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Rx4640 System ID problem

 
Jakes Bruwer
Advisor

Rx4640 System ID problem

Hi,
The rx4640's system batery was replaced.
After the replacement, the system does not want to power up. On the MP console I list the system ID (ID). This displays no current ID information.
The system event log gives a level 2 alert, indicating that it is non critical. Discription indicates "Type_02" event.
I was advised that the system is not powering up because it does not have a system ID.
Can someone please advise what I should do in this situation.

Thanks
7 REPLIES 7
Shriniketan Bhagwat
Trusted Contributor

Re: Rx4640 System ID problem

Hi,

Can you please post the session or screen logs. May be help full for the analysis.

Regards,
Ketan
Jakes Bruwer
Advisor

Re: Rx4640 System ID problem

Hi Ketan,
I'm not currently at the site where the server is located, therefore I don't have access to the MP console.
Unfortunately I can't provide the event log now.

Thanks
Shriniketan Bhagwat
Trusted Contributor

Re: Rx4640 System ID problem

Hi,

Did you notice the error like below.

WARNING AND STOP BOOT INFORMATION

Error[55] : Invalid or inaccessible system ID(s)

Regards,
Ketan
Jakes Bruwer
Advisor

Re: Rx4640 System ID problem

Hi Ketan,
It is only the event log "System events" that I checked in for a error.
The error you are mentioning did not appear there.

Thanks
Torsten.
Acclaimed Contributor

Re: Rx4640 System ID problem

Does not power up ...


This means you cannot switch it on?

Any messages in MP log higher than level2?

Hope this helps!
Regards
Torsten.

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Jakes Bruwer
Advisor

Re: Rx4640 System ID problem

Hi,
I did see level 3* messages in the MP event log as well, but nothing higher.

Thanks
Torsten.
Acclaimed Contributor

Re: Rx4640 System ID problem

If you have access again, consider to attach the messages.

I think the problem is not related to the battery replacement.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!