torsten.
__________________________________________________
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those who understand binary, and those who don't.
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тАО03-05-2009 05:07 AM
тАО03-05-2009 05:07 AM
Re: RTC and boot settings lost during power off state
MP FW : F.02.17
BMC FW : 05.23
EFI FW : ROM A 07.12, ROM B 06.20
System FW : ROM A 04.04, ROM B 03.01, Boot ROM A
PDH FW : 50.07
UCIO FW : 03.0b
PRS FW : 00.08 UpSeqRev: 02, DownSeqRev: 01
HFC FW : 00.05 SetRev: 00
Hope this helps!
Regards
Torsten.
__________________________________________________
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those who understand binary, and those who don't.
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тАО03-05-2009 05:07 AM
тАО03-05-2009 05:07 AM
Re: RTC and boot settings lost during power off state
thanks for the evaluation, the current revisions look pretty old, indeed. I will search for the FW images and update procedure. I assume the action will require downtime, wont' it ?
Thanks,
Jozef
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тАО03-05-2009 05:16 AM
тАО03-05-2009 05:16 AM
Re: RTC and boot settings lost during power off state
I prefer the EFI version:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3346452&prodNameId=3346453&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=ux-65296-1
Just copy the file to an usb stick, boot to EFI shell, delete the MP logs and run the file.
Have a look at the instructions.
Hope this helps!
Regards
Torsten.
__________________________________________________
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those who understand binary, and those who don't.
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тАО03-05-2009 05:24 PM
тАО03-05-2009 05:24 PM
Re: RTC and boot settings lost during power off state
I'm not sure if there is any error logged when that battery runs-down. It isn't a rechargable, so I suspect there isn't any circuitry checking its voltage/whatnot.
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тАО03-20-2009 12:11 AM
тАО03-20-2009 12:11 AM
Re: RTC and boot settings lost during power off state
firmware update didn't help the matter. In addition, I have discovered a new system event that is logged each time the system is rebooted:
67 BMC *3 0x2049C1790A020560 FFFF0106D5020300 VOLTAGE_FAULT
18 Mar 2009 22:43:22
Looks like I'll have to open a call with HP to investigate the battery.
Jozef
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тАО03-20-2009 01:07 AM
тАО03-20-2009 01:07 AM
SolutionHope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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If you feel this was helpful please click the KUDOS! thumb below!