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rx6600 doesn't configure new CPU's

 
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Brad Lipinski
Occasional Visitor

rx6600 doesn't configure new CPU's

I installed two new dual core processor modules into slots 2 and 3 in an rx6600, but I cannot get them to work.

When I run "cpuconfig" in the EFI shell I get "Sched Reconf" in the "Processor State" Column for CPU Modules 2 and 3. Also the "L3 Cache Size" column show None for CPU Modules 2 and 3. (see attachement)

I have tried just rebooting several times.

I've tried doing "cpuconfig 2 off" and "cpuconfig 3 off" in EFI, rebooting, and then doing "cpuconfig 2 on" and "cpuconfig 3 on" and rebooting.

All of this just leads back to the "Sched Reconf" state I mentioned above.

Also, errdump and the EFI console shows no errors for any of the logs and the system event log in iLO only shows "BOOT_CPU_FAILED" four times on each boot.

Am I missing something? What more can I do to troubleshoot or get these working?
7 REPLIES 7
Suman_1978
HPE Pro

Re: rx6600 doesn't configure new CPU's

Hi Brad,

According to the screenshot provided, all are dual cores with 1.6GHz speed.

But there is a difference in Family/Model and Rev number.

Suggest you to check if all the four physical processors are of same family, speed and stepping.

Thanks

Accept or Kudo

Brad Lipinski
Occasional Visitor

Re: rx6600 doesn't configure new CPU's

When planning for the upgrade machinfo showed 4 (two dual core modules) 1595 MHz procs with 12 MB of L3 cache per core. This corresponds to the 9150N (http://h18000.www1.hp.com/products/quickspecs/12596_na/12596_na.HTML#Overview), and that's what we ordered from our vendor.

Do you have a suggestion on how to check the Family, speed and stepping?
Torsten.
Acclaimed Contributor

Re: rx6600 doesn't configure new CPU's

Pull the CPU board again and compare the part numbers. IMHO they are maybe different.

Hope this helps!
Regards
Torsten.

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Robert_Jewell
Honored Contributor

Re: rx6600 doesn't configure new CPU's

Try running the 'DF' command from the MP Command Menu. Select the "Processor x RAM" option for each CPU and compare the resulting data. Look for the Product Name and Part Number.

-Bob
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Brad Lipinski
Occasional Visitor

Re: rx6600 doesn't configure new CPU's

So it looks like I might have the wrong parts then. FRU entries 0-1 and the original and 2-3 are the new. From these they look like they should be compatible. However, FRU entries 4-5 (for the original) and 6-7 (for the new) are the ones you were talking about. These show different product names and part numbers, suggesting they might not be compatible. The

Do I have the wrong parts, or should these be compatible? I've listed the relevant (compacted) output below.

FRU Entry # 0-1 :
FRU NAME: Processor 0-1 ID:20-21
PROCESSOR DATA
S-spec/QDF: L9PG
Sample/Prod: 01
CORE DATA
Arch Revision : 00
Core Family : 20
Core Model : 00
Core Stepping : 07
Max Core Frequency : 1600 MHZ
Max SysBus Frequency : 267 MHZ
Core Voltage : 1100 mV
Core Voltage Tolerance,High : 32 mV
Core Voltage Tolerance,Low : 96 mV
CACHE DATA
Cache Size : 24 MB
PACKAGE DATA
Package Revision : NE Substrate Revision: 01
PROC PART NUMBER DATA
Part Number : 80549KE
Electronic Signature : 0001E5AB0786DBFC
FEATURES DATA
IA-32 Proc Core Feature Flags: FFFB8743
IA-64 Proc Core Feature Flags: 1B81806300000000
Package Feature Flags : 3F000000
Devices on TAP Chain : 2


FRU Entry # 2-3 :
FRU NAME: Processor 2-3 ID:22-23
PROCESSOR DATA
S-spec/QDF: LAB6
Sample/Prod: 01
CORE DATA
Arch Revision : 00
Core Family : 20
Core Model : 01
Core Stepping : 01
Max Core Frequency : 1600 MHZ
Max SysBus Frequency : 267 MHZ
Core Voltage : 1150 mV
Core Voltage Tolerance,High : 64 mV
Core Voltage Tolerance,Low : 3F mV
CACHE DATA
Cache Size : 24 MB
PACKAGE DATA
Package Revision : NE Substrate Revision: 01
PROC PART NUMBER DATA
Part Number : 80567KE
Electronic Signature : 0001D6A3CE331422
FEATURES DATA
IA-32 Proc Core Feature Flags: FFFB8743
IA-64 Proc Core Feature Flags: 1B81806300000000
Package Feature Flags : 3F010000
Devices on TAP Chain : 2


FRU Entry # 4-5 :
FRU NAME: Processor 0-1 RAM ID:24-25
BOARD INFO:
Mfg Date/Time : 0
Manufacturer :
Product Name : MONT_C2_16 24
Part Number : AB578-2100B
Fru File ID : B
Custom Info :
Custom Info : 4633
Custom Info :
Custom Info : 2G64010B2R82
Custom Info : 1


FRU Entry # 6-7 :
FRU NAME: Processor 2-3 RAM ID:26-27
BOARD INFO:
Mfg Date/Time : 0
Manufacturer :
Product Name : MTV_A1_1624
Part Number : AD388-2100C
Fru File ID : B
Custom Info :
Custom Info : 4733
Custom Info :
Custom Info : 2H64010B2b82
Custom Info : 1
Robert_Jewell
Honored Contributor
Solution

Re: rx6600 doesn't configure new CPU's

You indeed have a mix of incompatible processors.

The following are "Montvale" (9050) processors:

FRU NAME: Processor 0-1 RAM ID:24-25
Product Name : MONT_C2_16 24
Part Number : AB578-2100B

While the others are "Montecito" (9150N) processors:

FRU NAME: Processor 2-3 RAM ID:26-27
Product Name : MTV_A1_1624
Part Number : AD388-2100C

Basically they are a generation apart. They are both supported on rx6600 but cannot work together.

-Bob


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rick jones
Honored Contributor

Re: rx6600 doesn't configure new CPU's

Minor nit, Montvale is the later processor in the series, Montecito the earlier one.
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