SAS RAID Array not detected from HP-UX 11iv2 CD

[Hazem Tolba_1]

I have one new RX6600 with 8port SAS Core IO card. It has two internal disks mirrored.
the mirroed arrayis not dettected under EFI map command, and also HP-UX 11i V2 installation CD can't detect any disks.
Could someone help explaining what is the problem here and why we can't see the mirrored array?

[Torsten.]

See the manual how to check and configure the array:

http://docs.hp.com/en/J6369-90045/ch03s03.html#cacbgccg

Be aware you need a new (at least sept. 06) DVD set of 11.23.

[Hazem Tolba_1]

I am using a new release of 11.23. Now I see that the HPUX installation can't detect the SAS controller at all. It seems that the controller configuration and the array unit are ok.

[Joelmel Roche]

Hi,
Supported HP-UX I/O Cards:
A7173A
A9890A
A9891A

check this link

http://h18000.www1.hp.com/products/quickspecs/12596_div/12596_div.HTML

[Torsten.]

Can you post the results of

EFI shell> devices

EFI shell> drivers

EFI shell> devtree

EFI shell> reconnect -r

[Hazem Tolba_1]

Sorry, I discovered that the release that I am using is June 06. I am trying to get newer release after sep 06. Is there any site that we can download HPUX from?

[mits]

You say "mirroed arrays not dettected under EFI map command". I would suggest you will run drvcfg command, and then check the RAID configuration again. Or you can use the EFI devtree command. If you cannot find any SAS disk drives, it is the problem. Or EFI map command should show you the BLK devices of the SAS disk drives at least. If not, you can open a service call ticket to HP.

[Torsten.]

June 06 is not enough. Must be september 06 at least. No way to download the install media.

But it should be delivered together with the server. Have a look into the boxes!

[Hazem Tolba_1]

Fortunately, we got June 2007 release and problem is solved. Thanks for the help.

[Hazem Tolba_1]

Case to be closed as new release of HP-UX 11iv2 is needed to detect the new SAS controller. Thanks for all help.