rx2620 sas error messages

[likid0]

Hi,

I have a rx2620 with hpux 11.23 installed, i'm getting these errors in dmes/syslog:

SAS driver at 0/1/1/0 (/dev/sasd0) : TM (0x00000002) to SAS address 0x01e8f21ee06f4d3e (dev_t 0x1f020002) failed with CDB status 0x00000400
SAS driver at 0/1/1/0 (/dev/sasd0) : TM (0x00000002) to SAS address 0x01e8f21ee06f4d3e (dev_t 0x1f020002) failed with CDB status 0x00000400
SAS driver at 0/1/1/0 (/dev/sasd0) : TM (0x00000002) to SAS address 0x01e8f21ee06f4d3e (dev_t 0x1f020002) failed with CDB status 0x00000400
SAS driver at 0/1/1/0 (/dev/sasd0) : TM (0x00000002) to SAS address 0x01e8f21ee06f4d3e (dev_t 0x1f020002) failed with CDB status 0x00000400
SAS driver at 0/1/1/0 (/dev/sasd0) : TM (0x00000002) to SAS address 0x01e8f21ee06f4d3e (dev_t 0x1f020002) failed with CDB status 0x00000400
SAS driver at 0/1/1/0 (/dev/sasd0) : TM (0x00000002) to SAS address 0x01e8f21ee06f4d3e (dev_t 0x1f020002) failed with CDB status 0x00000400

but the sas logical disk 0x01e8f21ee06f4d3ed and its physicall disks all look ok:

---------- LOGICAL DRIVE 1 ----------

Raid Level                                         : RAID 1              
Volume sas address                                 : 0x1e8f21ee06f4d3e   
Device Special File                                : /dev/rdsk/c2t0d0    
Raid State                                         : OPTIMAL             
Raid Status Flag                                   : ENABLED             
Raid Size                                          : 139236              
Rebuild Rate                                       : 0.00 %              
Rebuild Progress                                   : 100.00 %            

Participating Physical Drive(s) :

SAS Address         Enc   Bay   Size(MB)      Type            State           

0x5000c50003e50d55   1     7    140014        SECONDARY       ONLINE         
0x5000c50003e52ba1   1     8    140014        PRIMARY         ONLINE         


And all io transactions to the disk are working ok.

I also have the event:

/adapters/events/sas_adapter/0_1_1_0 is >= 1.
Its current value is CRITICAL(5).



Event data from monitor:

Event Time..........: Tue Aug 27 16:49:15 2013
Severity............: CRITICAL
Monitor.............: dm_sas_adapter
Event #.............: 33                  
System..............: stkwsp12

Summary:
     Adapter at hardware path 0/1/1/0 : Task Management function to SAS port
     failed.



Description of Error:


 lbolt value: 361147700 
 TM (0x00000002) to SAS address 0x01e8f21ee06f4d3e (dev_t 0x1f020002) failed
 with CDB status 0x00000400


Probable Cause / Recommended Action:

 Task Management function to SAS port failed.
 Please check the following:
 1) Verify that the device is powered on and is accepting other commands.
 2) If the device is accepting other commands, check device internal logs.

Driver firmware levels:

Driver Name                                        : sasd                
Bundle Version                                     : B.11.23.04          
Product Number                                     : AB419-60001         
Hardware Path                                      : 0/1/1/0             
Health of HBA                                      : ONLINE              
PCI Vendor ID                                      : 0x1000              
PCI Device ID                                      : 0x0054              
PCI Subsystem Vendor ID                            : 0x103c              
PCI Subsystem ID                                   : 0x1312              
PCI Revision ID                                    : 0x0001              
Max. PHYs supported                                : 8                   
Max. IO size                                       : 1048576             

*********************************************************************
*****              HBA Specific information                     *****
*********************************************************************
HBA state                                          : READY               
Driver firmware dump available                     : NO                  
Driver firmware dump timestamp                     : N/A                 
Firmware Revision                                  : 1.16.33.0           

Any idea is this is is a physicall problem or driver/firmware problem?.

Thanks

[Torsten. · Accepted solution]

I don't even know what controller do you have.

SA6402?

Worth to check firmware, but most suspect is the driver.

Here you should find something:

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RAID-01

[likid0]

Updated driver and firmware, the errors have gone