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тАО08-11-2005 03:15 AM
тАО08-11-2005 03:15 AM
I am assuming that it is still reading a config file on the fs1 drive that tells it that it is an HP-UX machine? Is there a way to do a system erase, like you can do on Proliants, to get it back to an unconfigured state so that it will run the Smart Setup for Windows? Or am I totally off-base here?
Solved! Go to Solution.
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тАО08-11-2005 03:43 AM
тАО08-11-2005 03:43 AM
Re: System erase on Integrity 4640
at now I'm not in front of my Itanium server so I can't tell you how.
I remember there is a boot configuration menu to add, remove and change disk.
Antonio Vigliotti
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тАО08-15-2005 06:54 PM
тАО08-15-2005 06:54 PM
Solutionthis message is caused by the fact your using a old SETUP CD or your rx4640 product ID field is somehow wrong, pls call your HP support to correct this setting since it involves using a low level utility customers are not supposed to use.
The message has nothing to do with the OS you are trying to install but the SETUP CD for assisted Windows installations checks for the product ID to see if the platform is supported by the version of the setup cd or not, so in case the product ID field is wrong or missing, this messages shows up.
HTH
Kris
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тАО08-18-2005 09:42 AM
тАО08-18-2005 09:42 AM
Re: System erase on Integrity 4640
In order to install Windows you need to change the setting of acpi.
For HP-ux acpiconfig would be "default". You need to change this to "windows" to enable Windows loading.
This is an EFI shell command,
shell> acpiconfig windows
With regards,
Mohan.
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тАО08-18-2005 09:54 AM
тАО08-18-2005 09:54 AM
Re: System erase on Integrity 4640
PLease check the page 18 and 22 of the attached manual for the acpiconfig information.
With regards,
Mohan.
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тАО08-18-2005 02:58 PM
тАО08-18-2005 02:58 PM
Re: System erase on Integrity 4640
It turned out that that tech who installed the new motherboard did not enter a system name in the system info section. So the system didn't know what model it was. Therefore it was unable to run the Smart Setup CD. It is working fine now.
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тАО08-18-2005 03:04 PM
тАО08-18-2005 03:04 PM
Re: System erase on Integrity 4640
Your reply to my question was 100% correct! I contacted HP support and got the problem solved. The product ID field was empty. The tech simply put in RX4640 and all was good again.
Thanks for your help. You got a "10" for that one, buddy!
Dan