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rx6600 System Halted

 
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leeway
Occasional Contributor

rx6600 System Halted

 

 

Hello,

I have a systems which had a power supply unit failure, and after replace of the PSU unit the systems fails to boot with the messages shown here below:

 

Log Entry 83: 07 May 2019 07:23:21
Alert Level 7: Fatal
Keyword: BOOT_HALT_CELL
Cell or system halt
Logged by: System Firmware 0
Data: Major change in system state
0xF480003700E00170 000000000000000F


Log Entry 81: 07 May 2019 07:23:21
Alert Level 7: Fatal
Keyword: MEM_NO_MEM_FOUND
No memory found
Logged by: System Firmware 0
Data: Data field unused
0xE08000D100E00140 0000000000000000


# Location|Alert| Encoded Field | Data Field | Keyword / Timestamp
-------------------------------------------------------------------------------
16 SFW 0 *7 0xF480003700E00170 000000000000000F BOOT_HALT_CELL
07 May 2019 07:23:21
14 SFW 0 *7 0xE08000D100E00140 0000000000000000 MEM_NO_MEM_FOUND
07 May 2019 07:23:21


SYSREV

Current firmware revisions

MP FW : F.02.17
BMC FW : 05.23
EFI FW : ROM A 07.12, ROM B 07.12
System FW : ROM A 04.03, ROM B 04.03, Boot ROM A
PDH FW : 50.07
DHPC FW : 01.23
UCIO FW : 03.0b
PRS FW : 00.08 UpSeqRev: 0c, DownSeqRev: 08
HFC FW : 00.04 SetRev: 00

 

Thanks for you kind help to restore the said machine.

 

1 REPLY 1
jsm6
Advisor

Re: rx6600 System Halted

Hi,

As the error message states, system is not able to find the DIMM's installed.

rx6600 server atleast requires one quad of memory (4x dimm's).

Did you tried to reseat the DIMM's / carrier once (or) tried with different set of DIMM's??

If there is a valid contract for this unit, please log a Support ticket so that we can review complete MP logs and recommend parts + Onsite to fix this.

 

I am a HPE Employee