rx7640 mca error

[SHADRACH AMARH]

hi all
i'm realy facing a serious issue hear...i am trying to install hpux 11i v2 on an rx7640 but when aver i execute the cd pressing the cdrom option,this is the error i get..... so can someone please help me

Internal Bootable DVD
HP-UX Primary Boot: 1/0/0/3/0.6.0
EFI Shell [Built-in]
cdrom
Drive Explorer
Windows Server 2003, Enterprise with Debugging Enabled
Run Offline Diags and Utils from HPSP 0: HD(Part2,Sig28F66A00)
Boot Option Maintenance Menu


Use ^ and v to change option(s). Use Enter to select an option
Use > and < to view long descriptions
Hot Key: 'S' or 's' to start the EFI Shell

Selected boot option: Internal Bootable DVD

Loading.: Internal Bootable DVD

Executing Image: UNKNOWN
Optional Data : NONE

Starting: Internal Bootable DVD


(C) Copyright 1999-2006 Hewlett-Packard Development Company, L.P.
All rights reserved

HP-UX Boot Loader for IPF -- Revision 2.029

Press Any Key to interrupt Autoboot
\EFI\BOOT\AUTO ==> boot :IINSTALL
Seconds left till autoboot - 3




MCA[0]:MCA occurred!!!.
MCA[0]: lid 0x10000
MCA[0]: iip 0xe000000000c90a90, ipsr 0x10100842601a, ifa 0xfffffffff8000001
MCA[0]: xip 0xe000000000c90a70, xpsr 0x12100842601a, xfs 0x0
MCA[0]:The processor state register value = 0x20010000fff21120
MCA[0]:Rendezvous status information GR11 = -1
MCA[0]:mca_wakeup() procs MCA'ed 0, procs rendezvous'ed 0,
procs INIT'ed 0, procs not rendezvoused 0.
MCA, IIP:0xe000000000c90a90 IFA:0xfffffffff8000001

*** A system crash has occurred. (See the above messages for details.)
*** The system is now preparing to dump physical memory to disk, for use
*** in debugging the crash.

ERROR: Your system crashed before I/O and dump configuration was complete.
This system does not support a crash dump under these circumstances.
Contact your HP support representative for assistance.
MCA[0]: OS_MCA ends. Resetting the system.

Banyan Firmware (build 7.048) -- server rx7640 -- CellId: 1

Build date: Wed Apr 18 15:39:53 2007
Current Date/Time: 1/8/2010 17:25:31
PAL_A version: 7.31/7.46
PAL_B version: 9.08

[Prokopets]

it's better to open support request and send them a log (http://www13.itrc.hp.com/service/mcm/homepageRequest.do).
I suspect firmware incompatibility, but it's better to ask HP's support.

[kris rombauts · Accepted solution]

I see from the boot menu that this system also has had a Windows 2003 installation on it.

There is a command you need to run if you change the system between HP-UX and Windows.

Try this command from the EFI shell:

'acpiconfig default'

then type 'reset' and try to boot from the HP-UX install CD again.
See also here:

http://www.docs.hp.com/en/A5201-96044/apas01.html


Remember if you want to switch back to your Windows OS, then you need to run 'acpiconfig windows' first.

HTH

Kris

[SHADRACH AMARH]

Thank you soo soo soo much, this realy helped solve my problem...

[kris rombauts]

If this fixed your issue , pls take the time to assign some points to the people who helped you in the forum and close the thread.

Kris

[S.N.S]

Is that a permanent fix?

You did get an MCA error - may be your should check the latest files in /var/t ombstones, and may be contact HP if it occurs again...

Hardware errors cant be ""fixed" by SW, IMHO...

....also be so kind to assign points if ppl were helpful at all :-)

HTH
SNS