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RX 4640 server problem

 

RX 4640 server problem

Hi Guys,

              Please help me to sort out the  issue.

 


# Location|Alert| Encoded Field | Data Field | Keyword / Timestamp
-------------------------------------------------------------------------------
55 SFW 0 0 0x148002C500E004D0 0000000000000000 BOOT_REBOOT
01 Jan 1998 23:48:27
54 BMC 2 0x2034AC2B410204C0 FFFF027000120300 Type-02 127002 1208322
01 Jan 1998 23:48:17
53 SFW 0 *3 0x7680010700E004A0 0000000000000000 OS_MCA_NOT_REGISTERED
01 Jan 1998 23:48:16
52 SFW 0 *7 0xF480009800E00480 000000000000000B MC_INITIATED
01 Jan 1998 23:48:16
51 SFW *7 0xC134AC2B40020470 003FA17000130300 Type-02 137001 1273857
01 Jan 1998 23:48:16
50 SFW 0 0 0x148002C500E00450 0000000000000000 BOOT_REBOOT
01 Jan 1998 23:47:45
49 BMC 2 0x2034AC2B18020440 FFFF027000120300 Type-02 127002 1208322
01 Jan 1998 23:47:36
48 SFW 0 1 0x5480006300E00420 0000000000000000 BOOT_START
01 Jan 1998 23:47:29
47 SFW 2 0xC134AC2B11020410 FFFF000A001D0300 Type-02 1d0a00 1903104
01 Jan 1998 23:47:29

4 REPLIES 4
Matti_Kurkela
Honored Contributor

Re: RX 4640 server problem

Your server seems to be having a Machine Check error while it's running boot-time self-tests. This suggests a hardware issue.

 

If you have a support agreement, open a hardware support call and send this log to the support engineers for decoding and further analysis.

 

This log is displayed in Keyword Mode, which is the default display mode. Displaying it in Text Mode might give more information to ordinary mortals who don't have access to the secret HP Service Engineer decoder.

MK

Re: RX 4640 server problem

Dear M  K

Re: RX 4640 server problem

Hey MK,

                This is the text mode error report showing in my server. Also submitting the FRU and SYSREV. 


Log Entry 40: 02 Jan 1998 23:32:04
Alert Level 3: Warning
Keyword: OS_MCA_NOT_REGISTERED
OS MCA address not registered
Logged by: System Firmware 0
Data: Implementation dependent data field
0x7680010700E00360 0000000000000000


Log Entry 39: 02 Jan 1998 23:32:03
Alert Level 7: Fatal
Keyword: MC_INITIATED
Machine Check initiated
Logged by: System Firmware 0
Data: Major change in system state - HPMC or MCA
0xF480009800E00340 000000000000000B

 

 

Log Entry 38: 02 Jan 1998 23:32:03
Alert Level 7: Fatal
Keyword: Type-02 137001 1273857
Machine Check initiated
Logged by: Redundant w/ an E0 code;
Sensor: Critical Interrupt
Data2: OEM Code2: 0x00
0xC134AD78F3020330 003FA17000130300

 

 

FRU  Menu


FRU IDs:
--------
0008-Disk Backplane 0007-Disk Management 0032-CPU 0 PIROM
0033-CPU 1 PIROM 0036-Processor 0 RAM 0037-Processor 1 RAM
0001-Mem Extender 0002-Power Converter 0003-Power Supply 0
0004-Power Supply 1 0005-Diagnostic Panel 0006-Front Panel
0010-Processor Board 0128-DIMM0A 0136-DIMM0B
0144-DIMM0C 0152-DIMM0D 0160-DIMM1A
0168-DIMM1B 0176-DIMM1C 0184-DIMM1D
0000-Motherboard

 


SYSREV

Current firmware revisions

MP FW : E.03.30
BMC FW : 04.03
EFI FW : 05.46
System FW : 45.11

 

 

 

 

Highlighted
Ajin_1
Valued Contributor

Re: RX 4640 server problem

can you post the chasis logs

Thanks & Regards
Ajin.S
Proverbs 3:5,6 Trust in the Lord with all your heart and lean not on your own understanding; in all your ways acknowledge him, and he will make all your paths straight.