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rx 8620 console hangs at partition 0

 
bchinnat
Frequent Advisor

rx 8620 console hangs at partition 0

Hi All,

I am trying to get console using MP Login for rx 8620 server for installing OS using Ignite.

However i am not getting any response from console once i select partition 0.

below is the output.

MP> CO

Partitions available:

Part# Name
----- ----
0) Partition 0
Q) Quit

Please select partition number: 0


Connecting to Console: Partition 0


When i do VFP from MP ; i get below display


Please select partition number: 0
# Partition state Activity
- --------------- --------
0 Cell(s) Booting: 2278 Logs

# Cell state Activity
- ---------- --------
E 0 Boot is blocked (BIB) CELL_INFO_VALID 284 Logs
1 Unknown Unknown 0 Logs
E 2 Boot is blocked (BIB) CELL_INFO_VALID 168 Logs
E 3 Boot is blocked (BIB) CELL_INFO_VALID 183 Logs

When i try to check for Cell 1 for status; it shows below output.



You may display detailed power and hardware status for the following items:

T - Cabinet
S - System Backplane
G - MP (Core I/O)
P - IO Chassis
C - Cell
Select Device: C
Enter cell number: 1

HW status for Cell 1 : FAILURE DETECTED

Power status : NOT VIABLE, no fault
Boot is blocked
PDH memory is not shared
Processor Compatibility : FAULT
RIO cable status : UNDEFINED
RIO cable connection physical location : cannot be determined
Core cell is INVALID
Attention Led is off

PDHC status Leds : ----

CPU Module Slot 0 1 2 3
Populated
Local 48V Good
Power Enabled
Power Good

(* - True, P - Processor, T - Terminator)



DIMMs populated:
0 . . . 4 . . . 8 . . .12 . . .


1 1 1 1 1 1
VRM's 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5
Present :
Enabled :
Pwr Good :


Front Side Bus Freq. : 250 MHz
CPU Core Freq. : 0 MHz
CPU Part Number :

System Boot Rom (SFW) firmware rev 0.000
PDH controller (PDHC) firmware rev 0.000, built THU JAN 01 00:00:00 1970
MICE revision is 0.0

Can anybody provide me clue for this hw error?

is the console hang related to this cell board fault ?

Thanks in advance.


3 REPLIES 3
melvyn burnard
Honored Contributor

Re: rx 8620 console hangs at partition 0

# Cell state Activity
- ---------- --------
E 0 Boot is blocked (BIB) CELL_INFO_VALID 284 Logs
1 Unknown Unknown 0 Logs
E 2 Boot is blocked (BIB) CELL_INFO_VALID 168 Logs
E 3 Boot is blocked (BIB) CELL_INFO_VALID 183 Logs



This tells you Cell 1 is in an unknown state, usually a hardware fault.
Also the other 3 cells are at BIB (Boot is Blocked), therefore your partition is unable to boot, and hence no console output.
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
kris rombauts
Honored Contributor

Re: rx 8620 console hangs at partition 0

best to log a support call with HP, seems cell 1 indicates some errors like : "Processor compatibility : fault"
and no sysrev information (all zeros)

So , this cell looks a bit sick.


HTH

Kris
bchinnat
Frequent Advisor

Re: rx 8620 console hangs at partition 0

Thanks for your inputs.

We have raised case with hp. they are working on it.