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Re: Superdome sx2000 hardware degraded

 
Torsten.
Acclaimed Contributor

Re: Superdome sx2000 hardware degraded

Apropos stm, if you run the info tool for memory, do you get "config" for all dimms?

...

Basic Memory Description

Module Type: MEMORY
Page Size: 4096 Bytes
Total Physical Memory: 32768 MB
Total Configured Memory: 32768 MB
Total Deconfigured Memory: 0 MB

Memory Board Inventory

DIMM Location Size(MB) State Serial Num Part Num
-------------------- -------- ------- ---------------- ------------------
Cab 0 Cell 1 DIMM 0A 2048 Config PRY1234567 A9846-60301
Cab 0 Cell 1 DIMM 0B 2048 Config PRY1234567 A9846-60301
Cab 0 Cell 1 DIMM 1A 2048 Config PRY1234567
... A9846-60301

Hope this helps!
Regards
Torsten.

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Peter Marais
Frequent Advisor

Re: Superdome sx2000 hardware degraded

All dimms configured in STM. The only log I pick up of the error is in SEL on the mp but that does not tell me what or where. Only that the cell has been degraded. Only thing left for me looks like is to run offline diags when I get some downtime on the system. I find it weard though that there is no sign of the problem in the OS.
Andrew Rutter
Honored Contributor

Re: Superdome sx2000 hardware degraded

Peter,

out of interest, what does parstatus show?

is there any problems indicated here with cpu's?

#parstatus -Vp0

are there any vpars created on the npar? I presume not, but worth knowing

Andy
Peter Marais
Frequent Advisor

Re: Superdome sx2000 hardware degraded

No vpars configured. parstatus -V shows everything up as normal. Have some downtime on the system on Monday will update my findings on Tuesday.
Bill Hassell
Honored Contributor

Re: Superdome sx2000 hardware degraded

How about the PDC logs from the MP? From the MP prompt:

sl
e

That may give a hint about what is happening.


Bill Hassell, sysadmin
Peter Marais
Frequent Advisor

Re: Superdome sx2000 hardware degraded

Thanks Bill. please note this is an Itanium box. mp -> SL -> SEL /FPL
cnb
Honored Contributor

Re: Superdome sx2000 hardware degraded

You might try looking in logtool and the event.log to see if anything unusual is happening:

# cstm
cstm> ru logtool
Logtool Utility>rs

Look at memory errors:

Logtool Utility> vd


/var/opt/resmon/log/event.log

Or use the slview command or the IPMI event viewer to look at low-level events:
http://docs.hp.com/en/diag/eit/st_event_viewer.htm


Rgds,
Peter Marais
Frequent Advisor

Re: Superdome sx2000 hardware degraded

Had the same problem occur again on a different partition. Reset the cell nvram by removing the battery on the PDH. This cleared the fault.
Peter Marais
Frequent Advisor

Re: Superdome sx2000 hardware degraded

Reset nvram on cell reporting the error.