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Rx 7640 display blue screen

 
Sakui
Frequent Advisor

Rx 7640 display blue screen

Hi guys,

I have a new rx 7640 with pre installed HP-UX. It has one cell board.I have decided to installed Windows for itanium servers. I downloaded the smart start CD. When windows try to boot the first time after copying the files the Server gave a blue screen error. I have changed the CD twice but to no avail.
Below is the error message.

hese steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical information:

*** STOP: 0x0000009C (0x0000000000000004,0xE000016539AB6000,0x000000000003C000,0
x0000000000000000)


Beginning dump of physical memory

Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
6 REPLIES 6
Sameer_Nirmal
Honored Contributor

Re: Rx 7640 display blue screen

Did you change the acpiconfig value to "windows" as mentioned at
http://docs.hp.com/en/5991-1247B/ch05s11.html#cihdjdhi

I hope you are using the supported Windows OS Media.
Sandy Chen
Honored Contributor

Re: Rx 7640 display blue screen

Which version of Windows are you using?

Regards,
Sandy
I never think of the future. It comes soon enough.
YAQUB_1
Respected Contributor

Re: Rx 7640 display blue screen

Hi,

Can U confirm which MS Windows U try to install in Ur system it Itanium computable OS, pls check first.....then if possible U collect the below command output in Ur system through MP LAN:-

MP:VW>sel ---- (press D)

Collect the log & put here.

Thanks--Yaqub
I am a Customer Advocate!!!
Sakui
Frequent Advisor

Re: Rx 7640 display blue screen


Hi Guys,

I am installing an itanium version of x 64 Windows 2003 Enterprise.

I saw that the ACPI setting was already to windows. I later changed the setting to windows static which also give the same error with any RED right.

I was also able to get some log from the MP Console. it reads as follow

04/17/2008 12:01:47
2688 SFW 0,1,0 2 4e80122b10e009c1 0000000000000000 OS_MCA_CHECKSUM_SKIPPED
2688 04/17/2008 12:01:47
2687 SFW 0,1,0 *3 6b00029010e009c0 0100000048073c2b MC_PAL_CANT_ESCALATE_TO_BI
NIT
2687 04/17/2008 12:01:47
2686 SFW 0,1,0 2 5680022810e009be 0000000000000000 MC_CPU_FLUSH
2686 04/17/2008 12:01:47
2685 SFW 0,1,0 2 4e80021b10e009bc 0000000000000000 MC_LOG_XBC_ERR
2685 04/17/2008 12:01:47
2684 SFW 0,1,0 2 4e80021a10e009ba 0000000000000000 MC_CLEAR_SBA_ERR
2684 04/17/2008 12:01:47
2683 SFW 0,1,0 2 56800ca310e009b8 0000000000000000 MC_LOG_LBA_ERR
2683 04/17/2008 12:01:47
2682 SFW 0,1,0 2 4e80021910e009b6 0000000000000000 MC_LOG_SBA_ERR
2682 04/17/2008 12:01:47
2681 SFW 0,1,0 2 4b00028910e009b5 0100000048073c2b MC_LOG_MEM
2681 04/17/2008 12:01:47
2680 SFW 0,1,0 2 4e80021810e009b3 0000000000000000 MC_CLEAR_CC_ERR
2680 04/17/2008 12:01:47
2679 SFW 0,1,0 2 4e80021710e009b1 0000000000000000 MC_LOG_CC_ERR
2679 04/17/2008 12:01:47




78 SFW 0,1,0 2 4e80021610e009af 0000000000000000 MC_LOG_PROC_ERR
2678 04/17/2008 12:01:47
2677 SFW 0,1,0 2 568002b010e009ad 2008041700120328 MC_TIMESTAMP
2677 04/17/2008 12:01:47
2676 SFW 0,1,0 2 4b00021310e009ac 0100000048073c2b MC_CAUSE_UNCORR_ERR
2676 04/17/2008 12:01:47
2675 SFW 0,1,0 2 56800f8c10e009aa 0baf032f020001ff MC_MSR_INFO
2675 04/17/2008 12:01:47
2674 SFW 0,1,0 2 56800f8c10e009a8 00000000000002f3 MC_MSR_INFO
2674 04/17/2008 12:01:47
2673 SFW 0,1,0 2 56800f8c10e009a6 0000000000000000 MC_MSR_INFO
2673 04/17/2008 12:01:47
2672 SFW 0,1,0 2 56800f8c10e009a4 000000000000021c MC_MSR_INFO
2672 04/17/2008 12:01:47
2671 SFW 0,1,0 2 56800f8c10e009a2 0000000000000000 MC_MSR_INFO
2671 04/17/2008 12:01:47
2670 SFW 0,1,0 2 56800f8c10e009a0 000000000000021b MC_MSR_INFO
2670 04/17/2008 12:01:47
2669 SFW 0,1,0 2 56800f8c10e0099e 0000000000000000 MC_MSR_INFO
2669 04/17/2008 12:01:47
2668 SFW 0,1,0 2 56800f8c10e0099c 0000000000000217 MC_MSR_INFO
2668 04/17/2008 12:01:47



667 SFW 0,1,0 2 56800f8c10e0099a 0000009a7c559df0 MC_MSR_INFO
2667 04/17/2008 12:01:47
2666 SFW 0,1,0 2 56800f8c10e00998 0000000000000216 MC_MSR_INFO
2666 04/17/2008 12:01:47
2665 SFW 0,1,0 2 56800f8c10e00996 0000000000000000 MC_MSR_INFO
2665 04/17/2008 12:01:47
2664 SFW 0,1,0 2 56800f8c10e00994 0000000000000215 MC_MSR_INFO
2664 04/17/2008 12:01:47
2663 SFW 0,1,0 2 56800f8c10e00992 0000000000000000 MC_MSR_INFO
2663 04/17/2008 12:01:47
2662 SFW 0,1,0 2 56800f8c10e00990 0000000000000214 MC_MSR_INFO
2662 04/17/2008 12:01:47
2661 SFW 0,1,0 2 56800f8c10e0098e c000020000000000 MC_MSR_INFO
2661 04/17/2008 12:01:47
2660 SFW 0,1,0 2 56800f8c10e0098c 0000000000000211 MC_MSR_INFO
2660 04/17/2008 12:01:47
2659 SFW 0,1,0 2 56800f8c10e0098a 0000000000000072 MC_MSR_INFO
2659 04/17/2008 12:01:47
2658 SFW 0,1,0 2 56800f8c10e00988 0000000000000200 MC_MSR_INFO
2658 04/17/2008 12:01:47
2657 SFW 0,1,0 2 56800f8c10e00986 0000000000000000 MC_MSR_INFO
2657 04/17/2008 12:01:47
What does the below error means.

I got this eeror when i changed the ACPI setting to windows static. without no Red light. How do i turn ACPI mode off during installation of windows


A problem has been detected and Windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this Stop error screen,
restart your computer. If this screen appears again, follow
these steps:

The BIOS in this system is not fully ACPI compliant. Please contact your
system vendor for an updated BIOS. If you are unable to obtain an
updated BIOS or the latest BIOS supplied by your vendor is not ACPI
compliant, you can turn off ACPI mode during textmode setup. To do this,
press the F7 key when you are prompted to install storage drivers. The
system will not notify you that the F7 key was pressed - it will silently
disable ACPI and allow you to continue your installation.

Technical information:

*** STOP: 0x000000A5 (0x0000000000000011,0x0000000000000008,0xE0000164CF97E288,0


x0000000000000000)





Sherif A. Louis
Valued Contributor

Re: Rx 7640 display blue screen

Hello Sakui,
Problems like these are usually driver related. Specially if there were no hardware failures before the installation. I think you should consider checking your hardware compatibility with windows
Stefan Stechemesser
Honored Contributor

Re: Rx 7640 display blue screen

Just an idea:

enter in EFI shell the command "parconfig" .

If the partition is set to vPars mode, then this could result in strange behaviour when booting Windows. To switch to the normal "nPars" mode, enter:

parconfig nPars
parconfig reset

and then later when the partition is back at EFI:

acpiconfig windows
reset