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core i/o card 1 seems to fail in rx8620

 
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Yaboto
Super Advisor

core i/o card 1 seems to fail in rx8620



Hi,

I have an Rx8620 complex connected to an hp server expansion unit. It consists of 4 cells/4partions. the core i/o card 1 doesn't appear active, only the MP power led is on.
How can I know wether core i/o card 1 is defective or not ?
What are the troubleshooting procedures to bring it back to a normal state ?
Also I realised that power could not be enabled on cell1.
Since partition0/cell0 is not a production server and is working perfectly, can I take out the core I/O card 0 and then use it to replace core i/o card 1 ?
If yes, then Advise on the correct procedures.

Regards,
Berag
2 REPLIES 2
YAQUB_1
Respected Contributor

Re: core i/o card 1 seems to fail in rx8620

Hi,

See the below URL site:-

Removing and Replacing the Core I/O rx8620
http://docs.hp.com/en/A7026-96036/ch06s08.html

Murat SULUHAN
Honored Contributor

Re: core i/o card 1 seems to fail in rx8620

Hi Beraq

You can not sure your core I/O is defective or not without HP support.

You should open a ticket for checking card.
They will request MP logs and/or /var/tombstones files.

Best Regards
Murat
Murat Suluhan