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memory issue uncorrectable error in DIMM 1A 1B 1C 1D

 
johnnymac_1
Advisor

memory issue uncorrectable error in DIMM 1A 1B 1C 1D

Help. When I boot into console (Hyperterm) the systme peforms a memory self test quicly and the response is -
2 0 0x000B90 0X FFFFFFFFF011AFF74 uncorrectable error in DIMM 1A
2 0 0x000B90 0X FFFFFFFFF011AFF74 uncorrectable error in DIMM 1B
2 0 0x000B90 0X FFFFFFFFF011AFF74 uncorrectable error in DIMM 1C
2 0 0x000B90 0X FFFFFFFFF011AFF74 uncorrectable error in DIMM 1D

insufficient memory for operation
multiple memory errors detected
memory interleave operation failed
cell halt

Very new to HP-UX 11.23 Itanium. The screen does not allow me to intercept and access a Console Menu. Enter on the keybooard does interrupt the boot process. Is this a board issue since so many DIMMs are affected at once?
9 REPLIES 9
Torsten.
Acclaimed Contributor

Re: memory issue uncorrectable error in DIMM 1A 1B 1C 1D

Without knowing the system model and other details, I can only tell you that 1 bad dimm may affect the whole quad (4 dimm group) - so likely 1 of the dimms is bad. Check the MP logs for related errors.

Hope this helps!
Regards
Torsten.

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those who understand binary, and those who don't.

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johnnymac_1
Advisor

Re: memory issue uncorrectable error in DIMM 1A 1B 1C 1D

How do I check the MP Logs?
Torsten.
Acclaimed Contributor

Re: memory issue uncorrectable error in DIMM 1A 1B 1C 1D

What server model???

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
johnnymac_1
Advisor

Re: memory issue uncorrectable error in DIMM 1A 1B 1C 1D

rx 5670 1 Ghz
Torsten.
Acclaimed Contributor

Re: memory issue uncorrectable error in DIMM 1A 1B 1C 1D

Connect to the console, type CTRL b for GSP access, select sl for system logs, then select e for errors. I assume this is the correct sequence, but your system is a bit exotic ...


Do you have some more dimms installed?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!