Setting up rx3600

[J Andersen]

I got an rx3600 recently - I can't seem to get things to work, unfortunately. What happens is:

I turn on the thing try to install hp-ux 11.23, but it can't find any disks (there are 7). So I assume I have to set them up in the RAID - following the installation guide I place the Diagnostic CD (IPF 0609) and boot the efi shell. The guide tells me to run drvcfg -s, which is supposed to start a 'GUI', but all I get is a list of language options; when I select one it returns to a command line saying:

'Drv[40] Ctrl[ALL] Lang[eng] - Options not set. Status = Unsupported'

Am I doing something wrong, or?

[Duncan Edmonstone]

Are you sure you have a normal SAS HNA amd not a PCIe P400 RAID card?

Assuming you do have the SA HBA, have you followed the process described on p34 of this doc?


http://docs.hp.com/en/J6369-90045/J6369-90045.pdf

HTH

Duncan

[Torsten.]

Once the RAID is set up, you need at least the 0609 install media. Previous versions don't know the controller.

[J Andersen]

Thanks guys - I'm sorry to say, I have no experiance with this hardware; I don't see anything called SAS HNA (or P400 for that matter) in either devices or drivers - the closest I get seems to be the 'Smart Array P600 Controller' in devices:

fs0:\> drivers

15 00000011 B - - 8 10 PCI Bus Driver PciBus
18 00002160 B - - 1 1 Intel(R) PRO/1000 v2.16 EFI-64 PciROM:14:02:01:000
19 00002160 B - - 1 1 Intel(R) PRO/1000 v2.16 EFI-64 PciROM:14:02:00:000
1A 00000210 B - - 1 3 Smart Array P600 Driver v2.10 PciROM:14:01:00:001
1D 00000014 D X - 2 - Usb Keyboard Driver UsbKb
1E 00000012 D - - 2 - Usb Mouse Driver UsbMouse
1F 00000015 ? - - - - Usb Cbi0 Mass Storage Driver UsbCbi0
20 00000012 ? - - - - UsbCbi1
21 00000010 ? - - - - UGA Console Driver GraphicsConsole
22 00000000 D - - 1 - PCI VGA Mini Port Driver PciVgaMiniPort
23 00000010 D - - 1 - VGA Class Driver VgaClassDriver
24 00000013 B - - 1 1 Serial 16550 UART Driver Serial16550
25 00000010 B - - 1 1 Serial Terminal Driver Terminal
26 00000010 D - - 2 - Platform Console Management Driver ConPlatform
27 00000010 D - - 3 - Platform Console Management Driver ConPlatform
28 00000010 B - - 3 3 Console Splitter Driver ConSplitter
29 00000010 B - - 2 2 Console Splitter Driver ConSplitter
2A 00000011 B - - 2 2 Console Splitter Driver ConSplitter
2B 00000011 B - - 2 2 Console Splitter Driver ConSplitter
2F 00000032 D - - 2 - Usb Ohci Driver SysROM:Usb Ohci Dri
30 00000014 B - - 2 5 USB Bus Driver SysROM:USB Bus Driv
31 00000014 D - - 1 - Usb Bot Mass Storage Driver SysROM:USB Bot Mass
32 00000015 D - - 1 - Generic USB Mass Storage Driver SysROM:Generic USB
37 00000010 D - - 5 - Generic Disk I/O Driver DiskIo
38 00000010 B - - 2 3 Partition Driver(MBR/GPT/El Torito) Partition
39 00000010 D - - 2 - FAT File System Driver Fat
3A 00000011 ? X X - - PCI IDE/ATAPI Bus Driver Ide
3B 00000010 ? - - - - Intel(R) PRO 100 UNDI Driver Undi
3C 00000012 D - - 2 - Simple Network Protocol Driver Snp3264
3D 00000012 D - - 2 - PXE Base Code Driver PxeBc
3E 00000010 D - - 2 - PXE DHCPv4 Driver PxeDhcp4
40 0007000A ? X X - - Broadcom Gigabit Ethernet Driver SysROM:Broadcom Gig
41 00000020 ? - - - - SCSI Bus Driver SysROM:SCSI Bus Dri
42 00000020 ? - - - - SCSI Tape Driver SysROM:SCSI Tape Dr


fs0:\> devices

0D R - - - 1 7 Acpi(HWP0002,PNP0A03,0)
0E R - - - 1 - Acpi(HWP0002,PNP0A03,100)
0F R - - - 1 - Acpi(HWP0002,PNP0A03,200)
10 R - - - 1 - Acpi(HWP0002,PNP0A03,300)
11 R - - - 1 3 Acpi(HWP0002,PNP0A03,400)
12 R - - - 1 - Acpi(HWP0002,PNP0A03,500)
13 R - - - 1 - Acpi(HWP0002,PNP0A03,600)
14 R - - - 1 - Acpi(HWP0002,PNP0A03,700)
1B B - - 1 1 1 Acpi(HWP0002,PNP0A03,400)/Pci(2|0)
1C B - - 1 1 1 Acpi(HWP0002,PNP0A03,400)/Pci(2|1)
2C D - - 2 - - Primary Standard Error Device
2D D - - 5 - - Primary Console Input Device
2E D - - 2 - - Primary Console Output Device
82 B - - 1 1 1 Acpi(HWP0002,PNP0A03,0)/Pci(1|2)
83 B - - 1 1 1 16550 Serial UART
84 B - - 1 5 3 VT-100+ Serial Console
85 B - - 1 5 2 Acpi(HWP0002,PNP0A03,0)/Pci(4|0)
86 D - - 1 - - Acpi(HWP0002,PNP0A03,0)/Pci(1|0)
87 D - - 1 - - Acpi(HWP0002,PNP0A03,0)/Pci(1|1)
88 B - - 1 2 2 Usb Open Host Controller
89 B - - 1 2 3 Usb Open Host Controller
8A D - - 1 - - Acpi(HWP0002,PNP0A03,0)/Pci(2|2)
8B B - - 1 1 3 Smart Array P600 Controller
8C D - - 1 3 - Acpi(HWP0002,PNP0A03,400)/Pci(2|0)/Mac(0017A4514948)
8D D - - 1 3 - Acpi(HWP0002,PNP0A03,400)/Pci(2|1)/Mac(0017A4514949)
8E B X - 1 3 1 Generic Usb Keyboard
8F B - - 1 2 1 Generic Usb Mouse
90 B - - 1 4 1 Usb Bot Mass Storage
91 B X - 1 3 1 Generic Usb Keyboard
92 B - - 1 2 1 Generic Usb Mouse
93 B - - 1 2 2 Smart Array P600 Controller
94 D - - 1 - - Smart Array P600 Controller
95 D - - 1 - - Smart Array P600 Controller
97 D - - 1 2 - FAT File System [FAT32] 114 MB
98 D - - 1 2 - FAT File System [FAT16] 100 MB
99 D - - 1 1 - Acpi(HWP0002,PNP0A03,400)/Pci(1|0)/Scsi(Pun0,Lun0)/HD(Part2,SigB17A9F08-5A3C-4A42-B591-3753026F3770)

[J Andersen]

By the way, this is what I get when I run drvcfg:

fs0:\> drvcfg
Configurable Components
Drv[1D] Ctrl[8E] Lang[eng]
Drv[1D] Ctrl[91] Lang[eng]

[Torsten.]

According to this matrix the P400 is supported for hp-ux, the p600 is supported for windows, not for hp-ux:

http://docs.hp.com/en/SM_SA3/SA_Support_Matrix.htm

[J Andersen]

Really? According to the packing lists these machines were delivered with HP-UX 11.31 preinstalled (not that they show much sign of that). The same package list shows me that there should be an 'HP PCI/PCI-X SAS MPT Adapter'.

Apart from that - how do I even get close to trying to install an OS, when I can't even get drvcfg to work as expected? Ah well, I probably have to go and complain to the people who ordered the machines for us - only it will takes ages.

[Torsten.]

Several sites are talking about the P600 is supported only with windows or linux.

Here is the manual:
http://docs.fc.hp.com/en/AB463-9003B/apcs03.html

Regarding the drvcfg, the syntax maybe wrong.

[rick jones]

I would have thought that if HP-UX 11.31 were pre-installed that there would have been a boot option in there. Did/do you see that in the EFI menu?

As for p400 vs p600 etc, when you are booting, do you see anything like "Press F8 for the Smart Array Utility?" If so, try ESC and then 8 rather than F8. Also you should make sure your window is _25_ lines high - for some reason the Smart Array stuff is assuming a25 line screen. That messed me up for ages thinking that I couldn't delete a virtual disc when it was really that I couldn't see it telling me the option.

Another tidbit - if there is already at least one virtual/logical disc configured in the array, you should see an "f0" (and perhaps f1, f2 etc) when you tell the boot menu to put you into the EFI shell. You can try cd'ing to one or more of those and see if you can find the HP-UX pre-install there - assuming that the attempts with other stuff thusfar haven't wiped it.

[J Andersen]

Yes, you would have thought so, but I simply couldn't boot the preinstalled systems. On a wild guess I took all the drives out and reseated them in their sockets - and guess what: I can now boot the machines! End of problem - at least until such time when I need to reinstall, which will hopefully never occur, because I still can't get drvcfg to work.