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cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

 
cpu0failed
Advisor

cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

Spoiler
 

Hi Team,

 

We are facing a issue reg cpu"s  failed in cell0 and Cell1  in EFI shell on HP integrity rx 7640 server. could you please have a look on it,how to solve this issue. On server, we have two cell boards. cell0 and cell1 , on cell1 we had 4 cpu's and on cell0 we had 3 cpu's.

we are login as MP and checked the Prcoesser status is showing available for all cell boards., but it is showing cpu failed error on EFI Shell.

The Server Model: HP Integrity rx 7640 server,  

Please find the below logs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


MP MAIN MENU:


CO: Consoles

VFP: Virtual Front Panel

CM: Command Menu

CL: Console Logs

SL: Show Logs

FW: Firmware Update

HE: Help

X: Exit Connection

 

[mp00226410017c] MP> co


Partitions available:

 

# Name

--- ----

0) Partition 0

Q) Quit

 

Please select partition number: 0

 

Connecting to OS Console: Partition 0


(Use <Ctrl-b> to return to main menu.)

 


- - - - - - - - - - Prior Console Output - - - - - - - - - -


ppl=0 pec=0 pr/fr/gr sor/sol/sof = 0/0/0 0/0/0

 

 

 

unable to obtain monitor efi path

Unexpected return from vPar monitor crash dump

System reset due to panic

 

--------------------------------------------------------------------------------------------------------------------

ent log:

INFO:CPU0:MON:vPar Monitor version A.05.05 (1.0) started
INFO:CPU0:MON:Build string: @(#) $Revision: vmunix: B.11.31.0903_LR FLAVOR=perf
WARNING:CPU0:MON:cec_gen_get_proc_info: cpu not present or not functioning (1)


Above message repeats 3 time(s)
INFO:CPU0:MON:gen_proc_init: root_cell = 1
WARNING:CPU0:MON:cec_gen_get_proc_info: cpu not present or not functioning (1)


Above message repeats 11 time(s)
INFO:CPU0:MON:Completed IPMI initialization
INFO:CPU11:MON:CPU 0 in NO VP changed state from MPMON to MPRENDEZ for MPRENDEZ_FW
FATAL:CPU0:MON:panic: Bad News!

FATAL:CPU0:MON:[16:16:00 9/23/2018 GMT] Crash event detected: panic
FATAL:CPU0:MON:Panic detected by CPU 0
INFO:CPU0:MON:CPU 0 in NO VP changed state from MPMON to MPCRASH for MPCRASH_CPT_UPDATE
FATAL:CPU0:MON:IP Value Stack Trace [Image = (;)/stand/vpmon]:
FATAL:CPU0:MON: 0x6000000000060510
FATAL:CPU0:MON: 0x000000000000002B
FATAL:CPU0:MON:End of Stack

 

-----------------------------------------------------------------------------------------------------------------

 

 


Partition : 0
Active Cell List : 1 0
Total Active CPUs : 12
Total Active Memory : 81920 MB
Interleaved Memory : 81792 MB
NonInterleaved Memory : 128 MB


PROCESSOR MODULE INFORMATION

Cab/
Cell
Slot/ # of L3 L4 Family/
CPU Logical Cache Cache Model Processor
Cell Module CPUs Speed Size Size (hex.) Rev State
---- ------ ------- -------- ------ ------ ------- --- -------------
0 0/0/0 ------- -------- ------ ------ ------- --- Failed
0 0/0/1 4 1.42 GHz 6 MB None 20/01 A1 Active
0 0/0/2 4 1.42 GHz 6 MB None 20/01 A1 Active

1 0/1/1 ------- -------- ------ ------ ------- --- Failed
1 0/1/2 4 1.42 GHz 6 MB None 20/01 A1 Active
1 0/1/3 ------- -------- ------ ------ ------- --- Failed

CPU threads are turned on.
CPU pstates are turned on.

MEMORY INFORMATION for Cell 0 in Slot 0 of Cab 0

---- DIMM A ----- ---- DIMM B -----
DIMM Current DIMM Current
--- ------ ---------- ------ ----------
0 4096MB Active 4096MB Active
1 4096MB Active 4096MB Active
2 4096MB Active 4096MB Active
3 4096MB Active 4096MB Active
4 4096MB Active 4096MB Active
5 ---- ----
6 ---- ----
7 ---- ----

Active Memory on Cell 0 : 40960 MB
Interleaved Memory on Cell 0 : 40896 MB
NonInterleaved Memory on Cell 0 : 64 MB
Installed Memory on Cell 0 : 40960 MB

 

- - - - - - - - - - - - Live Console - - - - - - - - - - - -

18 REPLIES 18
jsm6
Advisor

Re: cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

Hi,

We need to find out when these CPU's failed and for what reason (any HW failures)?

Check below commands output.

1.MP > CM > ps output for Cells 0 & 1
2.MP > SL > Check SL logs for any failures reported (like CPU_POWER_FAULT)

3.From OS,

# parstatus -c 0/0 -V
# parstatus -c 0/1 -V

4.if you are not seeing any HW fault for CPu's,you may also follow this document and try re-configuring the cpu's.

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c01052518

5.If HW falure found, then please log support case with HPE for review and replacement.

I am a HPE Employee
S_Logan
HPE Pro

Re: cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

Hi 

I could see System Panic (vpmon) and cpu 0 related messages:

CPU0:MON:cec_gen_get_proc_info: cpu not present or not functioning
FATAL:CPU0:MON:panic: Bad News!


cell1 we had 4 cpu's and on cell0 we had 3 cpu's:

And  I could not see 0/0/0/3 CPU <<<<<

Cab/
Cell
Slot/ # of L3 L4 Family/
CPU Logical Cache Cache Model Processor
Cell Module CPUs Speed Size Size (hex.) Rev State
---- ------ ------- -------- ------ ------ ------- --- -------------
0 0/0/0 ------- -------- ------ ------ ------- --- Failed <<<<<<<<<<<<<<<
0 0/0/1 4 1.42 GHz 6 MB None 20/01 A1 Active
0 0/0/2 4 1.42 GHz 6 MB None 20/01 A1 Active

1 0/1/1 ------- -------- ------ ------ ------- --- Failed <<<<<<<<<<<<<<<
1 0/1/2 4 1.42 GHz 6 MB None 20/01 A1 Active
1 0/1/3 ------- -------- ------ ------ ------- --- Failed <<<<<<<<<<<<<<<

I could see many CPUs in Failed state..

Could you please confirm, is the system booted to OS?

I believe, this could be a hardware fault.

I strongly recommend you to log a support ticket with Hardware support 

I work for HPE

Accept or Kudo

cpu0failed
Advisor

Re: cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

Hi,

All servers are working fine with out any issue. when I was restarted the server , I am  getting the panic error and the server got rebooted.

 

 

 

jsm6
Advisor

Re: cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

Hi,

So all the vPars are up now after restart?  Also, all cpu's available now and no more panic's?

If yes and if you would need to find put why cpu's were missing before and vPar panic'd, then complete log analysis is required and I would suggest you to log a support ticket with HPE.

 

I am a HPE Employee
cpu0failed
Advisor

Re: cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

Hi,

I am facing an issue with one vpar not booted out of 4 pars. I manually run the below command.

vparload -p ecc_qa -E 0. 

please suggest ,why this command is required to execute?

 

cpu0failed
Advisor

Re: cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

Hi,

Please find the below logs,

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.10.05 10:07:03 =~=~=~=~=~=~=~=~=~=~=~=
 
HP-UX qassap B.11.31 U ia64 (ta)
 
login: root
Password:  
Last successful login:       Sat Sep 29 11:37:38 IST 2018 ::ffff:172.16.10.96   
Last authentication failure: Tue Sep 25 16:38:32 IST 2018 prddb   
Please wait...checking for disk quotas
(c)Copyright 1983-2006 Hewlett-Packard Development Company, L.P.
(c)Copyright 1979, 1980, 1983, 1985-1993 The Regents of the Univ. of California
(c)Copyright 1980, 1984, 1986 Novell, Inc.
(c)Copyright 1986-2000 Sun Microsystems, Inc.
(c)Copyright 1985, 1986, 1988 Massachusetts Institute of Technology
(c)Copyright 1989-1993  The Open Software Foundation, Inc.
(c)Copyright 1990 Motorola, Inc.
(c)Copyright 1990, 1991, 1992 Cornell University
(c)Copyright 1989-1991 The University of Maryland
(c)Copyright 1988 Carnegie Mellon University
(c)Copyright 1991-2006 Mentat Inc.
(c)Copyright 1996 Morning Star Technologies, Inc.
(c)Copyright 1996 Progressive Systems, Inc.
 
Confidential computer software. Valid license from HP required for
possession, use or copying.  Consistent with FAR 12.211 and 12.212,
Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
 
You have mail.
 
 
 
 
 
#
# parstatus -c 0/0 -V
[Cell]
Hardware Location      : cab0,cell0
Global Cell Number     : 0
Actual Usage           : Active
Normal Usage           : Base
Connected To           : cab0,bay0,chassis0
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    OK
3    OK
4    OK
5    OK
6    Absent       
7    Absent       
 
CPUs
===========
OK     : 4
Deconf : 2
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
 
# parstatus -c 0/1 -V
[Cell]
Hardware Location      : cab0,cell1
Global Cell Number     : 1
Actual Usage           : Active Core
Normal Usage           : Base
Connected To           : cab0,bay0,chassis1
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    Deconfigured
3    Deconfigured
4    OK
5    OK
6    Deconfigured
7    Deconfigured
 
CPUs
===========
OK     : 2
Deconf : 6
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
# telnet prdap2
Trying...
Connected to prdap2.
Escape character is '^]'.
Local flow control on
Telnet TERMINAL-SPEED option ON
 
HP-UX prdap2 B.11.31 U ia64 (ta)
 
login: root
Password:  
Last successful login:       Sat Sep 29 10:03:30 IST 2018 ::ffff:172.16.10.96   
Last authentication failure: Fri Sep 21 15:19:24 IST 2018 ::ffff:172.16.10.96   
Please wait...checking for disk quotas
(c)Copyright 1983-2006 Hewlett-Packard Development Company, L.P.
(c)Copyright 1979, 1980, 1983, 1985-1993 The Regents of the Univ. of California
(c)Copyright 1980, 1984, 1986 Novell, Inc.
(c)Copyright 1986-2000 Sun Microsystems, Inc.
(c)Copyright 1985, 1986, 1988 Massachusetts Institute of Technology
(c)Copyright 1989-1993  The Open Software Foundation, Inc.
(c)Copyright 1990 Motorola, Inc.
(c)Copyright 1990, 1991, 1992 Cornell University
(c)Copyright 1989-1991 The University of Maryland
(c)Copyright 1988 Carnegie Mellon University
(c)Copyright 1991-2006 Mentat Inc.
(c)Copyright 1996 Morning Star Technologies, Inc.
(c)Copyright 1996 Progressive Systems, Inc.
 
Confidential computer software. Valid license from HP required for
possession, use or copying.  Consistent with FAR 12.211 and 12.212,
Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
 
You have mail.
 
 
Value of TERM has been set to "xterm".  
WARNING:  YOU ARE SUPERUSER !!
 
# parstatus -c 0/0 -V
[Cell]
Hardware Location      : cab0,cell0
Global Cell Number     : 0
Actual Usage           : Active
Normal Usage           : Base
Connected To           : cab0,bay0,chassis0
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    OK
3    OK
4    OK
5    OK
6    Absent       
7    Absent       
 
CPUs
===========
OK     : 4
Deconf : 2
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
# parstatus -c 0/1 -V
[Cell]
Hardware Location      : cab0,cell1
Global Cell Number     : 1
Actual Usage           : Active Core
Normal Usage           : Base
Connected To           : cab0,bay0,chassis1
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    Deconfigured
3    Deconfigured
4    OK
5    OK
6    Deconfigured
7    Deconfigured
 
CPUs
===========
OK     : 2
Deconf : 6
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
 
# telnet 172.16.10.56
Trying...
Connected to 172.16.10.56.
Escape character is '^]'.
Local flow control on
Telnet TERMINAL-SPEED option ON
 
HP-UX prddb B.11.31 U ia64 (ta)
 
login: root
Password:  
Last successful login:       Thu Oct  4 11:11:38 IST 2018 ::ffff:172.16.10.96   
Last authentication failure: Wed Oct  3 14:17:13 IST 2018 ::ffff:172.16.10.96   
Please wait...checking for disk quotas
(c)Copyright 1983-2006 Hewlett-Packard Development Company, L.P.
(c)Copyright 1979, 1980, 1983, 1985-1993 The Regents of the Univ. of California
(c)Copyright 1980, 1984, 1986 Novell, Inc.
(c)Copyright 1986-2000 Sun Microsystems, Inc.
(c)Copyright 1985, 1986, 1988 Massachusetts Institute of Technology
(c)Copyright 1989-1993  The Open Software Foundation, Inc.
(c)Copyright 1990 Motorola, Inc.
(c)Copyright 1990, 1991, 1992 Cornell University
(c)Copyright 1989-1991 The University of Maryland
(c)Copyright 1988 Carnegie Mellon University
(c)Copyright 1991-2006 Mentat Inc.
(c)Copyright 1996 Morning Star Technologies, Inc.
(c)Copyright 1996 Progressive Systems, Inc.
 
Confidential computer software. Valid license from HP required for
possession, use or copying.  Consistent with FAR 12.211 and 12.212,
Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
 
You have mail.
 
 
Value of TERM has been set to "xterm".  
WARNING:  YOU ARE SUPERUSER !!
 
# parstatus -c 0/0 -V
[Cell]
Hardware Location      : cab0,cell0
Global Cell Number     : 0
Actual Usage           : Active
Normal Usage           : Base
Connected To           : cab0,bay0,chassis0
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    OK
3    OK
4    OK
5    OK
6    Absent       
7    Absent       
 
CPUs
===========
OK     : 4
Deconf : 2
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
# parstatus -c 0/1 -V
[Cell]
Hardware Location      : cab0,cell1
Global Cell Number     : 1
Actual Usage           : Active Core
Normal Usage           : Base
Connected To           : cab0,bay0,chassis1
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    Deconfigured
3    Deconfigured
4    OK
5    OK
6    Deconfigured
7    Deconfigured
 
CPUs
===========
OK     : 2
Deconf : 6
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
# telnet 172.16.10.57
Trying...
Connected to 172.16.10.57.
Escape character is '^]'.
Local flow control on
Telnet TERMINAL-SPEED option ON
 
HP-UX solman B.11.31 U ia64 (ta)
 
login: root
Password:  
Last successful login:       Sat Sep 29 11:42:32 IST 2018 ::ffff:172.16.10.96   
Last authentication failure: Sat Sep 29 11:42:02 IST 2018 ::ffff:172.16.10.96   
Please wait...checking for disk quotas
(c)Copyright 1983-2006 Hewlett-Packard Development Company, L.P.
(c)Copyright 1979, 1980, 1983, 1985-1993 The Regents of the Univ. of California
(c)Copyright 1980, 1984, 1986 Novell, Inc.
(c)Copyright 1986-2000 Sun Microsystems, Inc.
(c)Copyright 1985, 1986, 1988 Massachusetts Institute of Technology
(c)Copyright 1989-1993  The Open Software Foundation, Inc.
(c)Copyright 1990 Motorola, Inc.
(c)Copyright 1990, 1991, 1992 Cornell University
(c)Copyright 1989-1991 The University of Maryland
(c)Copyright 1988 Carnegie Mellon University
(c)Copyright 1991-2006 Mentat Inc.
(c)Copyright 1996 Morning Star Technologies, Inc.
(c)Copyright 1996 Progressive Systems, Inc.
 
Confidential computer software. Valid license from HP required for
possession, use or copying.  Consistent with FAR 12.211 and 12.212,
Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
 
You have mail.
 
 
Value of TERM has been set to "xterm".  
WARNING:  YOU ARE SUPERUSER !!
 
# parstatus -c 0/0 -V
Error: Unable to connect to the nPar Provider on <localhost>.
1. Verify that the HP nPar Provider (WMINParProvider on Windows) is installed and running on <localhost>.
2. Verify that you are logged-in to the correct account (or have provided the correct username & password) to access the provider on <localhost>.
3. CIM Server may not be responding to requests. Verify that the CIM Server is running on <localhost>.
PGS08000: CIM HTTP or HTTPS connector cannot connect to local CIM server. Connection failed.
# parstatus -c 0/1 -V
Error: Unable to connect to the nPar Provider on <localhost>.
1. Verify that the HP nPar Provider (WMINParProvider on Windows) is installed and running on <localhost>.
2. Verify that you are logged-in to the correct account (or have provided the correct username & password) to access the provider on <localhost>.
3. CIM Server may not be responding to requests. Verify that the CIM Server is running on <localhost>.
PGS08000: CIM HTTP or HTTPS connector cannot connect to local CIM server. Connection failed.
#

cpu0failed
Advisor

Re: cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

Hi,

Please find the below logs.

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.10.05 10:07:03 =~=~=~=~=~=~=~=~=~=~=~=
 
HP-UX qassap B.11.31 U ia64 (ta)
 
login: root
Password:  
 
# parstatus -c 0/0 -V
[Cell]
Hardware Location      : cab0,cell0
Global Cell Number     : 0
Actual Usage           : Active
Normal Usage           : Base
Connected To           : cab0,bay0,chassis0
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    OK
3    OK
4    OK
5    OK
6    Absent       
7    Absent       
 
CPUs
===========
OK     : 4
Deconf : 2
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
 
# parstatus -c 0/1 -V
[Cell]
Hardware Location      : cab0,cell1
Global Cell Number     : 1
Actual Usage           : Active Core
Normal Usage           : Base
Connected To           : cab0,bay0,chassis1
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    Deconfigured
3    Deconfigured
4    OK
5    OK
6    Deconfigured
7    Deconfigured
 
CPUs
===========
OK     : 2
Deconf : 6
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
login: root
Password:  
 
 
# parstatus -c 0/0 -V
[Cell]
Hardware Location      : cab0,cell0
Global Cell Number     : 0
Actual Usage           : Active
Normal Usage           : Base
Connected To           : cab0,bay0,chassis0
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    OK
3    OK
4    OK
5    OK
6    Absent       
7    Absent       
 
CPUs
===========
OK     : 4
Deconf : 2
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
# parstatus -c 0/1 -V
[Cell]
Hardware Location      : cab0,cell1
Global Cell Number     : 1
Actual Usage           : Active Core
Normal Usage           : Base
Connected To           : cab0,bay0,chassis1
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    Deconfigured
3    Deconfigured
4    OK
5    OK
6    Deconfigured
7    Deconfigured
 
CPUs
===========
OK     : 2
Deconf : 6
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
 
 
login: root
Password:  
 
# parstatus -c 0/0 -V
[Cell]
Hardware Location      : cab0,cell0
Global Cell Number     : 0
Actual Usage           : Active
Normal Usage           : Base
Connected To           : cab0,bay0,chassis0
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    OK
3    OK
4    OK
5    OK
6    Absent       
7    Absent       
 
CPUs
===========
OK     : 4
Deconf : 2
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
# parstatus -c 0/1 -V
[Cell]
Hardware Location      : cab0,cell1
Global Cell Number     : 1
Actual Usage           : Active Core
Normal Usage           : Base
Connected To           : cab0,bay0,chassis1
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    Deconfigured
3    Deconfigured
4    OK
5    OK
6    Deconfigured
7    Deconfigured
 
CPUs
===========
OK     : 2
Deconf : 6
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
login: root
Password:  
 
# parstatus -c 0/0 -V
Error: Unable to connect to the nPar Provider on <localhost>.
1. Verify that the HP nPar Provider (WMINParProvider on Windows) is installed and running on <localhost>.
2. Verify that you are logged-in to the correct account (or have provided the correct username & password) to access the provider on <localhost>.
3. CIM Server may not be responding to requests. Verify that the CIM Server is running on <localhost>.
PGS08000: CIM HTTP or HTTPS connector cannot connect to local CIM server. Connection failed.
# parstatus -c 0/1 -V
Error: Unable to connect to the nPar Provider on <localhost>.
1. Verify that the HP nPar Provider (WMINParProvider on Windows) is installed and running on <localhost>.
2. Verify that you are logged-in to the correct account (or have provided the correct username & password) to access the provider on <localhost>.
3. CIM Server may not be responding to requests. Verify that the CIM Server is running on <localhost>.
PGS08000: CIM HTTP or HTTPS connector cannot connect to local CIM server. Connection failed.
#

cpu0failed
Advisor

Re: cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.10.05 10:07:03 =~=~=~=~=~=~=~=~=~=~=~=
 
HP-UX qassap B.11.31 U ia64 (ta)
 
login: root
Password:  
 
# parstatus -c 0/0 -V
[Cell]
Hardware Location      : cab0,cell0
Global Cell Number     : 0
Actual Usage           : Active
Normal Usage           : Base
Connected To           : cab0,bay0,chassis0
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    OK
3    OK
4    OK
5    OK
6    Absent       
7    Absent       
 
CPUs
===========
OK     : 4
Deconf : 2
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
 
# parstatus -c 0/1 -V
[Cell]
Hardware Location      : cab0,cell1
Global Cell Number     : 1
Actual Usage           : Active Core
Normal Usage           : Base
Connected To           : cab0,bay0,chassis1
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
 
[CPU Details]
 
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    Deconfigured
3    Deconfigured
4    OK
5    OK
6    Deconfigured
7    Deconfigured
 
CPUs
===========
OK     : 2
Deconf : 6
Max    : 8
 
[Memory Details]
 
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
 
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
 
 
 
# parstatus -c 0/0 -V
Error: Unable to connect to the nPar Provider on <localhost>.
1. Verify that the HP nPar Provider (WMINParProvider on Windows) is installed and running on <localhost>.
2. Verify that you are logged-in to the correct account (or have provided the correct username & password) to access the provider on <localhost>.
3. CIM Server may not be responding to requests. Verify that the CIM Server is running on <localhost>.
PGS08000: CIM HTTP or HTTPS connector cannot connect to local CIM server. Connection failed.
# parstatus -c 0/1 -V
Error: Unable to connect to the nPar Provider on <localhost>.
1. Verify that the HP nPar Provider (WMINParProvider on Windows) is installed and running on <localhost>.
2. Verify that you are logged-in to the correct account (or have provided the correct username & password) to access the provider on <localhost>.
3. CIM Server may not be responding to requests. Verify that the CIM Server is running on <localhost>.
PGS08000: CIM HTTP or HTTPS connector cannot connect to local CIM server. Connection failed.
#

Highlighted
cpu0failed
Advisor

Re: cpu"s failed in cell1 and cell0 on hp integrity rx 7640 server ( EFI SHELL)

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.10.05 10:07:03 =~=~=~=~=~=~=~=~=~=~=~=
 
HP-UX qassap B.11.31 U ia64 (ta)
login: root
Password:  
# parstatus -c 0/0 -V
[Cell]
Hardware Location      : cab0,cell0
Global Cell Number     : 0
Actual Usage           : Active
Normal Usage           : Base
Connected To           : cab0,bay0,chassis0
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
[CPU Details]
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    OK
3    OK
4    OK
5    OK
6    Absent       
7    Absent       
CPUs
===========
OK     : 4
Deconf : 2
Max    : 8
[Memory Details]
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB
# parstatus -c 0/1 -V
[Cell]
Hardware Location      : cab0,cell1
Global Cell Number     : 1
Actual Usage           : Active Core
Normal Usage           : Base
Connected To           : cab0,bay0,chassis1
Core Cell Capable      : yes
Firmware Revision      : 9.48
Failure Usage          : Normal
Use On Next Boot       : yes
Partition Number       : 0
Partition Name         : Partition 0
Requested CLM value    : 0.0 GB
Allocated CLM value    : 0.0 GB
Cell Architecture Type : Itanium(R)-based
CPU Compatibility      : CDH-578
Hyperthreading Capable : yes
GSM Capable            : yes
[CPU Details]
Type  : N/A
Speed : 1418 MHz
CPU  Status
===  ======
0    Deconfigured
1    Deconfigured
2    Deconfigured
3    Deconfigured
4    OK
5    OK
6    Deconfigured
7    Deconfigured
CPUs
===========
OK     : 2
Deconf : 6
Max    : 8
[Memory Details]
DIMM Size (MB) Status
==== ========= =========
3A   4096      OK
3B   4096      OK
1A   4096      OK
1B   4096      OK
4A   4096      OK
4B   4096      OK
0A   4096      OK
0B   4096      OK
2A   4096      OK
2B   4096      OK
Memory
=========================
DIMM OK       : 10
DIMM Deconf   : 0
Max DIMMs     : 16
Memory OK     : 40.00 GB
Memory Deconf : 0.00 GB