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power supply or cpu problem? rx6600

 
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Jimmy Roux_1
Advisor

power supply or cpu problem? rx6600

can somebody help on explaining what the following error message mean?

244 BMC *5 0x204DD0F42C0216D0 FFFF0307D1020300 VOLTAGE_DEGRADES_TO_NON_RECOVERABLE
16 May 2011 09:53:48
245 BMC *7 0x204DD0F42C0216E0 D100A870D1120300 SHUTDOWN_OR_RESET_ON_SENSOR
16 May 2011 09:53:48
246 BMC 2 0x204DD0F42C0216F0 D100A370D1120300 CHASSIS_CONTROL_REQUEST
16 May 2011 09:53:48
247 BMC 2 0x204DD0F42D021700 FFFF000943090300 POWER_UNIT_DISABLED
16 May 2011 09:53:49


thanks.
1 REPLY 1
cnb
Honored Contributor
Solution

Re: power supply or cpu problem? rx6600

Hi,

It appears to be CPU Voltage Regulator related. Start with replacing Processor module 1 first.

# slview -x 0x204DD0F42C0216D0 FFFF0307D1020300
Triplet 20703:
Alert Level 5: Critical
Keyword: VOLTAGE_DEGRADES_TO_NON_RECOVERABLE
Voltage degraded to non-recoverable level - Check all boards with this voltage.
Voltage degraded to non-recoverable level from less severe - Check all boards with this voltage
Logged by: Baseboard Management Controller entity 0
Data: 0x204dd0f42c0216d0 0xffff0307d1020300
Mon May 16 09:53:48 2011
Generator: Baseboard Management Controller
Sensor Type: Voltage
Sensor Number: 209
Cause: The voltage in the server has gone outside the factory set range. A bad component, blown fuse, poorly seated module, loose ca
ble, or debris could be responsible for this failure.
Action: When this condition was detected the system should have been immediately shutdown to avoid damage. Contact your HP support r
epresentative as soon as possible to have the unit checked. Check all boards, power supplies, and modules that either supply or use
this voltage rail.

# slview -x 0x204DD0F42C0216E0 D100A870D1120300
Triplet 1270a8:
Keyword: IPMI Type-02 Event
Logged by: Baseboard Management Controller entity 0
Data: 0x204dd0f42c0216e0 0xd100a870d1120300
Mon May 16 09:53:48 2011
Generator: Baseboard Management Controller
Sensor Type: System Event
Sensor Number: 209
Cause/Action : No information available. # #slview -x 0x204DD0F42C0216F0 D100A370D1120300
Triplet 1270a3:
Alert Level 2: Informational
Keyword: CHASSIS_CONTROL_REQUEST
Chassis Control request to BMC via IPMI or sensor
Logged by: Baseboard Management Controller entity 0
Data: 0x204dd0f42c0216f0 0xd100a370d1120300
Mon May 16 09:53:48 2011
Generator: Baseboard Management Controller
Sensor Type: System Event
Sensor Number: 209
Cause: A Chassis Control request (Power On/Off/Cycle, Reset) was issued by the BMC in response to either a remote request or sensor.
Action: No action required.

# slview -x 0x204DD0F42D021700 FFFF000943090300
Triplet 90900:
Keyword: IPMI Type-02 Event
Logged by: Baseboard Management Controller entity 0
Data: 0x204dd0f42d021700 0xffff000943090300
Mon May 16 09:53:49 2011
Generator: Baseboard Management Controller
Sensor Type: Power Unit
Sensor Number: 67
Cause/Action : No information available.


Rgds,