rx2600 - help resolving IO_HOT_PLUG_CTRL-FAILED

[drostef]

Within the last day or two I noticed I lost access to OpenVMS console via MP CO command.  When I started looking around, I found this in the MP error logs.  The system has 2 disks and no PCI options installed.

Can anybody help out in determining what is wrong?

60    SFW  0   1  0x2000008100E00000 0000000000000000 IO_DISCOVERY_START
61    SFW  0   0  0x0400008600E00000 000000FFFF00FF83 IO_LBA_DISCOVERED
62    SFW  0   0  0x0400008600E00000 000000FFFF01FF83 IO_LBA_DISCOVERED
63    SFW  0   0  0x0400008600E00000 000000FFFF02FF83 IO_LBA_DISCOVERED
64    SFW  0   0  0x0400008600E00000 000000FFFF03FF83 IO_LBA_DISCOVERED
65    SFW  0   0  0x0400008600E00000 000000FFFF04FF83 IO_LBA_DISCOVERED
66    SFW  0   0  0x0400008600E00000 000000FFFF06FF83 IO_LBA_DISCOVERED
67    SFW  0   0  0x0400008600E00000 000000FFFF07FF83 IO_LBA_DISCOVERED
68    SFW  0  *3  0x6480008300E000A0 000000FFFF07FF83 IO_HOT_PLUG_CTRL_FAILED
                                                      04 Mar 2012 17:00:45
69    SFW  0   0  0x0400008700E00000 000000FFFF00FF83 IO_LBA_INIT
70    SFW  0   0  0x0400008700E00000 000000FFFF01FF83 IO_LBA_INIT
71    SFW  0   0  0x0400008700E00000 000000FFFF02FF83 IO_LBA_INIT
72    SFW  0   0  0x0400008700E00000 000000FFFF03FF83 IO_LBA_INIT
73    SFW  0   0  0x0400008700E00000 000000FFFF04FF83 IO_LBA_INIT
74    SFW  0   0  0x0400008700E00000 000000FFFF06FF83 IO_LBA_INIT
75    SFW  0  *3  0x6480026B00E000C0 000000FFFF07FF83 IO_CHECK_LBA_DECONFIG_ERR
                                                      04 Mar 2012 17:00:46
76    SFW  0   0  0x0000008000E00000 0000000000000000 IO_DISCOVERY_DONE

Frank

[Matti_Kurkela]

Your error log output is in default Keyword Mode. You might want to switch the log viewer to Text Mode: it might allow you to see more details in a form that is useable to mere mortals without secret HP decoder rings...

(Press '?' when viewing the logs to see the help on available keytrokes. With modern MP firmware versions, I think text mode can be switched on by simply pressing the 'T' key... but I seem to recall that some old MP firmwares required pressing some other key first to display the mode selection prompt.)

[S_Logan]

Hi,

I could see possible issue with the Management Processor (MP) Card. It is hardware issue. My Suggestion would be logging  a Hardware call  with  HP  Solution Center.

Involving HP remote support /Onsite engineer will be more help ful in this.

HTH

Surendar

How to assign KUDOS! Click the STAR!

HP Guided Troubleshooting - www.hp.com/support/hpgt

[drostef]

switching to text mode doesn't really give additional help, but here it is.

Log Entry 67:
Alert Level 0: Minor Forward Progress
Keyword: IO_LBA_DISCOVERED
Found I/O host bridge
Logged by: System Firmware  0
Data: Location - I/O Device (Local Bus Adapter): LBA 7
0x0400008600E00000 000000FFFF07FF83


Log Entry 68: 04 Mar 2012 17:00:45
Alert Level 3: Warning
Keyword: IO_HOT_PLUG_CTRL_FAILED
PCI hot plug controller failed
Logged by: System Firmware  0
Data: Location - I/O Device (Local Bus Adapter): LBA 7
0x6480008300E000A0 000000FFFF07FF83

Frank

[S_Logan]

Hi,

Data: Location - I/O Device (Local Bus Adapter): LBA 7

In this rx2600 Local Bus Adapter 7 represent  the MP card, As updated earlier, the possible issue MP card failure or connectivity issue with the same.

Please log a Hardware case with HP Solution Center/Helpdesk.

HTH

Surendar

How to assign KUDOS! Click the STAR!

HP Guided Troubleshooting - www.hp.com/support/hpgt