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cell1 in RX8620 stops responding and refuses to power on

 
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Yaboto
Super Advisor

cell1 in RX8620 stops responding and refuses to power on

Hi,

Here is the error message bellow :

[uninitialized] MP:CM> pe

This command controls power enable to a hardware device.

T - Cabinet
C - Cell
P - IO Chassis
X - Complex
R - Partition
Select Device: c
Enter cell number: 1

The power state is OFF for Cell 1.
In what state do you want the power? (ON/OFF) ON


Cell board power disabled - incompatible processors/cell.

Error attempting to power ON : RtnCodeFailure

[uninitialized] MP:CM>


Everything has been working perfectly before till this happens

Please help.

Regards,
Berenger
5 REPLIES 5
Phil uk
Honored Contributor

Re: cell1 in RX8620 stops responding and refuses to power on

Hi,

Was this after a scheduled shutdown, or did the machine crash?

Can you post the MP Error logs and FPL logs.
Also can you post an MP "PS" output.

Phil
YAQUB_1
Respected Contributor

Re: cell1 in RX8620 stops responding and refuses to power on

Hi,

collect the below command output from MP for all cabinets and Cell boards:-

MP>CM:sysrev
MP>CM:cp
MP>vfp
MP>CM:io
MP>CM:PS----
MP>CM:SS
MP>SL
MP:VW>A
MP>SL
MP:VW>E
MP>CL
MP:CL>D

If possible send also Nickel output.

Yaboto
Super Advisor

Re: cell1 in RX8620 stops responding and refuses to power on

Here are attached the logs.
YAQUB_1
Respected Contributor
Solution

Re: cell1 in RX8620 stops responding and refuses to power on

Thanks for U logs.

I have attached the analysis report.

BTW, if is not production server then U total power recycle (I mean system shutdown & power cord unplug) then after 5 to 10 mints later U jest power up again then see what is status.....

Before system shutdown send us MP event logâ ¦.
Yaboto
Super Advisor

Re: cell1 in RX8620 stops responding and refuses to power on

Thanks for all your contributions.
I have replaced the problematique cell board with a working one from a standby complex.