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rx2620 shuts down after 20-30 minutes.

 
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rsussman
Advisor

rx2620 shuts down after 20-30 minutes.

I have an rx2630 that does a "soft" shutdown after 20 to 30 minutes. Message on the console:

rpcbind: terminated: rpcbind terminating on signal. Restart with "rpcbind -w"
Jan 30 16:14:14 /usr/sbin/envd[3275]: terminated by signal 15
shutting down machine, please wait

System event log:
Log entry 42: 30 Jan 2008 21:15:14
Alert level 7: Fatal
Keyword: Type-02 127008 1208328
System shut down or reset caused by sensor reading
Logged by: Baseboard Management Controller:
Sensor: System Event - Chassis Open
Data2: OEM Code2: Ox02
0x2047A0E8A50202B0 020EA87002120300

I thought maybe the fans were failing so I replaced them. I made sure everything was re-seated and the cover was put on correctly.

Any ideas?

Thanks...Rick
28 REPLIES 28
Tim Nelson
Honored Contributor

Re: rx2620 shuts down after 20-30 minutes.

>Sensor: System Event - Chassis Open

How about a bad/loose chassis open switch ?

Sandy Chen
Honored Contributor

Re: rx2620 shuts down after 20-30 minutes.

Hi,

Is your MP firmware is latest? If not, try to update the firmware, this usually a firmware bugs.

Regards,
Sandy
I never think of the future. It comes soon enough.
Vic006
Frequent Advisor

Re: rx2620 shuts down after 20-30 minutes.


May be you could diagonise by viewing the sensors online with the open source software ipmitool.

http://herkules.deu.hp.com/documents/scripts/ipmitool.html
Torsten.
Acclaimed Contributor

Re: rx2620 shuts down after 20-30 minutes.

"Chassis Open" may also cause a temperature problem.

Go to the MP and run

MP:CM> ps

to check the temp and fans.


BTW, the link above seems to be HP internal and not available to the internet!

Hope this helps!
Regards
Torsten.

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F Verschuren
Esteemed Contributor

Re: rx2620 shuts down after 20-30 minutes.

the sensor read somting bad, normaly this is temperture,
make sure the /etc/syslog.conf is adleast:
*.info;mail.none;local2.none;local2.alert /var/adm/syslog/syslog.log
than the /var/adm/syslog/OLDsyslog will show you why it went down. (if it is a temputure problem.

If that is the cause check your airco and if that is ok it can be that some sensors are bad. ore dirty...
rsussman
Advisor

Re: rx2620 shuts down after 20-30 minutes.

Tim: Do you know where I can find the "chasis open switch". Thanks

Sandy: I will check the MP firmware when I get on site today, but I have two other rx2620s in the same rack not have the same problems. Thanks

Torsfen: I did a MP:CM>ps before I started this thread. The fans/temp where normal. Thanks

Does anyone know where the "sensors" are located on the system?

Rick
Torsten.
Acclaimed Contributor

Re: rx2620 shuts down after 20-30 minutes.

From the firmware release notes:

"...
BMC 03.48

- Extended the open chassis timeout from 5 to 30 minutes before initiating system shutdown

..."

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=447331&swItem=ux-54855-2&prodNameId=441910&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=1



Now you can be sure the "open chassis" will cause the shutdown.

But unfortunately I can't remember where the sensor is. If this is a mechanical part, is must be near the top cover, if this is light sensitive sensor (like on other systems) it is anywhere in the rear area of the system board. Just in case - is there a very bright light source around?

Hope this helps!
Regards
Torsten.

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rsussman
Advisor

Re: rx2620 shuts down after 20-30 minutes.

Torsten: I upgraded the MP, thanks for the info. Upgrading the firmware did not help.
What did you mean by a "very bright light source"?

Rick
Torsten.
Acclaimed Contributor

Re: rx2620 shuts down after 20-30 minutes.

"... if this is light sensitive sensor ..."

Sorry, I'm not sure what sensor is used there.

Hope this helps!
Regards
Torsten.

__________________________________________________
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