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тАО09-17-2008 08:53 AM
тАО09-17-2008 08:53 AM
RX2620 freeze or reboot or power down
I have a HP RX2620 with HP-UX 11.23, sundely the server goes freeze or reboot or power down, the number 2 and system leds are in red. When the system begins unexpectly appears the message:
7 7 0x000066 0x0000000000000018 Trap Taken, number in ext PE
2 0 0x000005 0x0000000000000002 bmc port failure
7 7 0x00003C 0x0000000000005400 Trap Taken, number in ext PE
Reading the troubleshooting, it said that is a problem with the firmware but no more.
System Firmware 4.10 [4631]
BCM Version 4.01
MP Version E.03.28
Thanks for your help
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тАО09-17-2008 08:56 AM
тАО09-17-2008 08:56 AM
Re: RX2620 freeze or reboot or power down
I would also open a call with HP as they should be able to point you in the correct direction.
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тАО09-17-2008 09:16 AM
тАО09-17-2008 09:16 AM
Re: RX2620 freeze or reboot or power down
seems to be trouble with the GSP/ilo port.
I'd try to update the firmware but be ready for a hardware call to fix this. You'll need a new system board if that card has to be replaced.
SEP
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
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тАО09-17-2008 09:40 AM
тАО09-17-2008 09:40 AM
Re: RX2620 freeze or reboot or power down
Hope this helps!
Regards
Torsten.
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тАО09-17-2008 09:44 AM
тАО09-17-2008 09:44 AM
Re: RX2620 freeze or reboot or power down
SEP, I think you have the reason because I tried to access via GSP/ilo without successfull, no access to MP, I tried to change my serial cable.. because I think , my cable has been damage.
Thanks again
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тАО09-17-2008 01:55 PM
тАО09-17-2008 01:55 PM
Re: RX2620 freeze or reboot or power down
I can not to access MP console, no ping LAN Management Port, and the server constantly goes freeze and reboot. I think the problem is exactly that you suggested me, the system board.
Thanks
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тАО09-17-2008 07:17 PM
тАО09-17-2008 07:17 PM
Re: RX2620 freeze or reboot or power down
As suggested earlier it seems problem is in board so log a HW case with HP support team.
Regards,
Asif Sharif
Asif Sharif
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тАО09-19-2008 01:04 AM
тАО09-19-2008 01:04 AM
Re: RX2620 freeze or reboot or power down
Have you tried physically reset the MP/GSP ?
If you will not get the MP the probably problem with your MP hardware.
Suraj