rx4640 MP Error Message

[manamirhastam]

My rx4640 server restarted suddenly and there is no record in /var/adm/shutdownlog
This is the event log of MP:

Log Entry 172: 16 Jun 2007 09:36:36
Alert Level 2: Informational
Keyword: Type-02 127002 1208322
Soft Reset
Logged by: Baseboard Management Controller;
Sensor: System Event
0x204673AF24020C80 FFFF027000120300

Log Entry 173: 16 Jun 2007 09:36:40
Alert Level 2: Informational
Keyword: Type-02 1d0a00 1903104
CPU starting boot
Logged by: Redundant w/ an E0 code;
Sensor: System Boot Initiated
Data1: transition to Running
0xC14673AF28020C90 FFFF000A001D0300

Log Entry 174: 16 Jun 2007 09:36:40
Alert Level 1: Major Forward Progress
Keyword: BOOT_START
CPU starting boot
Logged by: System Firmware 0
Data: Major change in system state
0x5480006300E00CA0 0000000000000000

Log Entry 175: 16 Jun 2007 09:41:18
Alert Level 2: Informational
Keyword: Type-02 1f6f06 2060038
OS Boot complete.
Logged by: OS Software Agent;
Sensor: OS Boot
Data1: boot completed-boot device not specified
0x214673B03E020CC0 FF0F066F001F0300

Any idea?

[Phil uk]

Hi,

Are the any entries in the MP logs prior to those you have listed. They generally state that the system is restarting, so we need to go a little further back in the logs to see if any events were detected that may indicate what happened.
Also, are there any MCA's in /var/tombstone

Phil

[manamirhastam]

Hi Phil,

The events before the Log Entry 172 belong to several days ago.
Actually the start of story is Log Entry 172.

Thanks.

[kris rombauts]

Pls check if you systemf/w is up to date, the last rev has had some fixes that are quit importent.

Have a look here :

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=88837&swItem=ux-48470-1&prodNameId=346361&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=1

Read the release notes before you upgrade.


Or start from here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=346361&prodTypeId=15351&prodSeriesId=88837&swLang=13&taskId=135&swEnvOID=54#290



HTH

Kris

[manamirhastam]

Hi Kris
I had installed the latest Firmware upgrade on this server before this problem.
Thanks.