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RX7620 A9890A Raid Smart Array 6400

 
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Eric Firkey
Regular Advisor

RX7620 A9890A Raid Smart Array 6400

We are trying to set up mirroring with our RX7620 windows installation using the Smart Setup Disk, but when we try to configure the raid card it doesn't see our two drives. We can log into EFI and see the two drives, but the RAID card doesn't see it during configuration. Any ideas? pictures attached
8 REPLIES 8
Eric Firkey
Regular Advisor

Re: RX7620 A9890A Raid Smart Array 6400

picture 1
Eric Firkey
Regular Advisor

Re: RX7620 A9890A Raid Smart Array 6400

picture 2
Eric Firkey
Regular Advisor

Re: RX7620 A9890A Raid Smart Array 6400

picture 3
Eric Firkey
Regular Advisor

Re: RX7620 A9890A Raid Smart Array 6400

picture 4
Torsten.
Acclaimed Contributor

Re: RX7620 A9890A Raid Smart Array 6400

Picture 1 shows 2 disks connected to a "normal" or built-in SCSI controller.

Your smartarray controller has NO disks connected.

Without disks the controller cannot create an array, of course.

Hope this helps!
Regards
Torsten.

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Eric Firkey
Regular Advisor

Re: RX7620 A9890A Raid Smart Array 6400

would this simply be a cabling issue?
Torsten.
Acclaimed Contributor

Re: RX7620 A9890A Raid Smart Array 6400

If the smartarray controller should manage disks, the disks must be connected to this controller.
Sounds reasonable.

According to the matrix the internal disks are only supported with this controller if you are running windows or Linux, but I guess you are installing one of these, right?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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Torsten.
Acclaimed Contributor
Solution

Re: RX7620 A9890A Raid Smart Array 6400

See

http://docs.hp.com/en/5971-4298/5971-4298.pdf

Internal Cabling Guide
for HP Smart Array Controllers


chapter 4

Cabling for the HP Integrity rx7620 Server

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!