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SAS RAID Array not detected from HP-UX 11iv2 CD

 

SAS RAID Array not detected from HP-UX 11iv2 CD

I have one new RX6600 with 8port SAS Core IO card. It has two internal disks mirrored.
the mirroed arrayis not dettected under EFI map command, and also HP-UX 11i V2 installation CD can't detect any disks.
Could someone help explaining what is the problem here and why we can't see the mirrored array?
11 REPLIES 11
Torsten.
Acclaimed Contributor

Re: SAS RAID Array not detected from HP-UX 11iv2 CD

See the manual how to check and configure the array:

http://docs.hp.com/en/J6369-90045/ch03s03.html#cacbgccg

Be aware you need a new (at least sept. 06) DVD set of 11.23.

Hope this helps!
Regards
Torsten.

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Re: SAS RAID Array not detected from HP-UX 11iv2 CD

I am using a new release of 11.23. Now I see that the HPUX installation can't detect the SAS controller at all. It seems that the controller configuration and the array unit are ok.
Joelmel Roche
Valued Contributor

Re: SAS RAID Array not detected from HP-UX 11iv2 CD

Hi,
Supported HP-UX I/O Cards:
A7173A
A9890A
A9891A

check this link

http://h18000.www1.hp.com/products/quickspecs/12596_div/12596_div.HTML
Torsten.
Acclaimed Contributor

Re: SAS RAID Array not detected from HP-UX 11iv2 CD

Can you post the results of

EFI shell> devices

EFI shell> drivers

EFI shell> devtree

EFI shell> reconnect -r


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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Re: SAS RAID Array not detected from HP-UX 11iv2 CD

Sorry, I discovered that the release that I am using is June 06. I am trying to get newer release after sep 06. Is there any site that we can download HPUX from?
mits
Respected Contributor

Re: SAS RAID Array not detected from HP-UX 11iv2 CD

You say "mirroed arrays not dettected under EFI map command". I would suggest you will run drvcfg command, and then check the RAID configuration again. Or you can use the EFI devtree command. If you cannot find any SAS disk drives, it is the problem. Or EFI map command should show you the BLK devices of the SAS disk drives at least. If not, you can open a service call ticket to HP.
Torsten.
Acclaimed Contributor

Re: SAS RAID Array not detected from HP-UX 11iv2 CD

June 06 is not enough. Must be september 06 at least. No way to download the install media.

But it should be delivered together with the server. Have a look into the boxes!

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   

Re: SAS RAID Array not detected from HP-UX 11iv2 CD

Fortunately, we got June 2007 release and problem is solved. Thanks for the help.

Re: SAS RAID Array not detected from HP-UX 11iv2 CD

Case to be closed as new release of HP-UX 11iv2 is needed to detect the new SAS controller. Thanks for all help.
Torsten.
Acclaimed Contributor

Re: SAS RAID Array not detected from HP-UX 11iv2 CD

OKI, but consider to assign points!

See
http://forums1.itrc.hp.com/service/forums/helptips.do?#33

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
mits
Respected Contributor

Re: SAS RAID Array not detected from HP-UX 11iv2 CD

For future reference, I log a comment on the solution. Yes, Jun/006 causes the problem and your HP-UX installation process cannot find any RAID disks. However, you should be able to see the RAID disks in the EFI map command output or devtree command output. If you mean "8 port SAS core IO" is the PCI-X 8 port SAS controller, it is NOT the SAS Smart Array controller and you should be able to see both disk drives, RAID drives and non RAID drives in the map or devtree command output.