rx2620 shuts down after 20-30 minutes.

[rsussman]

Hi,
Here is the sysinfo file...

Thanks!

[rsussman]

Where do you find the MP logs?

Thanks,
Rick

[Torsten.]

According to your syslog the system stays up for 30min.
As long as the system "sees" the chassis open, it will shutdown after 30min.

I'm quite sure you have a bad sensor. You will probably need to exchange the system board to resolve this.
Contact your local HP support.

[Vamsidin]

Hi,

As from the logs received the issue could be with the system board(AB331-69201) or/and CPU(AB334-69003).

I do not find any futher issues with Fan/temp./memory/firmware/stm ver/BPS.

I see that you have a MP Card installed on the server.To further narrow down the issue it would be helpful to check the MP logs.

You would have a different IP address to log on to MP else you could connect a console to the server to collect these logs.

In any case you will have to log a call with HP to replace these parts(either or both) and this could be conformed from the MP logs.

[Vamsidin]

Additional info found from the logs---

In addition to the above you might also need to change the disk connected to the enclosure DS2100/DS2300 @ h/w path 0/5/1/0.2.0 with part number ST336607LC(A6571-69001) as this has critical write errors and will fail soon.

:)

[rsussman]

Is there any chance of bypassing the sensor in the MP or OS?
Just a shot in the dark. :D

Thanks!

[Vamsidin]

No Way

[Phil uk · Accepted solution]

Hi, there is a cover interlock switch on top of the PCI card cage.
If you look between the blue release handle for the PCI card cage and fan3 , you will see a 1 inch metal strip that protrudes up.
Obviously this is forced down by the cover and closes the switch.
Press on it and see if it clicks etc - or if it is bent, or even worse missing.

Regards,
Phil

[rsussman]

I finally got someone onsite to try Phil_UKs
fix yesterday. It worked!!!
Thanks for everyones help. Sorry for taking so long to award points.

Rick