RX7620 A9890A Raid Smart Array 6400

[Eric Firkey]

We are trying to set up mirroring with our RX7620 windows installation using the Smart Setup Disk, but when we try to configure the raid card it doesn't see our two drives. We can log into EFI and see the two drives, but the RAID card doesn't see it during configuration. Any ideas? pictures attached

[Eric Firkey]

picture 1

[Eric Firkey]

picture 2

[Eric Firkey]

picture 3

[Eric Firkey]

picture 4

[Torsten.]

Picture 1 shows 2 disks connected to a "normal" or built-in SCSI controller.

Your smartarray controller has NO disks connected.

Without disks the controller cannot create an array, of course.

[Eric Firkey]

would this simply be a cabling issue?

[Torsten.]

If the smartarray controller should manage disks, the disks must be connected to this controller.
Sounds reasonable.

According to the matrix the internal disks are only supported with this controller if you are running windows or Linux, but I guess you are installing one of these, right?

[Torsten. · Accepted solution]

See

http://docs.hp.com/en/5971-4298/5971-4298.pdf

Internal Cabling Guide
for HP Smart Array Controllers


chapter 4

Cabling for the HP Integrity rx7620 Server